From January 2020, GO Homes is offering a $100 Westfield gift card to their customers in order to encourage them to write either a positive or negative review. It is possible that reviews were written by customers who received such a reward. Previous incentives: from March 2015 to December 2022 - $250 and $500 Westfield gift cards.
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Reviewer Photos & Videos
MelPerth, WA
- 2 reviews
- Verified customer
New home in Golden Bay!!
What can I say about Go Homes. The service that was provided to me from these builders was amazing! There was a few hick ups along the way which were quickly picked up and rectified. The quality of workmanship, the manor which our home was constructed was fantatic, Although if I had any questions my constructions consultant was a little slow with email and better with a phone call she is absolutely lovely and very eager to help when we did speak. Maybe she had a big work load? Which is why ringing her had a faster turn over
From the time my l...Read more
1 comment
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First Time BuildPerth, WA
- Verified customer
Overall Good Job
A few ups and downs on the way but overall the result was satisfying. The people who built the house did an amazing job with the bricks and the floor tiles were fitted perfectly (although there were a few drummy tiles). We don’t like the quality of the windows and doors and we had to call three times for the guy to come and fix the paving at the front and another guy to fix the kitchen plumbing as it was constantly leaking. Overall, we think GO Homes are professionals and I would definitely build with them again but would have chosen a few different items in our house.
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Dave and MelPerth
- 2 reviews
- 1 like
- Verified customer
Our new Home in Treeby.
What can I say about Go Homes. The service that was provided to us from these builders is second to none. The quality of workmanship, the manor which our home was constructed and the fact that if you had any questions were answered in a very quick time.
From the time our little dream was started and to the point we got the keys was only 89 build days which I find remarkable in its self and in the end were gifted with the best Christmas present of all time.
A massive thank you to everyone at Go Homes from Aaron the Sales Rep, Rob our site ...Read more
supervisor and everyone in the office that we dealt with over the past 9 months, was a real pleasure talking and dealing with you all and made the process so much easier and with no big words either. Also a big thanks to those you put our home together, on the occasions we dropped past and asked a few questions we got answers and again all the tradies were great to deal with. JMC BRICKLAYERS SWAN CARPENTRY – ROOF CARPENTER HARMONY ROOF TILES MUNRO PLASTERING DREAMMADE KITCHENSSimilar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Fantastic from start to finish
Couldn’t be happier with Gohomes
From the very start we were in good hands with Clive who designed us a beautiful home with all the little things that has made it special for us .
Watching the build was so exciting and it was a constant flurry of tradies no long gaps of silence.
The choosing of interior fitting at prestart was great and Lauren was so helpful and full of ideas which was really helpful when your confronted with so many beautiful choices.
The portal was a great tool and it was amazing to see our home be constructed week by we...Read more
1 comment
Admin T.GO Homes
Hi Paul,
Thank you so much for this amazing 5 Star review! We are so pleased to hear you had such a great experience building with us and you would recommend us :)
We wish you all the best in your new GO home!... Read more
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Linda LooPerth
- 2 reviews
- Verified customer
Wonderful
I fell in love with my home the first time I saw it. Great design and plenty of space. A well thought out plan. When ever I have needed information the after sale help has been fantastic from all I have been in contact with. I would have no hesitation at all in recommending anyone to look at purchasing a home like mine.
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Maha AhmedPerth, WA
- Verified customer
Great Value and Beautiful Homes
Built with Go homes just recently, extremely satisfied with the product, we got what we were shown and told, the house is beautiful, we loved it, all of the tages went pretty smooth from prestart to Final Handover, built time as promised, quality fixtures and great value for money, would definitely recommend
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BelPerth, WA
- 2 reviews
- Verified customer
Highly Recommended
When we commenced our journey to build our home we lived 3000kms away, we wouldn't have even been able to start without the hard work of Goran who was able to assist us with the bank. Our Pre-Start Consultant Bethany made us feel as though no request was too big or too small to ensure we were able to make the best selections for our home. The build was smooth, with everything completed to a high standard. We could not believe how stress free the construction was and thanks to Jim and his organisational skills it all went smoothly. We couldn't recommend Go Homes and the team enough, if we ever built another house we would definitely consider Go Homes again.
1 comment
Admin T.GO Homes
Hi Bel,
Thank you so much for this amazing review! We are so pleased to hear you had such a positive experience and you would recommend us.
We wish you all the best in your new GO home!... Read more
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JulesPerth, WA
- Verified customer
Good job, would use again!
Overall we are happy with the build Go Homes provided. A things to tidy up at the end which were delt with promptly. Tiling has been done to a very high standard, painting high/reasonable standard once touch ups completed. Felt interior had more care taken with painting than exterior. Individual design which we are pleased with and additional fittings (some upgraded) eg blinds/sinks/taps are of a high quality. Very pleased with smeg appliances. Portal was ok- great for documents and progression photographs however not so much for choosing prest...Read more
art options. This was the only real downside- it was felt we were expected to have a good idea with choices before the meeting but colours and textures are not accurate on a screen. A invitation to view products just before prestart meeting would alleviate a lot of stress and take pressure off with the limited time allowed for the meeting. We ended up having two meetings but felt our need was an inconvenience. Colour options only expanded after complaint. Disappointing to not have the opportunity to upgrade frontage eg cladding, stone/tiled feature walls. When we asked we were told it was no longer an option. The basic is of a good standard though. Staff were a pleasure on the whole. Build was completed in a reasonable time frame and cost was exactly as told- no hidden surprises! Would definitely use Go Homes again and in most areas five stars is only fair!1 comment
Admin T.GO Homes
Hi Jules,
Thank you so much for taking the time to write this review!
We are so pleased to hear you are happy with your home and that you would build with us again.... Read more
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First Time BuildPerth, WA
- Verified customer
Overall Go Homes did a good job
A few ups and downs on the way but overall the result was satisfying. The people who built the house did an amazing job with the bricks and the floor tiles were fitted perfectly (although there were a few drummy tiles in the wet areas). We don’t like the quality of the windows and doors and we had to call three times for the guy to come and fix the paving at the front and another guy to fix the kitchen plumbing as it was constantly leaking. Overall, we think GO Homes are professionals and I would definitely build with them again but would have chosen a few different items in our house.
1 comment
Admin T.GO Homes
Hi there!
Thank you so much for this great review. We are happy to hear you enjoyed building with us and that you'd build with us again!
We wish you all the best :)... Read more
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PaulPerth, WA
- 2 reviews
- Verified customer
Great service recovery by GoHomes!
It was a rough road, which was no fault of our builder! We almost got done over by the Land Developer, which GoHomes identified the issue which would prevent our house being built on the block we were days away from settlement on.
GoHomes went to bat for us and negotiated with the developer to change our block. Throughout the process our Sales Manager – Aaron, was exceptional in his efforts to make our poor situation into a good one.
GoHomes successfully negotiated a slightly larger block, covering of the new settlement fees and redesigned ou...Read more
r house plan to fit, all for essentially the same price. Which I can imagine many other builders may have walked away from us, thinking it was too hard, but GoHomes stood by us. The prestart process was made much easier with the GoHomes online portal, which gives a good guide on upgrade costs beforehand. We did get mislead by the tiling supplier, who indicated the tiles we’d selected were essentially included, but may incur a slight ‘laying fee’. This fee ended up being significantly more than expected, but we’d already fallen in love with the tiles. Pro’s • Custom designed home, at the same cost as a premade design elsewhere1 comment
Admin T.GO Homes
Hi Paul,
Thank you so much for taking the time to write this review.
We are pleased to hear you had a positive experience and that you would build with us again.... Read more
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RajeshPerth, WA
- 2 reviews
- Verified customer
Trusted home builder
Our overall experience with Go Homes has been quite pleasant.All the issues and concerns raised have been attended to and rectified at the earliest during the construction time. Our sales consultant Aaron Smith did a wonderful job by giving us exactly what we wanted in our budget. Also, the prestart consultant Lauren helped us to choose inclusions wisely. Go Homes have delivered us a beautiful home with the quality and the finish that they promised. Now hand over has been completed we have been living in the house for 6 months. Recently we had our 6 months Inspection and had few minor issues. The after sales team has fixed all those issues quickly. Thank you everyone for delivering us such a beautiful house.
Priya & Rajesh
1 comment
Admin T.GO Homes
Hi Rajesh,
Thank you so much for this amazing review!
We are to happy to hear you had such a positive experience and that you're happy with your new home.... Read more
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NikkiPerth, WA
- Verified customer
Highly Recommend
Building my first home was a very daunting experience, but the team at Go Homes made it an easy and enjoyable experience. The team were very committed to supporting me every step of the way and very reliable with getting back to me with any queries. Vicky was very informative with great suggestions to improve my home whilst not being pushy unlike most sale consultants and Shaye is extremely efficient and reliable with communication. From the first meeting you can tell the team care and treat you more like a friend than a business transaction.
1 comment
Admin T.GO Homes
Hi Nikki,
Congratulations on building your first home and thank you so much for this amazing review, this feedback makes us so happy!
We are pleased to hear you enjoyed the whole process and that you would recommend us.... Read more
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bayswater
- 2 reviews
- Verified customer
love our new home home design Bayswater
I recommend building with Go Homes . They are fast with communication, House is built within timeframe. The ladies at the office are amazing and they helped me with the design of my home . Any enquiry's or problems they are fast at resolving it. The designs and products they have are amazing and awesome quality .
1 comment
Admin T.GO Homes
Hi there!
Thank you so much for your 5 Star review.
We are pleased to hear you had a positive experience building with us and that you would recommend us!... Read more
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- Verified customer
HIGHLY RECOMMENDED
Building my first home was initially a daunting experience but as soon as I met Neil Boyd and discovered GO Homes it has been an easy, enjoyable experience. Neil made the whole process easy to understand and was extremely helpful, he helped me to find the ideal house and block and exceeded my expectations for what I thought I would be able to build within my budget. He genuinely cares about his customers and their homes, which is hard to find! Communication was easy with GO Homes and I was always kept up to date through the online portal. Every...Read more
one I spoke to was very helpful and respectful. The quality of the build is outstanding, so good that I have family members now also building with GO Homes. Build time was fast, there was progress just about everyday and now that my home is finished I am very satisfied with the quality. It has been an absolute pleasure building with GO Homes and if you are looking for an affordable, high quality home then go for GO Homes! Thank you very much to Neil, Loretta, Shaye, Nicole, Jim and everyone else who was involved.1 comment
Admin T.GO Homes
Hi Brooke,
Wow! Thank you so much for this amazing review and congratulations on building your first home.
We couldn't be happier to hear how great your experience was and how helpful our team was throughout the build.... Read more
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- Verified customer
Good Experience with GO Homes
Home design Glendale
I recommend building with go homes . From the starting of planning right up to the final completion of the house we were well looked after.The process was smooth and guided properly by Bill Singh(sales representive ) and Nicole (construction Manager ).thanx for all Go Homes Team.
1 comment
Admin T.GO Homes
Hi Kamal,
Thank you for your 5 Star review! We are so pleased to hear you had a positive experience and that you would recommend us!
We wish you all the best.... Read more
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Danielle and RyanPerth, WA
- Verified customer
Incredible experience from start to finish
Home design: Glendale
From beguining to end Go Homes has been upfront and accommodating.
Me and my partner started the whole building process with the sales consultant Niel Boyd who showed his experience by understanding our vision and encouraging us to make changes to our plan.
There were no pushy sales pitches, but many suggestions on cost saving changes to improve our home.
The online portal was very good at keeping us informed of the sages of the build and allowed us to make our prestart selections in our own time.
Our site manager Ma...Read more
1 comment
Admin T.GO Homes
Hi Danielle and Ryan,
Thank you so much for your 5 Star review! We are so pleased to hear you had such a positive experience building with us and that you're both happy with you new home. Congratulations!
We wish you all the best,... Read more
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Ross CPerth, WA
- 2 reviews
- Verified customer
GO Homes, Excellent Choice
Home Design: Velocity – Ultimate
My wife & I are in our sixties & were living in Brisbane during the whole build which would normally be pretty daunting for some.
If we had listened to all the horror stories about building we would never have experienced the truly amazing & well coordinated company GO Homes is.
With a sales background I place great importance on communication & accuracy of information & this was delivered in spades when dealing with all departments of GO Homes. From Neil Boyd & Loretta in the sales department, Shaye in Admi...Read more
n, Courtney who handled our pre start, Deborah in Construction (who untiringly answered my many questions) & Gary our site supervisor. All were excellent in returning phone calls & emails extremely quickly & in some instances instantaneously. Absolutely second to none! Build quality is excellent & although a few minor things were picked up during final inspection these were attended to quickly & to our satisfaction. Gary our site supervisor actually pointed out some of these to us during our inspection so he was already on to the issues & had plans in place for rectification. These were only minor in any case.1 comment
Admin T.GO Homes
Hi Ross,
Wow, thank you so much for taking the time to write this amazing review!
We couldn't be happier to hear you enjoyed working with our team throughout your entire build process and that you would recommend us.... Read more
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David and CoralPerth, WA
- Verified customer
Great Experience Building our New Home
From start to finish we were looked after with our new home build. Regular feedback and information was awesome. From Vicki, with the initial sales contact, through accounts and pre-start and until the end with our site supervisor, everyone was so accommodating. Our site supervisor Mark was very switched on and i can't thank him enough for his information and assistance along the way. My wife and i are very happy with the overall build and everything flowed on according to plan. I have built several times before with different companies and this was by far the best build with the least stress.
1 comment
Admin T.GO Homes
Hi David and Coral,
Thank you for your 5 Star review! We are so pleased to hear you had such a positive, stress-free experience and that you're happy with your new home.
We wish you all the best.... Read more
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- Verified customer
Go homes excellent builder to choose for your first homes
Really happy what they have delivered at the end. Highly recommended
We are very happy with go homes. They have built the house as they promised. I was unhappy with them at the beginning of the building process. May be because of I was building first time and was not sure what to select. They have delivered the best and they have completed it on time. Definitely i recommend to my friends to select go homes. Jim my construction supervisor and sales person puneet Goel, they both were really helpful. Quality of all the supplied items is fantastic. Thanks a lot go homes team for my beautiful house.
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EraserPerth, WA
- 2 reviews
- 1 like
- Verified customer
Issues and delays after issues and delays
From right after signing up (june 2017 with a house worth over $300000 with minimal finishes) we knew we had done the wrong thing. Prior to signing up, had no issues, everything was promised and nothing was too hard to do. Developing the drawings proofed difficult, items were left out, items were in the original quote but not on the drawings. I was threatened into signing variation with one guy called [name removed] yelling at me to 'sign the drawings'. We also had to fight to get what we had already paid for onto the drawings. Prestart was del...Read more
ayed until November as no one had told us we have to call to book the prestart, not BGC contact when they are ready. Correspondance regarding the prestart items went back and forth for months and took multiple emails / drawings and sketches from us, the client to get it correct. Price adjustments didn't match prestart variation etc. Site started in April 2018. Spoke to the concretor personally the day of the concrete pour with him saying 'he had no seen house drawings, he just goes off the pegs and formwork. I had to race back home and get my drawings to show him where the setdowns were, recessed sills were and where the shower was (as the plumber was not working from the construction drawings. Wanting to have polished concrete floors I was very adiment that the concrete should be done to a good quality. It was not, the recessed sill were hacked off with a trowel and setdown extents incorrect. Walls stage!. We used a midland brick, midland brick said they had to be laid a certain way, their website said they must be laid a certain way. BGC decided that that way was too difficult and BGC's way is the way too go. Turned out only 1 brickie was good enough for a job like this, we had to wait a month for him. Every corner brick had to be chipped individually to fit correctly and have a rough face. 3 months later, the walls were complete. Roof stage. BGC forgot to check the BCA from may 2017 regarding gutters and had to change all our gutters to a gutter we did not want (prior to signing we asked for a certain gutter, that's how detailed we were) The house constantly sat around with not much work getting done to it, with BGC blaming everyone else but themselves. We have now moved into the house with little issues and defects (some stuff you cannot change) but the headaches and the memories of the painful build will be around for a lifetime In short, BGC have a poor communication, the office staff have little construction knowledge and they will not apologise or admit when they are wrong. Every little detail and comment needs to be over email to have evidence. [name removed]- Poor construction knowledge and communication skills [name removed] - All talk and gave us his business card showing he card. never could get into contact with him [name removed] - Threatened me verbally over the phone [name removed] - Did nothing but sent 1 email2 comments
Admin T.GO Homes
Good morning,
We're very disappointed to hear about your experience.
Would you mind emailing your Full name and Job number to so we can get in contact with you about the issues you encountered?... Read more
Thanks, but that's ok, I was expressing my concern to the relevant people throughout the whole process of the job and no one cared, I cant imagine anything would have changed since
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Questions & Answers
Natalieasked
Without putting any of the other builders down may I kindly ask why someone should choose to build their home with you (Go Homes) over another builder? What makes you a step above the rest? What is it that makes you different? What quality do you bring to the table? Thank you, Natalie.
1 answer
I just finished building and we went through 20 different builders before building with go homes. From my point of view, they are all the same, they all offer the same, the winner is whoever you talk to initially and if you click with that person. Whatever you do though, make sure you get as many thoughts and details discussed and put in the contract prior to signing. We had 9 pages of items we wanted before we signed up written to go woth the drawings, they kept saying they will sort this out after we signed but we kept saying we wanted it done before. That saved us alot of trouble. Secondly, there are different levels of builders, eg, first home builders, gohomes, apg. The different tiers have more skilled labourers which gives a better job.
RichardBasked
Is it true that if the build takes longer than the scheduled time (from commencement of works), you will pay $300 for the duration of the build?
2 answers
Admin T.GO Homes
Hi Richard,
Thank you for your question.
As is common in the building industry, we do have a clause in its building contracts relating to liquidated damages.
For any further information, please do not hesitate to contact us on
Warm regards,
GO Homes
Hi Richard, check it out, some companies do pay for for exceeding the time frame. I know myhomeswa was doing that a year ago
Vinod Tandonasked
Hi could anyone please tell the experience with Go homes regarding total construction times from start to finish, quality of material used and customer service ?
Regards.
Vin
3 answers
Admin T.GO Homes
Hi Vinod,
We have a 24 week Guaranteed Construction Timeline and approximately 18 weeks for Administration time.
We are a WA Owned company and we have many reputable partners in regards to quality materials such as Essastone (bench tops), Bertazzoni kitchen appliances, Brikmakers, BGC Steel, Fujistsu air-conditioning, Laminex, Trevors Carpets and more!
We also have a lifetime (25 year) structural guarantee.
Hope this helps answer your questions.
- The GO Homes Team.
A very good friend signed up with Go Homes in December 2017, although he has contacted the company on a number of occasions regarding the delay in starting construction, the standard answer has been that they are waiting on shire approval. This week (7 months after signing the build contract) The shire informed him that the building approval has been denied due to lack of information from the builder.
Understandably irate he rang to speak to some one in authority at Go Homes, and was informed by (a manager) that it was his fault (The client), as he needed to supply information that the shire needed, the information in question had been supplied and the manager was directed to the email supplied 6 months ago.
The Manager admitted they had the email and therefore the information required by the shire, but hadn't got to that email or supplied it as requested by the shire.
There was no apology or remorse on this total lack of professional conduct and when it was suggested that another builder should be engaged to complete the work, he was of course referred to the contract and told he couldn't break it.
What a joke.
I entirely agree with all this, as i himself had a terrible experience with Go Homes management, Manager himself was unbeleivably rude and unprofessional, i regretted signing the contract and buildung house with them, had gone through immense stress and when i suggested to change the builder they did the same thing with me and tried to threaten me to put a penalty of 20-30 thousand dollars, even their consultant was a big lier just wanted me to sign the contract and after that he did not even have time to pick the call, i suppose their will be many other builders better than Go Homes, cosidering the the stress i have gone through will never recommend anyone to choose Go Homes .
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Admin T.GO Homes
Hi Mel,
Thanks again, - GO Homes teamThank you so much for your review! We're pleased to hear you had a positive experience building with us and that you're happy with your new home!
We wish you all the best :)... Read more