Harvey Norman, Armadale WA. Verbatim 50 pack CD-R. Approximately 10 percent of every pack DOES NOT WORK! Completely useless. If the 90 percent that did work - fail at a later date - I will sue. Your products are LOW QUALITY.
T Marshall

Even Worse!

I already reviewed the 10 percent failure rate of the Verbatim CD-R 50 pack. It is now at 15 percent! This is absolutely unacceptable! I cannot believe how bad this product is! Is there no consequence for ripping off consumers, [name removed]? You should not accept this failure rate on any product. Your suppliers are not up to the task, & as a result - neither is Harvey Norman. You're a disgrace to the industry. If you can't compete - get out!

Just want to say everytime we go to the Loganholme store always get great serive thank you always willing to help we have beening going there for the part i would say 15 years and watch that shop grow and move up stairs and always go back. we now have to buy a computer for our daughter and high school so guess where we will be going. see you soon

I went to my local harvey norman and asked if i could purchase an iphone with Cash and they said no! i had to be on a plan if i wanted an iphone! this is silly

I purchased a Samsung TV from Harvey Norman Fyshwyck. I am a Vietnam War Veteran, and was helped by Brian from the TV section. Brian was extremely polite and helpful and gave me a substantial discount on my purchase which was a Samsung Qled 82 inch 4k. I am extremely happy with my purchase and would like to thank Harvey Norman Fyshwick for there support of veterans.

When I purchased a product, I was said to get instant replacement. Submitted the claim on Harvey Norman store Marion more than a month ago but haven't heard anything back. Store doesn't take any responsibilities about the process. Be aware of their sales techniques, doesn't really worth paying extra for product care scam.

Good TV with great quality and harvey norman was the cheapest at the time, customer service from the assistant was professional. Although delivery 5 mins down the road was a bit expensive.

Bought kambrook blender from Bondi Junction Harvey Norman for $59.00 on 21st october 2022. Tried it out yesterday, it didnt work. Looked it up, terrible reviews of product.
Lugged it back in today, 23rd October, nice lady said I could swap it for one thirty dollars more for my inconvennience. However, when the older female manager came over, she did not allow this, which upset me.
Dont wish to shop harvey norman again.

Would just like to Congratulate Simon from your Tweed Heads Store for being one of the nicest Customer Service Person I have met in a long time; Apart from fixing my problem I had with my Iphone, Ipad etc. he did his job extremely well and could not fault the way I was treated. Customer Service is very hard to find in this day and age so must and should be rewarded. Thanks again Pleasure to deal With Harvey Norman Technical Department Jan Milne x

Delivery dump and run...problem with installation just up and left said read the manual when asked..
Price match scam...when delivered the price match installation was non existent.. stayed an extra fee..When is a price match not a price match when it has an inbuilt scam..
When discussed with Harvey norman store e..did not care less...stated that's how it is...
End result had to pay for two installations twice..

The tech salesperson at Harvey Norman recommended a particular computer virus software with a 30 day money back guarantee. The instructions I was given to install the software didn’t work, I was on the phone to India for a long time trying to get help (they wanted to charge me extra) and when I asked for my money back at Harvey Norman they refused! Should have gone to Good Guys!

Easy to find as has a special section set up with TV big and small. Lots of different brands. Love it was so good watching the AFL finals on it. The sales man was very helpful and $100 gift voucher a great bonus.

Dishonest and abusive store manager at Castle Hill. Went in today to have a product price matched as per their policy. The store manager MICHAEL refused by saying it was out of stock in the local EB; it wasn't. His own staff member then corrected him, yet he still refused. I wanted to note this down and kindly to speak to head office to clarify. He completely overreacted and took offence and threatened to trespass me and call the police. Not wanting to honour your policy is one thing, but to act like a manchild and bully a customer with rude and threatening behaviour shows someone who is simply not fit to be dealing with people, let alone managing them.

They promise price matching. Except when you present them with the opposition price the response is 'we don't match online pricing like officeworks'

Then state that in your advertising you don't

I was looking to buy a Microwave oven. Found a good product on shelve. Using it for 04 months and have not noticed any abnormality .
This brand has layers of process which customers are asked to follow.

Saw a laptop I wanted. The list price was $1290... The salesman said he will give me "a deal" and give it to me at the price of $1,080. I accepted. Went home and noticed the price on their website was $980.. Almost $300 cheaper.. Not only that, they listed on the website a "Radeon Vega 6" yet it has a "Radeon Vega 3" graphics card.
Plus! I was charged $99 for an in-store labour fee - no labour was done!!
Very unhappy. After many years of spending thousands there, I will never go back.

I waited 30 minutes with no service. It wasn’t busy. Not under staffed. Staff walking around and not wanting to move from their designated sections. Can’t sell in other departments. The structure of staff on the floor is outdated and does not work in current climate. Purchases would had totaled more than $1000 by myself but I chose to walk out after one staff member helped a man who had waited half the time I did. It gives me great pleasure knowing these stores, the incompetent staff and poor structure will soon be a thing of the past :)

Went to purchase a new laptop...what a joke ...we were the only customers in the store and we were totally ignored by the two staff members that I think worked there...well maybe not.