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Reviews

4.6

370 reviews
5
(316)
4
(24)
3
(2)
2
(6)
1
(22)
  • Product Quality
    2.9 (9)
  • Return Claim MadeYes (0) · No (8)
  • Shipping
    3.0 (4)
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Indian teepee- Biggest waste of money ever

published

Indian tepee is such a waste of money. It knocks over so easy and falls on the kids heads every time they use it. Called Hip Kids and they don't care. Interestingly I tried to write a review on their website and after numerous attempts I finally got to submit it and they only accept positive feed back so don't trust their reviews. They only put the ones they want on there.

Very impressed!

published

I had been looking for a bookcase like this for ages and it is exactly what I was after. It arrived quicker than expected and didn't take long to set up. My son loves it as he can pick and choose the books himself and the drawer is large and deep, perfect to store all the extra toys we didn't have room for. Very happy and definitely recommend!



kram

kramArdeer

  • 3 reviews

The best Christmas present ever

published
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Sandra

SandraMetropolitan Adelaide, SA

  • 3 reviews

Product arrived as specified and quick

published

Impressed with the website and information available. Product met expectations, and arrived quick. The only reason I didn't award 5 stars is because the instructions weren't detailed enough for me.

Great stuff

published

Love the stuff on display here, so much to choose from and not over priced. Will be back when our littl boy grows up to re-do his room, just like the display. Staff are also very attentive and friendly.

Nehal

NehalSydney

Great furniture!

published

Ordering and Delivery was quick and easy. The furniture looks great, not cheap and flimsy. I love how the furniture will grow with my little one. Looks and feels great in our home. Our 17 month is enjoying it wish I bought it earlier!

Kids table and chairs, great design, quality is lacking

published
Carol

CarolDevonport

Excellent product

published

This product is very sturdy and great storage space. The prompt delivery of this product was very professional and I will be using this service again.

Kids cocking up a storm!

published

My children love their new kitchen. If only the bacon and eggs they bring me in the morning where real!

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Beck

BeckMelbourne

  • 2 reviews

Great product

published

Easy website to navigate. Simple order process, and connection to PayPal. Quick delivery. Comfy cushions, as described, we love them!

Stylish toys and great quality.

published

Our play room looks amazing thanks to hip kids. It's a place i actually really enjoy being in rather than a room full of plastic toys and mismatched decore. Highly recommend.

Absolutely love our Tee Pee

published

Setting up the Tee Pee for our daughter Chrissy Eve made me wish I had one when I was a little girl, can't wait to read stores with her in there. It's just gorgeous, we love it, thank you

Great pedal car

published

The pedal car and tow cart are both good quality toys that are already getting a lot of use and Standing up to a lot of punishment. Take care putting on the wheels.

Linda

LindaNewcastle

  • 3 reviews

very happy

published

Great shopping experience with fast efficient delivery regular updates on delivery progress. The bean bag is excellent quality great size for a little one with lots of room for growing, will definitely be back again.

Nanny

Nanny

  • 2 reviews

Easy and uncomplicated.

published

Easy to deal with and very efficient. My order arrived in good time and the product was what I ordered. No surprises.

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Perfect present

published

Delivery was on time and before Christmas! My daughter absolutely loved her gifts (ride on pony cycle, unicorn) and delivery was floorless. Would definitely place future orders without hesitation.

Sim

SimAlbury Wodonga

Pink Steel 2 in 1 Balance Bike.

published

Our little girl squealed with delight when she unwrapped her Balance Bike that "Santa" got from HipKids. It was easy to put together and convert to a pedal bike (we gave it a go). It's a great quality bike that will grow with her for the next couple of years.

We ordered this online and received it quickly. It was well packaged and we received regular emails from the HipKids team letting us know the progress of our order.

Rails

RailsMid North Coast, NSW

  • 3 reviews

Piano

published

Customer service was great from my first enquiry to delivery I could not fault hipkids .My grand child loves her Christmas present and it was all hassle free.

Shabby

Shabby

  • 3 reviews

Great quality

published

Great products, that are really well made. Overall great shopping experience with fast shipping. I also received a free bonus gift

Beautiful quality

published

Excellent service. Postage very reasonable and communication excellent. Impressed with our purchases. Will be buying other products next year that we have been looking at. Quality of our purchases are lovely.

Page 4 of 19
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Questions & Answers

Faith L

Faith Lasked

Hip Kids

Where can we get sheets and pillows for the MIA double bed?

1 answer
Kate
Kate

Hi
Sorry, your question has gone to a reviewer, not Hip Kidz.

katsama

katsamaasked

Hip Kids

Hi, I was about to order one of your bikes but wonder whether your customer service and product quality has improved at all? There are a lot of negative reviews and I don't have time or energy to put myself through such an experience

1 answer
Hip Kids
customer serviceHip Kids

Hi please focus on the positive reviews. We have 118 positive reviews on this website and are currently rating at 4.5 stars. We have been in business for 9 years and have sold thousands of products and unfortunately in retail you cannot please everyone even though we honestly try too. I can assure you we take pride in customer service & products. We stand by them. We offer 1 year warranty on all our products and will provide after hours support if required. All you have to do is pick up a phone or if your in Melbourne come and visit us at our showroom in Melbourne and you will be able to see for yourself
thanks
David
HipKids

Mumof3

Mumof3asked

Hip Kids

After reading these reviews, I am starting to get a bit worried that I won't receive my order on time for my 3 year olds birthday. I ordered a 2-in-1 balance bike 16 days ago and tracking is "unavailable" on the website. Apparently "dispatched".
What are the average time frames people have found when ordering these bikes? I live in a capital city, so not remote or difficult to deliver.

3 answers
disappointed
disappointed

Hi,
If you are concerned I would ring them direct and advise that you cannot see the tracking online . If should only take a few days from dispatched.

Hip Kids
customer serviceHip Kids

Hi david here from hipkids please you do not have anything to worry about. Please ring us on 0398597316 and one of our staff will more than happy to help and track your parcel. Its probably just a system issue that you cannot track your item online which I will follow up. We have been in business for eight years and have sold thousands of products to thousands of happy customers we wouldn't be in business if we didn't sell quality products and look after our customers. Unfortunately in retail you cannot please everyone. Please also pay attention to the majority of reviews on this website which are positive. If you are still no convinced visit our ebay store 'hipkidsstore' it has over 5000 left feedback and we are sitting on 99% positive feedback last time I checked as well as all the product reviews left on our website by happy customers

SR
SR

Hi. I didn't have a problem with delivery times they were prompt & I live in Brisbane.

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