Reviewer Photos & Videos
- QLD, Toowoomba
- Verified customer
First class
Our experience with Hotondo was great and very professional from the first day. Everything throughout from the design stage to handover was organised very well and Shay worked in with our timing needs, even the odd Sunday from memory.
We love our new home. All the finishes are first class and we enjoyed our experience with Steve, Shay and Hotondo Homes Toowoomba. We would definitely recommend them to anyone thinking of building. We got great honest advice from a great team.
1 comment
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AlanDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
Our dream home
Our journey with Hotondo Homes, Toowoomba
Our old house was quite old, built in the late 1940's, was very cold in winter and very hot in summer. Although we did some home renovations ourselves, we always felt a substantial amount of time and money was needed to be spent in order to make it a home to be proud of. So we had to make a big decision, a significant renovation project or sell as is to a potential investor and buy something else. During our new house search it was difficult to find a home with a similar location, decent size yard for ...Read more
our dogs and close to important ammenities, work, schools, cbd, etc. Since we already loved our location, we then decided an option might be to knockdown the old house and rebuild. After speaking to a number of local reputable builders, there was no trouble finding a suitable plan, the problem was having to personally do all the investigations of making enquiries with council, demolition company, getting quotes from various building contractors for fencing, driveways, asbestos removal, etc. This was something I had no time or patience for. Then one day, we decided to make an appointment with Hotondo. I remember seeing a number of advertisements in the press and television about Hotondo Homes winning best builder awards for something like 5 years in a row and thought they must be doing something right. After our first meeting with Shay at Hotondo, we instantly felt this is the builder to go with. Hotondo do things differently, which is why they're the leader in that field. Shay spent the time getting to knows us, our likes and dislikes in a new home and explained the whole process of a knockdown rebuild. Although it seemed in little like information overload, Shay was able to explain things that made it easy to understand and all those things I had no time or patience for, Hotondo took care of it all which left us stress free. Several meetings had now past, making decisions on a plan that we easily modified to suit our lifestyle as well as choosing colours, flooring, lighting and fixtures, it was beginning to get very exciting. Time was getting close for a start, this is when the builder Steve was introduced. Steve was fantastic, or as my wife would say, gorgeous and welcome to visit anytime . What seemed like a massive project Steve was able to explain the various stages of the knockdown rebuild that made the project seemed seamless. The project was now underway and with Shay providing a weekly report of work completed and upcoming work, we were well informed of the progress of our build. There were no surprises, if there was anything of concern, a simple email or phone call would keep us informed. As the construction was nearing completion, we were invited for a number of walkthrough's to see the progress of the internal construction. It was absolutely amazing to see it all come together.
1 comment
Hugo B.Hotondo Homes
Hi Alan,
Thanks for taking the time to leave such an incredible review! The Toowoomba team are well-known for providing a phenomenal building journey and it is always wonderful to hear from their cli... Read more
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4.7(807)- QLD, Toowoomba
- Verified customer
The quality and care that Steve and the team put into our home is exceptional. Five Stars. We will be back!
Thank you Hotondo Homes Toowoomba for our amazing first home! We could not have asked for a
more easy and enjoyable process from start to finish! Shay is an absolute gem – with us every step of
the way. Her professionalism, attention to detail and top notch customer service is beyond anything
we could have imagined. The quality and care that Steve and the team put into our home is exceptional. Five Stars. We will be back!
1 comment
Hugo B.Hotondo Homes
Hi Demitri,
Thanks for taking the time to review Hotondo Homes. We know building your first home can be a little scary so it is fantastic to hear the team from Toowoomba made your entire experience s... Read more
o easy and enjoyable. We're so happy we were able to deliver an experience that was better than you ever imagined and look forward to working with you again! Kind regards, Hotondo Homes
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Find out how Hotondo Homes QLD, Toowoomba compares to other Home Builders
Know better, choose better.
- QLD, Toowoomba
- Verified customer
Hotondo Homes Toowoomba - Don't Go Anywhere Else
Hotondo Homes Toowoomba are the best of the best! We had quite a rough trot with the banks and the Toowoomba Regional Council taking their time to settle the estate, but Hotondo were consistently amazing throughout the whole experience. From the excited smiles when we walked in the door, to the pure joy of showing us the little features they were able to sneak in at no extra cost. Hotondo Toowoomba love what they do and it showed at every stage.
We have been living in our new home for just over 3 months now, and accept for a few minor cosmet...Read more
ic issues that were just a result of the house settling, we cannot fault there workmanship! Working in the real-estate industry, and living in an estate where there are cheaply built homes being built on every corner, I have seen most things that could go wrong with a newly built home and their workmanship has been flawless in comparison. Their constant communication which included weekly reports and photos, their incredible attention to detail and their honesty when it came to selecting design features and colours, was second to none. Nothing was ever too difficult and no question was ever to stupid. Even now after keys have been handed over and final invoices have been paid, we are still being treated like we are family. Shay is the most beautiful person to deal with and the minute you meet Steve, you will feel instantly at home. Hotondo Homes Toowoomba are the be-all and end-all of the building industry. Don't go anywhere else. Love Shannon & Rayne xx1 comment
Hugo B.Hotondo Homes
Hi Shannon and Rayne,
Thanks for taking the time to review Hotondo Homes. We're so glad to hear you had such a wonderful experience with the team from Toowoomba. Steve and the team are extremely pas... Read more
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Questions & Answers
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Hugo B.Hotondo Homes
Hi Shaun,
h for your wonderful recommendation and we hope you love living in your new Hotondo Home for many years to come. Kind regards, Hotondo HomesThanks for taking the time to review Hotondo Homes. We're thrilled to hear your experience was nothing short of fantastic from your first encounter with the Toowoomba team. Thank you so muc... Read more