Purchased a Huawei P20 Pro less than 12 months ago. Despite the company's claims that the phone is waterproof the main board got damaged and the company refuses to replace it under warranty. I will never buy a Huawei phone again. The company does not honour its warrantys

Started just taking pics from my phone instead of carrying a camera on my trips after I got this phone. Takes some seriously great pics. Both the software and hardware for the camera are excellent. user interface could be better but not a deal breaker.

had great battery life when not much data was stored. one year on and even with lots of data (over 100GB) stored on the phone it still performs well.

20 months old phone just coming out of contract, battery life down to 3 hours, incoming calls going straight to voicemail without calling,after last update this phone which I really liked before started falling apart, now instead of being able to use it once it is off contract, I will have to ditch it and buy another one .

Bought this phone recently, this is my second after firstly purchasing the huawei P10(which was a fantastic phone, excellent features & value for money.) Once again Huawei have created another fantastic phone. Nothing to fault at all. Previously I was a Sony & Samsung user & I was unhappy with them.
Rock on Huawei.
Looking forward to my next purchase from you.

Always had Samsung galaxy's for the last 6 years which I have always been happy with. Changed to the Huawei, and been pleasantly surprised, it has surpassed my every expectation. 2 key features for me are battery life and photo quality, and the Huawei is best in class on both these conditions. Will buy a Huawei again for my next phone

I have been using this phone for about a year and it is absolutely great. The camera is well built with pretty good photos taken at night. The phone is well built. No cracks despite dropping it without cases for a few times. The brightness of the phone is fair. It has a fast processor that allows me to play all the games without any problem. Overall a great phone. The design could have been better. The battery starts to drain after half a year.

Greatest camera ever even at night, robust battery, clear display, with a 6gb RAM, apps run smoothly, never hanged. Private space is another phone in a phone, completely separate and it's great to switch between the two by just using a different finger print. Install games for the kids on the main space and use private space for work.

Alot of included software makes experience clunky. Regularly get pop ups from Huwai asking for permission for personal information. Phone keeps taking screenshots accidently (guess its the way I hold the phone or the buttons stick out - didnt have issue with my old phone) Hardware seems decent, fairly quick, no complaints about screen.

It runs well. The camera is very nice, giving high quality photos. Very smart auto adjust function. but sometimes the screen will shake during the writing, had to refresh to recover it.

changed from my samsung s7 edge, and very happy with P20 pro, it is best phone I have used so far.
long last battery
best camera
easy to use
excellent build
responsive finger scanner
and also love the navigation key so much

PRO: Great battery life, awesome camera,unlocks fast, dual sim, high RAM, high storage
Con:Software issues, doesn't auto rotate, lag on numerous apps, had to keep restarting for some apps to work, video quality are not as good, need to use an adapter for phone jack (provide), bad split screen function

I tried very hard to like this phone but the software issues ruined it for me. Has the potential to be a great phone if they fix all the glitches. ATM is not worth the price they are asking for it. Does not compare well with other phones in its category

Really good phone in theory. But when I started having battery issues, Huawei were unhelpful and ultimately useless, preferring to hide behind loopholes in the warranty language than help.
The staff didn't serm to be technically adept or well informed about warranty issues or infrastructure.
I can't see myself buying another Huawei product.

I love taking photos & videos so having this excellent phone cam is very helpful ensuring a good gear is always with me. This is replacing my broken Xperia Z5. It is still new but camera so far works well days and nights, & taking kid action nicely, no complain so far. Software run smoothly with regular updates from Huawei. I use it for music player and watching movies on flight so it's big battery & crisp screen is one of the reasons of purchase. But number#1 reason is its price.

I was an Apple fanboy and I was worried about switching to Android, after some reassurance from friends, I took the leap. As a photographer I was very keen to get my hands on this product. The idea of having a phone that can double as a camera, sounded very appealing. It is everything I thought it would be and more. Unbelievably good in low light and the photo quality in general is exceptional from a phone. The display is nice and clear and also very bright. Battery life is absolutely amazing, running of about 20 mins charge per day. Apps run smoothly and I find the factory installed launcher (EMUI) to be very user friendly.