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ING Travel Insurance Comprehensive
Jon C.South East Queensland, QLD
Woeful
We bought our travel insurance through ING before Covid hit, in Mid-January 2020. We were forced to cut our trip short due to the DFAT recommendation that all international travellers return home ASAP. We put a claim in to recoup our lost money and were sent an newer, updated PDS from that which we were initially given (dated January 31st) with a new clause excluding claims relating to pandemic. This was NOT included in the PDS we were given when we bought the policy. We mentioned this and were told to leave it with them.
Months later we have ...Read more
finally received something back regarding our claim... A remittance advice for $42.18. Far from ~the $1,500 we are out of pocket. There was no other information or explanation as to how they reached this sum, or an apology for the massive length of time taken to process our claim. To say I am disappointed with the service of ING and the actual insurer "Auto & General" would be a massive understatement.Similar opinion? Write a review on ieatwords.com.au!
- Travel Insurance Comprehensive
- Verified customer
Small print covers them for things they say are in scope
Airline went in to administration. Not covered apparently. What's the point of travel insurance that doesn't cover you for this kind of event! Waste of money. Moving ING home/contents insurance now.
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Other Travel Insurance
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4.4(1,918)Waste of money. Go elsewhere
Policy was not worth a cent. Tried to submit a claim for a cancelled flight which in turn cost us a day on our trip and added expenses for accommodation. After continued calls and unresponsive emails The claim was rejected. Waste of time and money. Never again.
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Find out how ING Travel Insurance Comprehensive compares to other Travel Insurance
Know better, choose better.
vinMelbourne
- 3 reviews
Dodgy ing insurance company
Pls stay away from Ing Insurance one of the dodgiest company,they will find Any reason to cancel the claim. Shame on you. They will find any reason to cancel claim
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Questions & Answers
Sorry, there are no questions about ING Travel Insurance Comprehensive but you can read 2 questions about ING Travel Insurance.
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Southern Cross Travel Insurance
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4.5(1,075)Worldcare Travel Insurance
4.4(1,918)Online Travel Insurance
4.4(1,035)
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