It is proving very expensive to obtain reasonable cover for aging members of the population. We hope the cost this time will prove worthwhile.
Setting up cover for two people was fairly straightforward. Have yet to start our travels

The policy seems like very good value and easy to purchase through their website. This is the first time I have used this insurance company and haven’t yet departed on this trip.

I liked this travel insurance policy because the PDS was comprehensive but easy to follow; the increases for pre-existing conditions were reasonable; & it was good value compared with other policies.

The policy was very expensive because it was either all in or all out for preexisting conditions and did not provide flexibility in being able to select which preexisting conditions one can choose to include in the insurance cover and which one can choose not to include in the insurance cover. This raised the cost of the insurance very greatly

Policy was easy to set up and good price. I have used Insure and Go only once. I have had to lodge a claim recently and I am still waiting to see how that goes. If it goes as well as the rest of the process, this will be a really good company to deal with.

I found the site easy to navigate, clear and it was easy to understand the cover. I also found the PDS sensible and not hard to find specific information that I needed.
I have used this company years ago when living in the UK and then found them fantastic. Their Choice awards helped.

I am so pleased I took a policy out - my company couldn't clarify what our insurance did and didn't cover so I bought my own. The only small issue I had is when taking it I asked if it covers technology and they said yes however it only covers laptops if they are with you not in luggage, fair enough, only wish they had told me that at the point of taking the policy.

Easy to use and price competitive.
Website was well laid out and simple to navigate.
Hopefully if the need to make a claim is required it will be just as simple to navigate

So far it feels good value. We have not had to use the claim line yet. This is the third year we've used this company. Easy to apply for a policy on line.

This is my second time using InsuranceGo Australia, I Hope that i will be covered in case of a Natural Disaster that i purchased as an extra with the travel insurance

My current Medical problem was disclosed and a premium was payed to gain the cover which gives me peace of mind

I am a great believer that you pay for what you get, so Yes this Policy is good value considering all the benefits and levels of cover

Good value and easy to setup. We have not had the need to make any claim ( Good).

Four times when we travelled oversea and as stated above we have not had to make a claim as we have been fortunate.

Both on-line and phone assistance were clear and helpful. Cover was clearly displayed. Cost was the best in the market place for my individual travel needs and pre-existing medical condition.

Well laid out. Clearly indicates the variables involved in insurance, especially health. Feedback from databank speedy and clear. Confirmation of details and payment prompt. Suggest that at some stage soon indicate on the website the percentage of claims met, the average time taken, which will be indicators of reliability. Good competitive pricing.

I was denied a claim even with reasonable explanation of a medical condition that was not the cause of the actual incident.

This is our first time with InsurandGo but they are willing to offer insurance to over 65 year old's with reasonable premiums. The plain wording of the policy, means you can understand what is covered. Appreciate realistic cover for rental car excess.

My iPhone was water damaged in heavy downpour. Despite having an umbrella, it still got wet inside my pocket. InsureandGo replaced it with no hassles!

This is the second time we have used Insureandgo in our holiday. Comprehensive policy at an affordable price. Easy to set up the policy and enter existing conditions. Received an email before we left wishing us a happy holiday and when we returned they sent us an email advising us what to do if we had a claim. Will definitely use them again on our next holiday.

I have used Insure and Go twice now and both times very easy to understand the benefits and easy to select coverage required.

First time user. Great phone support for “difficult” questions. Online chat was extremely helpful. Hopefully I will not find out about claiming