Good value and staff made it easy to arrange. This is the third timeI have used this company 12 month multi country travel.I have not needed to make a claim.

I did an enquiry online and someone from thecompany rang me a few days later to see if they could help. Our policy was a bit different as we have both had cancer. The staff member was so helpful and understanding and was able to give us a really great price compared to other companies. We had to lodge a claim and it was paid out within a couple of weeks so very happy and I was kept updated at each stage. This is the 2nd or 3rd time I have used InsureandGo

We have used Insureandgo previously and found them satisfactory. I have previous medical issues and this Insurance company were the only ones to insure me. We had to pay a little more, but felt it worthwhile

Insure and go were able to cover pre existing conditions (excludes North and South America) at a reasonable cost. Multi Trip cover well worth considering for regular travelers. Telesales staff were helpful and able to answer all my questions.

Policy, compared to others was good value and easy to set up
A claim was lodged and dealt with professionally. I was concerned with the 7 day deadline to lodge my claim because of the difficulty in gathering information but this was sorted out and I am grateful for the assistance
I have used this company 3 times for annual cover

I have some health limitations and paid extra to cover these, but found the insurance cost very reasonable. I have used InsureandGo in the past, although I have not had the need to make a claim.

The policy was easy to set up. We had to obtain a medical screen which was also easily done and not intrusive but it was comprehensive. We are travelling again later within the 12 month period so the option to take out the one policy was very attractive. Hopefully... we don't have to use the policy.

Since an earlier review, Insure and Go have come through. My issues were resolved to my satisfaction immediately and my claim for an extensive medical account was successfully processed. I will be insuring with them again.

October 1st 2022 Update: Expensive Medical Costs Covered

We were ultimately extremely pleased with Insure and Go. The multi trip policy gave us 60 days at a time. My husband took I’ll in the US and had numerous expensive tests performed in hospital. We didn’t even get a bill. It was all taken care of. I have renewed our policy for another 12 months. The policy was easy to purchase online and was excellent value, especially as it included cover for preexisting illnesses.

We have used InsureandGo on 6 occasions now;
Good value and easy to setup especially as we now purchase annual/multi coverage;
When we made a claim on a previous policy it was dealt with professionally and was quickly resolved.

I had a very good consultant who knew his product well. He called me back at an agreed time to set up my daughter’s policy. Very reliable. I have used this company many tines.

We have Taken out annual multi trip travel cover with InsureandGo for 5 years now. We are happy with the cover and fortunately to date we have not needed to make a claim.

I thought the policy was expensive and I had hope that having been a policy holder for the past 4-5 years I may have been offered some discount or offered a promotional code.
An earlier claim was resolved quickly and without fuss.
For the past 4-5 years

I found it easy to purchase online & good value
Not necessary to contact the office for assistance
Policy was emailed back promptly
I have used tis policy again for next year
A cancelled flight in Hong Kong required a night stay over at an airport hotel.
Claim still pending

It is proving very expensive to obtain reasonable cover for aging members of the population. We hope the cost this time will prove worthwhile.
Setting up cover for two people was fairly straightforward. Have yet to start our travels

The policy seems like very good value and easy to purchase through their website. This is the first time I have used this insurance company and haven’t yet departed on this trip.

I liked this travel insurance policy because the PDS was comprehensive but easy to follow; the increases for pre-existing conditions were reasonable; & it was good value compared with other policies.

The policy was very expensive because it was either all in or all out for preexisting conditions and did not provide flexibility in being able to select which preexisting conditions one can choose to include in the insurance cover and which one can choose not to include in the insurance cover. This raised the cost of the insurance very greatly

Policy was easy to set up and good price. I have used Insure and Go only once. I have had to lodge a claim recently and I am still waiting to see how that goes. If it goes as well as the rest of the process, this will be a really good company to deal with.

I found the site easy to navigate, clear and it was easy to understand the cover. I also found the PDS sensible and not hard to find specific information that I needed.
I have used this company years ago when living in the UK and then found them fantastic. Their Choice awards helped.