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Claire S.Sydney, NSW
- 2 reviews
- Verified customer
Great service, great company, very happy first home buyer
My husband and I were part of the 10,000 first home buyers with a 5% deposit.
We were looking for a while for a house that got the criteria we needed as well as what we could afford.
We looked at countless display homes and dealt with many builders who told us they couldn’t help us or who never even bothered to contact us back.
One day while strolling through homeworld, we came across Jandson homes, we took a look through the display home, and while the display home was not what we were looking for, we spoke to a lovely woman named Helen w...Read more
ho advised there was a house in Jordan springs that was within our budget and already built. We met her there and after 15 minutes of inspecting the house we decided that the house was everything we were looking for. We paid a deposit and began the purchase process. Dealing with Helen and Jandson homes has been a pleasure, any issue (which were minimal) were instantly fixed, and I truly felt looked after while dealing with Helen.
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- Verified customer
This is perfect.
To Julie
My husband and I were very happy with Julie's help guiding us through the building process of our home. She and the Jandson team were very experience and professional and are quick to solve all our queries. Especially Julie, she was very patient with us and guided us through the process smoothly. Thank you, Julie and the team.
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The reviewer stated that an incentive was offered for this review
Quan T.Sydney, NSW
- Verified customer
Great Home builder
My wife and I just moved into our home in Austral last week. We were very pleased with the finishing of our home. Thanks to Julie Hoang from Jandson Homes for her support and assistance. Julie is very friendly, helpful, knowledgeable and highly professional. Julie was very accommodating with the design changes requested by me and my wife. Julie has also provided great suggestions to improve the design of the home and has provided great support throughout the building process.
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Jessica LuuSydney, NSW
- Verified customer
Julie Hoang
My husband and I were very happy with Julie's help guiding us through the building process of our home. She and the Jandson team were very experience and professional and are quick to solve all our queries. Especially Julie, she was very patient with us and guided us through the process smoothly. Thank you, Julie and the team.
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Kevin HurstvilleSydney, NSW
- 2 reviews
- Verified customer
Very comfortable to deal with Julie Hoang & sales team at Jandson Home. Our investment's in good hands!
"We have bought an investment House & Land package from Jandson Homes. The property has been completed in time, and our tenants have already moved in for more than 6 months ago. When the tenants reported an error message of water blockage on the dish washer, Jandson has sent the plumber to fix on the next day; very efficient and very good.
The whole building process was so smooth that towards to the end, I didn’t even check my weekly email reports. It was very pleasant to work with them, especially Julie Hoang, she has always gone an extra mile to help us and given us good advice. We have already recommended Julie and Jandson Homes to some of our friends."
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Savoeun and SophalSydney, NSW
- Verified customer
Julie Hoang
As a home buyer me and my wife was nervous to get our brand new home constructed but Jandson put us at ease and hopeful from the start.
Julie Hoang and her team who value customers interest as their priority.
We would recommend Julie Hoang to any person out there looking to build.
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KristineSydney, NSW
- Verified customer
Good experience with Julie Hoang and the team!
I am a first home buyer and of course, had little experience about properties and stuff. Saying that, an idea of building my very first house had never come across my mind until I decided to look into suburbs further to the West, and just wanted to see what developers have to offer.
I never heard of Jandson Homes before, just a random walk-in enquiry. Julie Hoang, the sales consultant, was extremely helpful and very nice. She was very knowledgeable and happy to answer all my questions. I like the way she presented – honest to the customer and d...Read more
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Steve ToSydney, NSW
- Verified customer
Excellent Experience! Plan to buy & build another house with them!
We have bought a House & Land Package from Jandson Homes in 2017. Honestly, we had never heard of Jandson Homes before. They seem not spend much on advertising, such as radio ads or TV commercials. We were a bit reluctant, but since we were very comfortable dealing with Julie, the sales consultant in Edmondson Park office, we decided to give it a go.
The land registration was delayed for a couple of months, out of Jandson Homes’ control, but then the building process was a great experience. They were very responsive, and sent us the updates o...Read more
n a weekly basis. Denise was the lady looking after our construction admin works. She responded to our questions and enquiries almost on the same day; quite impressive! We have made some last minutes changes to the floor plan, and they didn’t even charge us any extra admin fees, unlike other home builders that we have experienced. Our house is almost done now, handover in 3 weeks’ time. Not sure if there would be any issues in the future with the house, but until now, we are very happy with the whole process. Looking at buying another investment house & land package from them later this year.Similar opinion? Write a review on ieatwords.com.au!
FlipSydney, NSW
- 2 reviews
- Verified customer
Will never build with them again
A building company that takes no accountability for their mistakes. During the 6 month maintenance inspection the Jandson ''Inspector'' was extremely rude, and advised I was being ''too pedantic'' or he was not required to rectify the issue if he could not see the issue at or longer than 1.5metres, despite there being clear issues with the paintworks, nail holes in the ceiling, wall cracking and the like.
It has been a constant uphill battle with Jandson Homes.
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Micknsw, 2747
- 2 reviews
- 1 like
- Verified customer
Jandson - great to deal with and excellent home!
My wife and I selected Jandson to build our home based on the design of the home and good reviews and reputation. Although we have built several homes in the country this was the first time in Sydney and we were not sure what to expect. Initially we dealt directly with the Director Graham who went to great lengths to find us the right block to build our home at a good price. We were then supported by the Construction Manager Scott who was exceptional in helping us with navigating through various options and inclusions in our build. Again Scott ...Read more
also provided fantastic advice on costs of extras and different options to reduce our overall costs. I really found the level of flexibility that Jandson provided at a reasonable cost was very impressive for a project home builder. Our build was then coordinated by a range of staff and I found our Client Coordinator Theresa and our building supervisor Robert to be outstanding in their support and responsiveness to our requests. Building a home is always a challenge and things always go wrong. It happened to us but really minor issues that were resolved by the team. Robert was very responsive as the building supervisor and tradesman were also very good. The only negative was the costs charged by the electrical contractor for extras that we paid directly to them which was very high (although I am advised this is normal for trades in Sydney)Similar opinion? Write a review on ieatwords.com.au!
Tina ASydney, NSW
- Verified customer
Numerous problems continuing
Built in 2006, and there were problems occurring throughout and after the building. Roof flashing was wrongly cut out then badly replaced, concrete floor had a huge lump in the lounge room, several leaks occurred including from upstairs bath drain into downstairs kitchen, upstairs roof & in pipe within wall. Then a month before the 7 year warranty period was up we found problems in the brick finish and the veranda roof (built with incorrect pitch causing water to collect on beam, causing it to rot). Jandson sent workmen to measure to give the i...Read more
mpression they were going to fix these issues, thus dragging the time out past the 7 years. Then they stopped responding to my calls & emails & I could not claim because the 7 year limit is to actually claim with the tribunal, not to 1st find the fault. Now the veranda is severely rotted, and needs to be replaced urgently.1 comment
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grajagSydney
- Verified customer
Good experience
We are at the end of the process. The home was a project home including land. The sales and selection of materials was very easy. Some of the contractors were not as easy to deal with, but still OK. The construction took a little longer, but the biggest problem we had was the neighbour's builder. The defects was carried out by a contractor who was efficient, though still needed chasing.
The build quality is good, there were no variations to the agreed price. We have just sold it ( that was our intention) and the agent commented that it was easier to sell than a rival brand.
Overall, we could do it again.
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Dino KSydney
- 2 reviews
- Verified customer
Extremely disappointed!!!!
I engaged Jandsons Homes to build my dream home.
Whilst the back end office have provided superior service, have always been helpful and responsive, unfortunately I can’t say the same about the work done on my property.
They breached the contract finish date by a few months. It took Jandsons homes 15 months to build my house. There was zero quality control and the house was riddled with defects.
I moved into my property 7 weeks ago and:
- There was no gas connected to my cooktop for 9 days.
- All blue defecting tape had been rippe...Read more
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RahulSydney
- Verified customer
Nice experience. Nice Staff.
The construction was managed very well. The Project Supervisor Andrew and HQ Staff Denise, Evelyn, Pat were very accomodative and patient making it easy to talk to. Questions were handled promptly and professionally. Very happy with the result. Did not have unnecessary delays and the team were responsive to my situation. Any concerns or issues raised even after moving in were addressed without delay.
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KatrinaSydney
- Verified customer
First time, and we definitely got it right- thanks Jandson Homes!
We had all the normal worries about building a home, beginning from finding the perfect floor plan, to the contract & loan and then construction. Jandson Homes made this experience a whole lot better than what we had prepared our self for (after hearing all the other horror stories about first time building).
We walked through over a hundred displays homes, and came back to the very one we began in and we couldn't be happier we built it. Jandsons Homes Omega 29 is definitely one of the best floor designs we came across, with its open plan s...Read more
ingle storey living, and simple yet well thought out living/bedroom configuration. The customer service right from the moment we stepped into the display home with Pat, the Client Officers (Karen and Denise) and the Site Supervisor, Andrew, made the whole experience so well worth it. Any queries I had along the way were meant with a friendly telephone, text or email, and were handled in an efficient manner. The weekly updates as to the progress of the construction were great, and the outstanding items on settlement were fixed in a timely manner by the supervisor. We had hired an independent building inspector on settlement and he remarked that the house was of a high quality. Thanks to the team at Jandsons. Rob & KatrinaSimilar opinion? Write a review on ieatwords.com.au!
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James PriceSydney
- Verified customer
Fantastic First Home Build
Being a first home owner the thought of building a home was a scary thought but luckily we stumbled into the Jandson display village at Jordan Springs. The assistance we received from Scott made the whole experience of planning our first home a breeze, Scott was very down to earth and understanding of our needs and wants, was a great feeling knowing any concerns or questions could be answered with a phone call or email to Scott who was very efficient and proactive. We were able to amend existing plans to suit our needs which was a key factor in...Read more
us choosing to go with Jandson. The price was also a major factor, Jandson provided an affordable option for us to build our dream home and still live within our means. In comparison to other builders we were being provided with everything that fit our needs and wants a cheaper and more affordable price. Once our first home was underway it seemed to fly past, everyday there seemed to be progress and if it wasn't for almost a full month of rain at the start we would have been in our home a lot sooner. Our site supervisor Rob was very approachable and very much on the ball, we experienced some troubles with trades damaging neighboring property and Rob dealt with efficiently. He is very down to earth and has still helps us out to this day even though we have moved past the construction phase. Getting the weekly updates from the office staff is a great customer service tool that Jandson use as it gave us a heads up of work that has been completed and will be completed as we couldn't get out there some weeks to check on progress. Having moved into our home now, we appreciate the work that has been put in by Jandson to make our dream a reality and ensure we are satisfied customers. We love our new home and would recommend Jandson as a builder to anyone including friends and family. Keep up the good work Jandson James and ShannonSimilar opinion? Write a review on ieatwords.com.au!
Don PedersenSydney
- 2 reviews
- Verified customer
Construction On Track - Nearing Completion. So far all's looking positive.
Building a home and choosing a builder can be daunting especially when you read mixed reviews online. We engaged the services of Jandson Homes for building our home. Our dealings so far has been very good. Most questions gets answered promptly. Helen at Jandson homes accommodated a good number of variations made by us due to change of mind. At times we had to seek technical advise on building materials, construction plans etc the relevant staff got back to us promptly with guidance.
Going through the construction phase, we have been getting...Read more
weekly progress updates. At the same time we actively follow the progress and give our observation straight away. Michael the site supervisor is very knowledgeable, straight forward and nothing seems to be much trouble for him. Sounds very confident with the build and actively listens to our request. Very approachable. More updates later....looking forward to internal works and hopefully our selection and colour schemes works together. Excited and fingers crossed.Similar opinion? Write a review on ieatwords.com.au!
NeerajMattaAU
- 2 reviews
- 1 like
- Verified customer
Peace Of Mind Is Here! Successful project…“On Time, Within Budget, Quality”
In most cases, it’s an illusion “Building Your Own House And Peace Of Mind”… But in our case, it was a reality and thanks to Jandson Homes.
It was a classic example of a successful project:
On Time – I was told I would get the keys by 12th August 2017; we moved into the new house on the 10th August 2017.
Within Budget – We went for a Home & Land package, which was a turn key project. I was told, “Bring your suitcases and start living.” And that’s precisely has happened. We didn’t do anything after we moved in i.e. Driveway, Landscapin...Read more
g, etc., etc. was all done by Jandson Homes. Quality - The inclusions within the package were such that you do not feel the urge to upgrade them. Absolutely quality inclusions were provided for the price tag.Similar opinion? Write a review on ieatwords.com.au!
Kate
- 2 reviews
- Verified customer
Fantastic company, would definitely recommend Jandson Homes
We are currently building a single storey home in Edmondson Park with Jandson Homes and are very close to practical completion now. They have been fantastic to deal with throughout the whole process. They helped us choose house plans suited to our needs and guided us through the colour selection process with ease. They had all the plans ready to submit for CDC approval as soon as our land registered and started construction shortly after the approval was received. We have been kept updated every step of the process and are very happy with the w...Read more
ork so far. We were advised that it would take 6 months to build and so far everything is on track. Jandson Homes have done everything they can to make the building process as easy as possible of us. I couldn't recommend them more!Similar opinion? Write a review on ieatwords.com.au!
keikcSydney
- 2 reviews
- Verified customer
Well Done Jandson!!
I have just done practical completion today! only thing I can say well done Jandson Home, they told 6 months to build my house with 1 month delayed because the bricks I ordered were out of stock, it wasn't Jandson can be control so I understand. I am very happy of their finishing. They always provided me excellent customer services, you asked questions and they responded within hours, they are a honest and friendly company to deal with, never hid anything. only bad comment I will give to Jandson, they should provide more options to buyer to upgrade their home like landscape, solar, roof sarking etc..
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Questions & Answers
Dom Regoasked
Please contact Dominic Rego [contact detail removed]
New build at 34 Victoria St Malabar NSW
2 storey 4 bedroom rear lane double garage and granny flat.
Scope: Knock down existing fibro house and new build
DA approved plans by architect
Looking for a reliable competitive builder
Modern design with lightweight building materials
Aim to start building end of 2018
Please let me know if this fits your scope ?
[email address removed]
No answers
Rajasked
Hi am looking to build house Jandson Home at Jordan spdings. Can any one give me an idea?
6 answers
Hey Mate, builder will cause huge delays in getting things completed. And there workmanship and the inclusions are below average. Please stay away from this builder.
I had a terrible worst experience with this guys.
Morning,
I had a positive experience however as all projects you must be across the detail. If you ask the question they will answer.
We have been building with Jandson for 9 months and not even 50% done. We are sent weekly 'update' emails full of false hope and lies. We are constantly told that there is a lack of tradies but this is no help to me! The entire process is frustrating beyond anything I have ever experienced in my life and the lack of care is deplorable. The only time I've had communication from the CEO about my concerns I relieved an abusive phone call. Stay well away.
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JandsonHomesJandson Homes
Hi Tina, please give me a call to discuss the problem. I have not heard anything about it and our construction manager is currently on extended sick leave. Graham Matherson