Taking quite some time trying to find the ideal casual dining table that would suit our casual meals area. King furniture at Richmond had a glass table that was on display and once we spotted it we knew it was the one. Maxxam the sales rep was very helpful and not overbearing in service which made us very comfortable with proceeding with the purchase. The service, delivery and follow up was seamless and we were very satisfied customers with the whole package.

I can't give enough praise to Sam & Moe for the delivery process.

They were on time, careful and extremely helpful in setting up the new couch. They explained everything and were very studious when putting everything together.

They quickly identified a defective piece and walked me through the process of whats to happen and I couldn't be more great full

Bill & Dean did a fantastic job with the delivery. Out of all the furniture deliveries I have had at my new apartment, they have definitely been the standout. On time, really friendly, had the lounge unpacked and put together really quickly and then took all the rubbish away. I couldn’t fault anything they did.

We have just spent quite a significant amount of time in your Moore Park store. We were assisted by Maryanne Potonides. What an asset to your team. She was ever so patient, all the challenges we threw at her weren’t a problem. She managed to work out our requirements and will get the sale. Well done on having such a great team member. Cheers. Lorraine and John

I needed a service call on my 6 year old KingCloud lounge. A very long story was to follow regarding the service department and the technician that was sent out originally and needless to say that I was one very unhappy customer with the service that I had received. After a 2 month wait I finally got another service call today from Mitch who was very apologetic for the service that I had received and was able to fix my lounge in a very professional manner and reassure a very disgruntled customer that steps had been taken to rectify the issues that had affected me. Suffice to say that I am once again a happy customer of King Living. Thanks again Mitch!! Julie

We look forward to making more smooth purchases with yourself in the near future You have definitely been a pleasure to deal with. A top salesman! Champ. All the best

He was very helpful, very informative and keen on providing answers to all our questions.

Thank you Adam for all your help! We love our selection! :)

Keep up the good work!

Was easy to pick the sofa I liked from the information on the website, and when I called the store, Bev was so helpful (thank you!), providing additional information and advice on colours etc.

Sam and Moe are a great tram, the way they work is fantastic, very tidy and really careful with all the boxes. They are very professionals and very friendly. They did a great job installing the couch. Thank you very much.

Excellent service- Bill and Azz were on time, professional, and did a great job installing my 2 King Sofas. Best delivery and installation team! Really friendly and nice guys - excellent ambassadors for King Living.

Lesley at the Osborne Park store provided a comprehensive explanation of the features and innovation built Into Kings products. Quite an impressive presentation, We really loved the Felix studio bed

The delivery duo Bill & Daniel were professional, efficient and extremely friendly. They said they would ring within 30 minutes of delivery, they did, and rang again to confirm that they had arrived. There were some stairs to navigate and they took it in their stride. They set up the many number of pieces with ease, and were just so great about it all. We had a couch and dining set delivered and assembled for us. And what was even better is the tidy way they took all the boxes away with them.These guys are an asset to the King Furniture company, well done. It is very rare to find such customer service, so thank you very much.

On Tuesday 16th April 2022 we visited the Chatswood store. What a great store, everything on show. At the store we were greeted by Suzzanah Langdale (Sales Consultant). What a great experience it was. Suzzanah helped us navigate through the somewhat difficult lounge buying experience. She was extremely knowledgeable and patient. She demonstrated to us the versatility of the Delta III package. She took the time to visualise this through a CAD computer program, very helpful. She also helped us through covering and colour selection. She has an excellent rapport with her customers. We were extremely happy with our shopping experience at King Furniture. Thank you Suzzanah very much appreciated.

My husband and I purchased the zaza 3 seater from King Living Northmead. We requested a technician to assess the couch as we felt one side was heavier than the other. Glenn came out to review and assess it. He was very professional and found a resolution to our concerns. We highly recommend King Living customer service.

Zero hassles and fantastic delivery service. Two chaps, Bill and Dean made the delivery and did so punctually, quickly and even cleaned up the packaging mess. Much appreciated! Highly recommend King Furniture's online service!

I just had wonderful support from the web service team, about my refund by Elizabeth.

There was a refund request which did not seem to have anything going on after I send the request in writing via email to customer service. So I tried King Living live chat, and Elizabeth promptly took an action which made account team work on it.

I was a little nervous that I have not heard anything about my case after a few days past since I requested customer service, however, Elizabeth made my case quickly in the process and I can not express enough how much she helped me from unsettling feeling.

Thanks so much to Elizabeth!
Kaori

I found it easy to navigate as it’s emailing and phone communication at customer care. Jason made an effort to look out for my email and promptly emailed me back.