As of June 1, 2016, the Kitchenware Direct brand has been merged into the Kitchen Warehouse brand. Reviews posted here before this date may reflect the Kitchenware Direct brand.
Chris LSouth East Queensland, QLD
This is my favourite shop
This is a great kitchenware shop. Good range, reasonable prices. The staff seem to know the products quite well too--even some of the more obscure items. If they don't know, they don't try and make it up either.
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Best product I have ever used in my pantry
I found the 0.5ml Bormioli Rocco Fido Jar to be perfect for storing tahini, pepitas, coconut and tahini. I highly recommend this product as it keeps my produce as fresh as the day I purchased it. I also love visiting the Melville store as I find the staff incredibly helpful and polite.
2 comments
Customer Service T.Kitchen Warehouse
Hi, Belinda.
Thank you for the great review! Were so happy you loved the jar! We cant wait to have you back at our store.... Read more
Kind regards, Kitchen Warehouse
I often shop there... wonderful staff
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NaomiWestern Australia
- 3 reviews
Great Range & High Quality
This store is my go to for anything kitchen related. They have such a great range of high quality items, from specialty knives, to kitchen gadgets, and beautiful ranges of products like dinner sets that are updated pretty regularly. I often stop in to get my cake decorating supplies here and can't help looking around to see what else grabs my eye or what is on sale. The staff are helpful and they often run interesting events/workshops in the store.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Naomi.
Thanks for the awesome review. We work hard to meet expectations like yours, and were happy to hear you enjoy the visit. Come back and see us soon. Cheers!... Read more
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David CSydney Surrounds, NSW
Excellent value and service
Very helpful, knowledgeable, friendly staff. Great range of products. Pleasant store layout. Very happy with the pans I bought, and the advice on selecting them. Will be back to buy a couple more sizes.
1 comment
Customer Service T.Kitchen Warehouse
Hi, David.
We appreciate you taking the time to share this great review. Your positive feedback on our products and service is much appreciated!... Read more
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arantiusSydney Surrounds, NSW
- 3 reviews
Great Selection, Great Quality and Great Customer Service
Chanced upon the grand opening of this store and was not disappointed. What an excellent selection of high quality cookware and every accessory you could think of. One very happy customer.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Arantius.
Thank you for your positive review. We are very glad to hear you are so pleased with your visit! Hope to see you soon again.... Read more
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Has everything for your kitchen
Has most, if not all, the cooking things you need in your kitchen.
I've been looking everywhere for an Angel Cake Pan, literally no one in Victoria has it except Kitchen Warehouse.
Staff is friendly, and comes by to ask if you need assistance.
Store layout is beautiful, which makes it easier to find things.
Pricing is decent, along with the sales promotions every now and then.
Most importantly, everything that I had purchased there are of very good quality!
1 comment
Customer Service T.Kitchen Warehouse
Hi, G.
Thank you for taking the time to write this wonderful review. We look forward to assisting you again with your future kitchenware needs!... Read more
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KimGreater Melbourne (Metropolitan), VIC
Better than I thought it would be
I waited a long time to purchase my first Chasseur Round French Oven 26cm, (Caviar) and I’ve used it many times already, the food tastes so much better, I’m not disappointed at all. Best money Ive spent on a product.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Kim.
Thank you for your positive review. We hope you continue to enjoy using your new oven!... Read more
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CarrolPerth, WA
Always find something useful
Love shopping and browsing your store. Staff are knowledgeable and friendly, but never pushy. The range is excellent and I always find what I need as well as lots of things I just want!
1 comment
Customer Service T.Kitchen Warehouse
Hi, Carrol.
Thank you for the great review! We’re so happy you loved the visit at our store and can’t wait to have you back.... Read more
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LocGakPerth, WA
Carbon Steel Wok
Large enough Wok for a family of 6. Easy to season and light enough to handle. Nothing sticks to it even when making some Chinese dishes. Love this wok and would definitely recommend it.
1 comment
Customer Service T.Kitchen Warehouse
Hi,
Thank you for taking the time for sharing this great review. We do pride ourselves on best price and quality products. We look forward to assisting you with your future kitchenware needs. ... Read more
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Colleen RPerth, WA
- 3 reviews
Robotic Staff.
I was looking for a plastic sieve to use for making Kefir in September 2018. I looked on line and saw that they had this item. I went to purchase and their were none in stock, so I went to Midland and they too had none in stock even though both stores were supposed to have the item. I asked when they would be back in stock and I was advised that I would be sent an email when they were available again. After 10 months away, I still hadn't received an email. My friend went to the store on Tuesday 27th August and saw that they were back in stock...Read more
, so purchased one for me. Unfortunately she bought one that was too big, and couldn't find the receipt in her bag when I asked her for it. ( She had bought numerous items). I returned to the store and tried to exchange it for a smaller cheaper one 2 days later explaining the circumstances and the staff point blank refused without proof of purchase. It was obvious that the item was from their store, but they were adamant that they could not help me. This made me feel like they thought I had stolen the sieve and was an example of staff not making poor decisions in relation to PR and showing goodwill. I will not be returning to Kitchen Warehouse1 comment
Customer Service T.Kitchen Warehouse
Hi, Collen.
Thank you for feedback. We are sorry to hear that you have not received the best service that time. If you’re open to discussing this further, please call us at 1800 332 934 and we’ll be... Read more
happy to assist. We’d greatly appreciate the opportunity to improve our services.Similar opinion? Write a review on ieatwords.com.au!
nivicomeSouth East Queensland, QLD
- 5 reviews
- 5 likes
Excellent variety
Went specifically to buy a Cuisinart Waffle Maker which was on a very good special. I took the opportunity to wander around and absolutely loved their range of goods. Service was excellent and the ladies were particularly helpful and friendly.
1 comment
Customer Service T.Kitchen Warehouse
Hi, nivicome!
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. ... Read more
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Workshop
They always have just what you are looking for and are very friendly. I recently attended one of their workshops and it was an enjoyable morning with a friend that tagged along.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Sobera.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward having you again in our future workshops!... Read more
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Garreth S.Perth, WA
Excellent service
I’ve been to a few kitchen warehouses Around Perth, but have to say Melville is so far the best. Always friendly staff with lots of knowledge.
Thank you so much
1 comment
Customer Service T.Kitchen Warehouse
Hi, Garreth.
Thanks for the awesome review. We’re happy to hear you enjoy the visit. We can't we for your to see us again soon.... Read more
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JulieSouth East Queensland, QLD
- 2 reviews
Great Masterclass
Ice-Cream masterclass with Ben Ungermann was informative and entertaining. Not only did we receive ice cream instruction, but he included an entire dessert and some handy general (not dessert related) cooking tips as well. We walked away with a great recipe and an experience to remember. Thank you
1 comment
Customer Service T.Kitchen Warehouse
Hi, Julie.
Thank you for taking the time sending us this great feedback for one of our workshops. We are really glad that you enjoyed it!... Read more
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LizPerth, WA
Super sausage making workshop
This workshop was very informative and excellent, due to small numbers attending. The location was at the back of the shop and the presentation was not disturbed by other shoppers. Everyone could hear what was said and able to take notes. Thank you for the handout of recipes.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Liz!
Thank you for sharing this great review. We are glad that you enjoy the workshop and we're looking forward for your attendance again!... Read more
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Find out how Kitchen Warehouse Physical Stores compares to other Kitchenware Shops
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Helen B South East Queensland, QLD
- QLD, Bundall
- Verified customer
Customer service experience
The shop assistant Helen from the Bundall store was so helpful and friendly she knew all about the product that I was interested in Solidtecknics skillet which I bought, Brilliant.
2 comments
Customer Service T.Kitchen Warehouse
Hi, Helen!
Thank you for taking the time to write this review. We look forward to assisting you with your future kitchenware needs. ... Read more
Kind Regards, Kitchen WarehouseGreat thanks
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Wonderful Staff
Shopping at the new Box Hill store is such a pleasure. I have been in 3 times since it opened. The staff are so friendly & helpful. There is lots of stick to choose from & great special. Easy parking as well.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Lisa!
We are glad that you loved our Box Hill store. Thank you for the great feedback.... Read more
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AnnAugusta
Great shopping experience
I loved my online shopping experience, so much to choose from, easy website all arrived carefully packed. I live in the country and would definitely shop again on line.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Ann.
We appreciate you taking the time to share this great review. Glad you liked our website :) Your positive feedback on our products and service is much appreciated!... Read more
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Scanpan/ Boxing Day Sales
Would like to say thank you for your FANTASTIC Boxing Day Sales.
Purchased on line over $1600 worth of beautiful Scanpan Indcution pots and pans for just over $500 OMG!!! Best sales and fantastic products. Was delivered with in 48 hours.
Amazing staff at Cannington.
Thank you for being so friendly and helpful.
See you Soon ;o)
1 comment
Customer Service T.Kitchen Warehouse
Hi, AnnaB!
Thank you for sharing this review with us. We hope to have you shop with us again soon!!... Read more
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Aussie girlPerth
Excellent Online shop for the Country
Kitchen ware house has never let me down, order on line and its at the post office in a few days. They have excellent price on all their items and the products are wonderful.
2 comments
Customer Service T.Kitchen Warehouse
Hi!
We appreciate you taking the time to share this great review. Your positive feedback on our products and service is much appreciated!... Read more
Kind Regards, Kitchen Warehouseyou are truly so welcome, I appreciate the great service and the well packaged items when they arrive. your team does a wonderful job, very impressed.
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Customer Service T.Kitchen Warehouse
Hi, Chris!
Thank you again for sharing such a positive experience. It means the world to us.... Read more
Kind regards, Kitchen Warehouse