??!

Reviews

2.8

24 reviews
5
(7)
4
(4)
3
(0)
2
(2)
1
(11)
    Previous
    Next
    Gary

    GaryAdelaide

    • Verified customer

    Vey Impressed with the quality of workmanship

    published

    My new home is now complete, I have very impressed with the building process and quality of workmanship.
    Longridge communicated with me at every stage and offer suggestions and solutions during the build. Very helpful staff from the initial planning to selection of materials and colour schemes. All the tradesman were very friendly and helpful. Hand Over was easy and the house was cleaned. I have been in my house 3 months and have had no problems at all.

    lisaanddavid

    lisaanddavidAdelaide

    • Verified customer

    Appaling

    published

    If you want your house built this century, I strongly recommend you choose another builder. I have lost count of the amount of times we have had promised deadlines pushed back for various reasons. The sheer incompetence of the office staff is bewildering..documents that personally get handed in multiple times can't be found, incorrect pricing on contracts, products listed in contracts that were never discussed & a complete disconnect between the sales consultant & anyone else handling the build paperwork not to mention the non-existant communication from the office to the client regarding the property.
    For the money you pay, I would have expected some level of communication and service.

    1 comment
    lisaanddavid
    lisaanddavid
    • Verified customer

    Extremely poor service once contract was signed...

    published
    Home Builders

    Find out how Longridge Homes compares to other Home Builders

    Know better, choose better.



    Compare all
    sheila47

    sheila47Adelaide

    • 2 reviews
    • 8 likes

    Communication problems

    published
    3 comments
    sheila47
    sheila47
    sheila47
    sheila47
    sheila47
    sheila47

    Professional, flexible, quality builders

    published

    We were very impressed with the high quality of workmanship throughout our build. The supervisors communicated with us regularly and made us feel included in the process. From the start of design planning Longridge were flexible and accommodating to our requests. The build happened seamlessly, within budget and timeframes. We will use them again and highly recommend them to others!
    Quality trades, professional service,

    marc

    marcadelaide

    Happy Customers

    published
    Peter McMahon

    Peter McMahonBrighton

    • 2 reviews
    • 1 like

    A Great Stress Free Experience

    published
    Peter

    PeterAdelaide

    Our new home

    published

    We were very impressed with the features of their display homes, even though ours was not on display. We had very good service from all of the staff including [name removed] who gave us support and help as we needed it and were always available to answer the many questions we had. We love our new house its airy and full of light. The build process was fine but was hampered by a couple of supervisor changes. Supervisor was good, but had a lot on his plate. Came in on time.
    Already stated, house is energy efficient, has lovely clean lines
    Had an en-suite roof leak during the build, as its hard to look into a flat roof, hope all has been fixed. Tiler did a very average job and some rectification was required

    Outstanding end product! Building our home without hassle.

    published

    From the day we stepped in Longridge's display home, to the day we received our keys to our new home, we have had no trouble or stress about building, which most people dread. The sales consultant, [name removed] has been very helpful throughout the process assisting us in every step. He has done his best to meet our needs in the design of the house. Selection process was very easy and the standard of the end product is of high quality. We have had no troubles at all throughout the construction stage and we were able to move into our new home 2 months before the contactual completion date.
    Finish of High quality, good service, reliable, finished before contractual date, high standard products.

    Home Builders

    Find out how Longridge Homes compares to other Home Builders

    Know better, choose better.

    Compare all
    D&K

    D&Kadelaide

    Great experience - love our new extension and would recommend to family and friends

    published

    We did a large extension with Longridge. We were very impressed with the design. We had been through the design process with 2 other builders who were unable to deliver what we required, however Longridge came up with a smart, simple design that works well for our family. The contract process was thorough and transparent and the extension was delivered on time (6 month build for 250m extension) and more importantly on budget. The building process was relatively smooth and any issues were promptly attended to by our supervisor. We moved into our new home 6 months ago and love it! My business partner has also chosen to build with Longridge based on our experience.
    Design and quality for competitive price

    RKK

    RKKMetropolitan Adelaide, SA

    • 4 reviews
    • 8 likes

    Glad we Cancelled the contract with this one!!!

    published

    Cancelled the contract with this builder even before going on site. From the date of signing and till almost about 6 months, we got to no where and there was so many problems.

    Now because of this, we have lost our home and having to sell our land.

    Even after cancelling, they have not even given us our Building engineers report, 6 star energy rating report and receipt for what we've paid! Thank you Longridge Homes!
    The one's we came accross are [names removed] being efficient on their work
    Misleading, cunning, mistakes

    very happy with our new home

    published

    dream to nightmare thanks to longridge

    published

    Built with them six years ago and still battling with them. We have had nothing but trouble trying to get major never mind the minor things fixed. Wrong products used in expansion joints so paint doesnt stick,leaks in ceiling from balcony,leaks in windows,render on roof,downpipes over windows,cracks in blueboard,poor outside finish and now sagging bulkhead over front porch.they just keep passing the blame onto someone else hoping you will go away.convenient loss of files so you have to start all over again.
    the look,thats why we picked it
    worst finish i have ever seen and no one to fix it

    1 comment
    markjan
    markjan

    build with anyone but this one.

    Terrible

    published

    Excellent

    published
    Home Builders

    Find out how Longridge Homes compares to other Home Builders

    Know better, choose better.

    Compare all

    Bad

    published

    They make themselves out to be a boutique builder, but they are nothing more than a large scale project builder with questionable workmanship. Pay more and go with Medallion if you want quality.
    Helpful sales staff, good looking product
    Be very wary of this builder! They are very slow to build with numerous delays and wait times for tradesmen. Do not expect them to build you a house from slab to handover in under a year. Also, check everything before handover and double check at handover as that is the only time that defects will be acknowledged and action taken to fix it. There is no 3 month check so if you have any problems with workmanship after this time, it will likely not get fixed as they do not care once they have final payment.

    Terrible

    published

    Terrible

    published

    Biggest mistake building with Longridge - have had issues right from the start - could write a book on the problems we had during construction - biggest problem is getting in touch with someone from Longridge. They handed it over ( after a much longer than expected build time ) with the promise that only a few more things to be done and of course I never saw them again once I handed over the money. Now the house is leaking water when it rains but they are impossible to contact - no one is available, always busy, always promise to call you back but never do - I'm surprised these people still have a builders license and are still in business.
    Interesting designs - unique look, quite a good price too.
    Where do I start?

    Terrible

    published

    I cannot stress this any more...dont go with this "builder"
    Poor customer service
    Poor result
    let me think about that
    Don't go with this builder! most stressful time of my life! Poor construction. 6 months ago I took handover and still yet to be finished. More issues turn up constantly.
    Longridge is not reputable except in their own world!
    Not high quality builders...they are dreaming while I have nightmares.

    Terrible

    published
    Page 1 of 2

    Questions & Answers

    ElizaB

    ElizaBasked

    Is anyone building with Sarah Homes at present and experiencing communication issues?

    1 answer
    Longridge Homes
    LGroupLongridge Homes

    Hi Eliza, please contact us so that we can understand your circumstances and make suitable arrangements. You can contact us directly on 8301 8333 or [email protected]

    AMJ

    AMJasked

    Is the business in 2016 different to the experiences had as far back as 2011?

    3 answers
    sheila47
    sheila47

    From the majority of the reviews written in the last 18 months Longridge seem to have staff problems, and do not know how to relate to the customer. There does seem to be a change in recent times.

    Greg W
    Greg W

    No the buisness has bot changed
    12 minths after handover we are still waiti g for faults to be rectified
    They straight out lie

    I have email proof to verify their lies

    They over charge

    They blame their suppliers for there issues

    The final produft is average to say the least

    Doors dont close
    Doors wont lock
    Walls are cracking already
    Salesmen lie
    Site supervisors are incompetant

    Absolutely disgusting

    We are now in talks with consumer affairs and today tonight regarding our ongoing issuse.

    RKK
    RKK

    Happy to join you guys if you’re ever reporting to anyone. The consultant literally lied to us in an email saying they would alter the pricing in the contract after we signed and it actually went back up. That got us stuck because we didnt know that the contract would overwrite what he promised he would do. Disgusting.

    mizzzya

    mizzzyaasked

    Is there anyone building house with Longbridge currently? Since signing contract, we've been waited for 10 months and still waiting for things finalised...we've paid $7000 to them last year, we can't switch to other builders....

    3 answers
    sheila47
    sheila47

    Just wondering how you went with your Longridge build? It seems you got stuck for ten months after you signed a contract. We have had a similar situation, even though we got in touch with Longridge asking where they were up to .. It can be frustrating especially when the sales people can be so nice and helpful and then you learn what they have said does not connect with the construction advisor there. There does not seem to be good co-ordination .. They do not seem to be on the same page, they give different information making you feel as if we have been misled.

    I would like Longridge to write on this Product Review and answer some of the queries such as this one, they owe this at least to their clients to instil confidence... Part of the guarantee they say they give? Come on Longridge re assure us.

    Greg W
    Greg W

    This page doesn't seem monitored by anyone from Longridge!
    Sheila 47s post is exactly our experience..

    No communication and absolutely not even close to being professional !

    Greg W
    Greg W

    Same story from many

    Lies
    Incompetance
    Poor product

    Feel free to look at my Facebook page

    Longridge homes south australia what they wont tell you

    I am slowly updating it with examples of their workmanship and aoon copyies of the conflicting emails and lies will be uploaded

    Get an answer from our members and Longridge Homes representatives

    ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.