??!

Reviews

4.6

19 reviews
5
(14)
4
(4)
3
(0)
2
(1)
1
(0)
  • Build Stage
    • Post-Construction (9)
    • Mid-Construction (5)
    • Pre-Construction (4)
  • Customer Service
    4.7 (17)
  • Site Admin
    4.6 (11)
  • Timeliness
    4.4 (12)
  • Structural Integrity
    4.8 (12)
  • Plumbing & Waterproofing
    4.5 (10)
  • Electrical & Lighting
    4.7 (10)
  • Flooring
    4.4 (9)
  • Transparency
    4.5 (15)
Previous
Next
Kevin and Narelle Parry

Kevin and Narelle ParryHunter Region, NSW

Wonderful service from start to finish

published

What a great team we had from start to finish.
From our sales consultant Ricky Perryman, to the colour studio where all the girls were extremely pleasant and very knowledgeable about products, they were very helpful in picking colours and designs for our new home.
I can’t praise our construction supervisor enough, Corey Eaton made the whole build a great experience.
Would definitely recommend MJH.



Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Kevin and Narelle, thanks for the feedback the team were delighted to read your comments! We hope you make lots of happy memories in your new home!

Jon

Jon

  • 2 reviews
  • 1 like

Authentic Customer Centric Consultants

published
Customer Service
Transparency
Build StageMid-Construction
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Jon, thank you so much for the lovely feedback about Michael and Hayley, there were so pleased to read your comments! We would love to see progress photos if you have time.



Udai Thomas Babu

Udai Thomas BabuMid North Coast, NSW

Impressive building process

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
See all answers
Home Builders

Find out how McDonald Jones Homes NSW, Port Macquarie compares to other Home Builders

Know better, choose better.

Compare all
Mandy

MandyMid North Coast, NSW

Outstanding service

published

We are absolutely so fortunate to have Karyn Keefe as our coordinator during our build . She was extremely effiecient met deadlines responded expeditaely with any enquires we had regardless wether they were minor or complicated issues. She was so professional but also very passionate helping us build our dream home. It was the first time we had built and without her fabulous assistance with every matter we wouldn’t have not had such a smooth transition. She was absolutely fanstsic and is an asset to McDonald Jones Homes, thank you Karyn

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateDecember 2018
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes
Lloyd and Maxine

Lloyd and MaxineMid North Coast, NSW

The wait is over and the dream is real

published

The MJH and My Choice team was great from the very beginning to completion. Ricky Perryman - consulting and sales job, Karyn O'Keefe - contract, Joshua Teisen - Site Manager, David Macready - contract admin and Shane Clunes and Dave Malvern the managers. Overall the team performed their roles very well. The overall workmanship was very good and the quality was the same. Some of the appliance orders were delivered incorrect but these were rectified without delay. The house was delivered for the agreed contract price.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2022
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Lloyd and Maxine, congratulations - How exciting! We are so pleased you had such a great experience and the hiccup with the appliances was fixed up so quickly for you! We would love to see photos if you get the chance!

GeraldB

GeraldBMid North Coast, NSW

Another great second build with Mcdonald Jones Homes

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StageMid-Construction
Construction End DateSeptember 2022
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Gerald and Josephine, thank you so much for taking the time to provide us with your detailed feedback about your team and your photos - your home looks awesome - great choices! We hope you will be making many great memories there very soon!

Jenny

JennyMid North Coast, NSW

My New Home

published

Josh has been fantastic keeping me informed through the stages of construction. He was always happy to address any queries that I had in a most professional manner. Extremely happy with final completion.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StagePost-Construction
Construction End DateJune 2022
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Jenny, thank you so much for the feedback about Josh, he was so pleased to read your comments!

Helen

HelenMid North Coast, NSW

Stress Free Build

published
Customer Service
Transparency
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2022
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Helen, thank you for the honest feedback about your experience we really appreciate you taking the time to provide this. We hope you are making great memories in your new home!

Glenda Walker

Glenda WalkerMid North Coast, NSW

Building the dream

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Glenda, thank you so much for providing your honest feedback about Ricky, he was delighted to read your lovely comments! We can't wait to build your dream home!

Home Builders

Find out how McDonald Jones Homes NSW, Port Macquarie compares to other Home Builders

Know better, choose better.

Compare all
Ian

IanMid North Coast, NSW

Good Service

published

Karyn originally from the Port Macquarie office has been good to deal with. She was great help through the pre-construction phase. Throughout this phase any questions or issues we had were always answered or solved to our satisfaction. Karyn is approachable and provided good customer service. I hope the build phase goes just as well.

Customer Service
Transparency
Build StagePre-Construction
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Ian, thank you so much for your feedback about Karyn and your building experience so far, make sure you keep us updated on your progress!

Fantastic Service

published

Karyn at the Port Macquarie office has been fantastic to deal with. She has always been approachable, quick to problem solve and answer questions. I hope the continuation of our build goes as smoothly as these first stages have.

Customer Service
Transparency
Build StagePre-Construction
Construction End DateJanuary 2020
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Kellie, thank you so much for your feedback,, Karyn was so delighted to read your feedback!

Great, low stress built

published

We finalised our build with McDonald Jones in early 2018 and dealt with both the Sydney and Port Macquarie office as we built remotely. I could not fault the Port Macquarie office and found Karyn Keefe our consultant absolutely fantastic. Not only was she knowledgeable, but she was quick to answer any queries, always contacting us to ask if everything was going alright and if we had any questions and made the process so much easier and more enjoyable for us. Even after the build the level of service remained.
I am truly happen with the final product of my build.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2018
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Katie and Scott, thank you so much for your lovely feedback, especially about Karyn, she was delighted to read your feedback! We hope you are making some great memories in your new home!

lindy

lindyMid North Coast, NSW

Bit disappointed

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMay 2022
See all answers
2 comments
McDonald Jones Homes
McDonald J.McDonald Jones Homes
lindy
lindy

Hi, im not sure how to private message you?

Adrian

AdrianMid North Coast, NSW

  • 2 reviews
  • 2 likes

Great experience. Great team at MJH

published

We are now well into construction stage of our modified Lyndhurst Grande. The preconstruction stages were really enjoyable and less stressful than expected, thanks to an awesome team of people like Karyn Keefe, Kimberly Power, Erin Edman & Ryan Walker.
So far we are also really happy with the pace and quality of the construction stages. Brett Cotterell is our construction supervisor for the entire build, and we could not be happier. Brett has kept us informed throughout the process, and we are very confident he, and MJH will deliver us an awesome home in the finish.

Customer Service
Build StageMid-Construction
Construction End DateDecember 2022
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes
Helsey

HelseyMid North Coast, NSW

  • 2 reviews

My new house experience

published

I probably spent more than I originally thought but am happy with my decisions. All staff I have dealt with have been professional and extremely helpful. My project manager Karyn Keefe in Port has been wonderful. Nothing has ever been an issue and all my requests were answered and dealt with quickly

Build StagePre-Construction
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Helsey, thank you for the lovely feedback about the team and Karyn, she is wonderful, such a great asset to the team! We can't wait to see your dream home come to life - don't forget to show us photos! Cheers from the MJH team

Home Builders

Find out how McDonald Jones Homes NSW, Port Macquarie compares to other Home Builders

Know better, choose better.

Compare all
Nardrew

NardrewMid North Coast, NSW

Expectations Exceeded

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
Construction End DateSeptember 2022
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Nardrew, thanks so much for the lovely feedback on your team, they were so excited to read your comments. We can't wait to see your home come to life! Cheers from the MJH team

Anne and Wayne

Anne and WayneMid North Coast, NSW

STUNNING

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2022
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes
Helen P

Helen PMid North Coast, NSW

Wonderful journey

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
See all answers
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes
Zee

ZeePort Macquarie

A few rotten apples...

published
Construction End DateOct 2016
See all McDonald Jones Homes reviews

Questions & Answers

Sorry, there are no questions about McDonald Jones Homes NSW, Port Macquarie but you can read 138 questions about McDonald Jones Homes.

Get an answer from our members and McDonald Jones Homes representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.