McDonald Jones Homes Questions & Answers (page 4 of 7)

i Max,
Thank you for your question and for recognizing our 50 yr steel frame warranty, you can find out more details at: http://www.mcdonaldjoneshomes.com.au/impressive-inside-and-out

As warranty requirements are different between the States, we will need more information to provide you with more accurate information. If you could supply your details and where you are looking to build we can review this and get back to you. Please feel free email these details to [email protected] and we will respond to you with the precise details.

As warranties are Government legislated in the building Industry, they are generally the same across the State’s Building Industry, between the different builders.
Many thanks
.

Good morning Sharon,
We noticed your question and wanted to provide you with more information. The quote you are referring to locks in the price for 18 months (550 days) from the date of deposit, not 2 yrs and 6 months unfortunately if you need to plan around the timing.
If you have unregistered land you need to allow at least a minimum of 3 months (sometimes up to 4 months) to obtain all the necessary approvals for building to commence with Council and the Builder after the date the land is registered.

If you wish to delete the variation to the Tender due to changed circumstances it needs to be completed prior to signing the building contract due to supplier agreements and it cannot be reinstated later in the process.

Please let us know if you have any further questions.
Kind regards

Good morning Jan,
Thank you for your question, McDonald Jones currently has a special rendered Hebel promotion available (in some City areas) which is detailed in the quote documentation. This offer only applies to the main house build. If you are in a regional area due to travel/transport costs pricing on a second dwelling may also increase the cost. Please let us know if you have any further questions. Kind regards

Hi Lola,
Thank you for your question about polished concrete floors, these are not offered by McDonald Jones or by many builders in the Project Home industry (NSW). If you would like further details to understand why this is not offered please feel free to contact us for further explanation at [email protected].
Many thanks

Good morning Sharon,
Thank you for your message, please see below a link to information about completing your own electrical work, a Fact Sheet and Checklist. If you would like further information please contact your local Sales and Design Consultant.

http://www.mcdonaldjoneshomes.com.au/sites/default/files/content/documents/completing-your-own-electrical-installations-fact-sheet-27.05.16.pdf
Kind regards

Good morning Shelly,
It would be best to discuss your particular situation with you directly as there are a number of factors that can affect a build time, such as such as weather and seasons, size of the house, single or double storey, materials to be used and any special finishes such as external claddings, glass splash back, flooring even landscaping etc.
If you could provide your job number and best contact details we can have one of our team discuss it with you further.
Kind regards

Hi Kate, We are concerned you are not happy with your building journey with us and would like to review your project, could you provide your job number via private message so we can investigate for you. Also have you reported the problems you have encountered with light/heating as yet? Many thanks

Hi Fran,
Thank you for your message, we have various homes that may fit your land, it is best to show your local Design and Sales Consultant your land plan so gain the best information on which home would suit your land. Some of the homes that may suit are the Bayview, Highlands, Horizon, Monterey and Parkland depending on where you are building also. Feel free to visit our website also to gain more information at mcdonaldjoneshomes.com.au.
Many thanks

Hi D and K, thank you for your message, we apologise that your expectations have not been met. We'd like to look into your concerns for you. Could you please send through your job number and best contact details to [email protected], along with your message on this forum so we can review your project.
Kind regards

Hi D and K,
Just touching base to confirm if your concerns have been addressed? Many thanks

Hi Surya, thank you for your message, we apologise that your expectations have not been met. We'd like to look into your concerns for you. Could you please send through your job number and best contact details to [email protected], along with your message on this forum so we can review your project.
Kind regards

Hi Kath, thank you for your message, we apologise that your expectations have not been met. We'd like to look into your concerns for you. Could you please send through your job number and best contact details to [email protected], along with your message on this forum so we can review your project. Many thanks

Hi Renee, we apologise that you are unhappy with your McDonald Jones experience. We would like to follow up on your concerns for you. Could you please private message us with your job number and best contact details so we can look into this for you.

Hi Renee, thank you for your response. You can email your details to [email protected], including your job number, your message on this forum and your phone number.

Hi Leonieg1966, thanks for your question! Unfortunately our MyChoice Design Studio does not offer vinyl planks. Your MyChoice Consultant will be more than happy to provide other available options that could be used as an alternative. Please let us know if we can be of any other assistance. Kind regards, the McDonald Jones team.

Hi Cath, thanks for your question! We are sorry but our build area doesn’t extend to Armidale.

Hi David, thank you for dropping by our Product Review page. We are glad to hear you love your new home. The noise you are describing is a very common occurrence in new households as the length of the pipework below the shower waste needs to be a minimum of 600mm. At the bottom of the 600mm pipework is a 90 degree elbow which runs the water to the sewer system whereby the noise is created. We are more than happy to help you address this noise if you'd like to email [email protected] with your job number, your message on this forum and your best contact details.

Hi tdavy, thanks for your question.

Our clients have the option to upgrade to any of the tiles in a McDonald Jones display home, providing that these tiles are not discontinued. We also have hundreds of standard and upgrade tiles that are available for selection and are refreshed in line with trend forecasts every 6 months with inspiration internationally and locally.

In the best interest of all parties, we don’t offer our clients to attend the suppliers showroom as we cannot guarantee stock availability and lead times on all the tiles they have on display.

If you would like further clarity around these answers or have any other questions, one of our MyChoice Designers is more than happy to contact you to discuss. If you'd like to send us your contact name and number, we can arrange this for you.