Absolutely disgusted at the way a sales consultant spoke to me over the phone when asking to compare a price! I have never been spoken to in such a sexist and derogatory way before! Good luck getting customers that way!! WOULD NOT RECOMMEND!

Just had a vehicle serviced at Knox Mitsubishi. They called me during the day to advise that the power steering fluid in the car is very dark and needed replacement at a further cost of $300+. What they couldn't explain to me is how a car with electric power steering (non hydraulic so no fluid..) has power steering fluid nor where I could find the reservoir in the engine bay. If that's not a dirty lying grab for money.. what is??

I recently had a service done at ur centre in Belconnen n I was so amazed by the service provided by Chelsea. Excellent customer service, polite, helpful, patient, friendly and the smile .. you have certainly done a amazing job Chelsea.. I am sure your bosses will appreciate you as part of the team..

I brought a BRAND NEW 2017 Pajero sport about 3 months ago.
When I first picked up the car there was already a stain on the roof lining..
The car went in for its first service for me to get told the car has a blown diff ! Not only that but there was also other things that needed fixing on the car.
I asked for a loan car but they said no they will only give me one when the diff is completely broken and the car was undrivable. Not to mention I have 2 six month old babies! So I’d like to drive a realisable car!!
I now have to wait for approval on a new diff..
Absolutely shocking ! Never buying a car through Mitsubishi again that’s for sure .

Absolutely ridiculous service 2nd and LAST time. Promised me 2 times my tires had been swapped and balanced, I marked them myself and after the service, guess what my marks are still on original places. Complain about issue and no one is capable of sorting anything out. Treated me more like an inconvenience than like a customer. Like they are doing me a favour by taking my money and not delivering anything in return

Told my wife there was something wrong with her car.
Had the car checked by another qualified mechanic. Nothing wrong with it at all.
Confronted service manager.
He states I had fixed the problem myself. Asked to see the principal dealer.
Only thing he said was you court us out no apology no offer in anyway. Never go back.

Service is a joke. They lie and tell they've done something what they haven't. Lost my trust. I would never recommend them.

I took a 11/17 diesel asx for a test drive earlier this month (june) and was quoted a price of $29500 driveaway with 12 months rego and complete with tow bar. Told them I had to get money from my super so did not sign anything on the day. Went back yesterday (21/6/2018) to sign up for the purchase and low and behold the quoted price was a no longer available. I would be very wary of this business especially if you want to have a price honoured.

Picked up our new car last Saturday from Eastside Mitsubishi and couldn't be happier. Our 2 year old car looked great. When Grindon noticed it was low on diesel we drove to the Service Station and he filled it up. Also he found a set of Mitsubishi Mats to go with it and threw them in. We found them professional and honest in their dealings with us and would highly recommend.

Own a 3yo Mitsubishi Triton with 60000km. Car requires a new engine and is under warranty. Have been told it will take 4-6weeks to replace. Mitsubishi Albion Park have been rude and refused to assist us with a courtousy car. Have escalated to Mitsubishi Australia and they won’t return calls or provide a hire car until diagnostic tests are done. Mitsubishi Albion Park are refusing to even look at our car to start these tests as they are too busy. In the mean time we are left without a vehicle with a business to run. Don’t buy a Mitsubishi. Not only are their engines duds, their customer service is disgusting.

After a few months of a recalled replacement of airbags was done, noticed my dashboard was not properly put back properly and SRS light was staying on longer than normal. Went to the Redcliffe dealership to ask about the problem, as I thought they garrantee there work. I was so wrong instead confronted with a very defensive, abusive receptionist who wanted to charge me, TO HAVE A DIAGNOSIS. Also contacted head office who told me that they do not have any responsibility of dealers. WILL NEVER ACT ON A RECALL AGAIN NOR WOULD I EVER BUY A MITSUBISHI because of workmanship shoddy and sloppy with not garrantee's and THE AGGRESSIVE ABUSE BEHAVIOUR by reception and not able to contact manager as all phone calls goes through reception.

Had my brand new pajero in for its first service, when I got it back they had scratched it but I didn't notice until I got it home. Not taking it there again.

Purchased 2016 outlander, found out later vehicle had been repaired. Complained & dealer said it was "cosmetic", quoted 3k to repair.

Dealer based in nunawading.