Had my Arlo system 6ish months and been good, however, had issues with the redemption that was offered upon purchase and it took 6 months to get this sorted. Also, I had issues with cloud storage and support did fix it but again very slow going and very hard to deal with the support that was offered.
As a professional tech I deal with organizations all the time and this is by far the worst I have had to date.

BUYER BEWARE. STAY AWAY. WOULDNT RECOMMEND AGAIN

We bought 2 Arlo video cameras for our security around our property, they are incredible picking up people delivering parcels, we can also ask questions and see everyone standing at front door

Bought 4 camera system + 1 extra in Mid 2018. 2 solar panels. Since then 1 has died. 1 Battery has died. 2 cameras will not record movement only operate manually. 1 solar panel has died. Warranty is 12 months. Extraordinary failure rate across the board.

Camera has great resolution and you can zoom in. I bought the solar panel for one of the cameras, but it barely makes a difference, as I've had to charge the battery more on the solar panel letterbox camera than the front door cam.
I would not recommend this product, you don't really get what you pay for.

I'm pretty disappointed with this product. Cost was over $1000 and i expected something great. Picture not that great. Cameras constantly pic up motion that doesn't exist. Battery runs out very fast. I need to recharge twice a week despite advertised 365 day battery life. 24/7 cloud monitoring only available if plugged in to ac power which defeats the purpose of a wireless product. Why not spend half the money on a wired setup. Everything is an online subscription upgrade. Pay more money monthly etc. Huge buyers remorse here.

You would think that a large company would be able to provide working software for a supposed security system, however like so many others I have been left with an expensive toy that is totally unreliable and disappointing. When new firmware is released to fix major problems it simply creates another issue. Anybody thinking about buying Arlo should do their research and see just how bad this company is!

Ive owned the system for 4 years. Every six months Arlo engineers break the software. Last year it rendered battery life useless, now geofencing is broken. Arlos QA and software dev is atrocious. They take nor responsibility for their short comings, in effect, their customers are treated like they are beta testers for useless software and have a system that is rendered useless as a security system. Do NOT buy into this mess.

The hardware side of the Arlo Pro 2 is great. the picture quality and sound is more than I expected BUT if you are going to look at buying this, I would not recommend this at all. The support from Arlo is non-existant and one of the main features I purchased this for was geofencing but this does not work at all.... BUYER BEWARE!.....

Nightmare of a system, absolutely not what you expect from a trusted brand like Netgear. The cameras basically stop detecting 'motion'. We took the trouble to hardwire them all in, the batteries just don't last very long, but every few months a camera will stop detecting motion and nothing works so it needs replacing.

Video is fine in the daytime, the night vision is really low quality (you couldn't even read a numberplate 3m away with it.

All in all, this was a dud buy, please don't make the same mistake we did and look elsewhere.

I bought this based on some online reviews and found that this camera not at all good for a professional level monitoring. Mainly because of its funny fixtures and can easily demount or steal cameras. It may be good for indoor or hidden areas, I think

It detects motion and recording footage and a 7 days cloud storage free. The mount is on the back and by default, just a magnetic mounting is available. Anyone can easily steal that, if you placed outside. Even if you purchased a fixed-screw mount, it is also not very strong.

Another thing is charging, you have to demount and charge manually in every 3-5 months time

The geofencing is very hit and miss. Works 50% of time. The doorbell hasn't worked since the app update and Arlo have no intention of fixing the issue. The system is very fickle and you find yourself spending a lot of time trying to get it right.

We had the first wireless Arlo system and have now upgraded to the Arlo Pro 2. It's good in that we can still use the old cameras (well a few) and after seeing the new camera performance there is a noticeable difference between the two. Having the sound and talk back function is brilliant. The new cameras also have a wider view. They seem to pick up movement quicker than the old ones but sometimes still lag in starting to record. They suit us and I'm not sure if a wired system would be any better after talking to some friends.

Forget all the trouble I had with the actual system (schedules dropping out, disarming, battery life etc) after throwing the towel in and getting a refund, I tried to delete my account which holds personal information but the support is virtually non existent and account still active after requesting closure. don't bother asking for a transcript on the chat support, I don't think they even know what that is....poor experience not touching a Netgear product ever again,

It often misses activity completely! Can’t rely on it at all. It needs recharging every few weeks and I live at the end of a dead end road! The time delay can sometimes take ages to view. Not worth the money!

Excellent system. Easy to set up. We brought it to install in our home as we don’t live there all the time so love the ease of the app being able to keep an eye on it. Great battery life. We got 6 months between charges. Great resolution too. Recommend to anyone.