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- Verified customer
Building a House with New Home Shop
New Home Shop made the building of our house in Rockbank incredibly seamless. Their level of personalized assistance throughout the project was second to none. Every stage of the project was managed in a professional manner and on time. I have no hesitation in recommending New Home Shop to build your home.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
NicholasSouthwest, VIC
- Verified customer
My New Home Shop experience
New Home Shop gave me the ability to break into the housing market when I never thought it was possible.
From the initial consultation all the way through the construction and up until the completion of the property, the NHS team provided outstanding service.
Highly recommend NHS to all potential home owners/investors.
Through their guidance I was able to achieve my desired outcome.
1 comment
New Home S.New Home Shop
Hi Nicholas,
Thank you for your lovely review. We are so proud to participate in your growth as a property investor. Thank you for choosing NHS and our best wishes for the future.... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Perfect home built!
Our first time building and everything was prefect. The sales team were amazing and supportive. The builders have done a quality job. Everything went smooth with no complications and turned out exactly as expected. The regularly updates and pictures by the construction admin team was a added bonus. Special thanks to our site supervisor who took the extra effort to ensure we were happy with even the littlest things and made the Process so smooth and stress free for us.
1 comment
New Home S.New Home Shop
Hi Sazaks,
Thank you for sharing your experience with us. We are pleased to know you have had such a smooth journey throughout the process of building your first home. We wish you many happy memories.... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how New Home Shop compares to other Home Builders
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TomekGreater Melbourne (Metropolitan), VIC
- 2 reviews
- Verified customer
Incredible exprience so far. Don't risk going without anyone else.
I have just started my build with NHS and the slab has been poured.
==SALES==
The sales staff (Karan and Flor) were super patient and helpful during planning of my custom build and deserve a separate 5-star review on their own. I had a lot of questions, requests and revisions throughout the whole proccess and ended up being a very difficult customer but they never waivered from their exellent service.
==CONSTRUCTION==
Just started building and the slab has been poured. I got Darbecca to be my private inspector as I heard they are very pedant...Read more
1 comment
New Home S.New Home Shop
Hi Tomek,
Thank you for sharing your experience with us. We are pleased to hear how happy you are with our sales and construction team. We are sure the rest of your journey will be a great one, as we... Read more
pride ourselves to deliver quality homes and excellent customer service to all our clients.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
A perfect Home
We engaged NHS to build an Investment property in Melton West. We are absolutely thrilled with the final result. The home was built within reasonable time frame. the home is fitted with quality appliances. Everything went very smoothly right from the sales and planning stage to construction process. We were initially greeted by Karan Raichura (Sales Consultant) and then introduced to Leah (Color consultant), Valissa Stewart (Adminin Guru) and Dave (building supervisor). You guys are a fantastic bunch of people! If we are building another house, I know my builder (its NHS again!). Thank you all.
1 comment
New Home S.New Home Shop
Hi Chirag,
We are so pleased to hear about your experience with New Home Shop. We are delighted to hear how smoothly the building process went for you. Thank you for your kind words towards our team members.... Read more
We look forward to building with you again. Kind regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
Great job by New Home Shop
We built our first home with NHS and we couldn't have been more happier. NHS team is very friendly, helpful and knowledgeable. Special mention on Karan who was super helpful right from designing the custom floor plan to meet our needs, all the way till hand over. Valissa was fantastic with communication, always responding so timely and it has been a pleasure working with her. Site supervisors Joe, David and Nick were good with their work and clarified any questions we had. Doug stepped in and helped us whenever it was needed. Any issues we had were rectified almost immediately with the same friendly approach. It's been a great experience and we will definitely recommend NHS to friends and family.
1 comment
New Home S.New Home Shop
Hi Lalitha,
Thank you for taking the time to review your experience with New Home Shop. We love working with custom homes and seeing our clients pleased with the final results. We wish you many happy... Read more
memories in your new home and thank you for your recommendation.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
No regrets at all
NHS Review:
No regrets at all!
We chose NHS to build our first home and no regrets at all! Excellent customer service from the beginning until the end, great communication, quick response, fornightly updates, great team, friendly staff, and highly recommended!
Special thanks to Flor who has helped us a lot throughout the journey and very caring as well :) We are very happy and would build again with NHS..
1 comment
New Home S.New Home Shop
Hi Martin,
Thank you for recommending our team at New Home Shop. We appreciate and value your kind feedback to our staff. We pride ourselves to deliver great assistance throughout your entire buildi... Read more
ng journey. Congratulations on your new home and we wish you many happy memories.Similar opinion? Write a review on ieatwords.com.au!
ArchanaGreater Melbourne (Metropolitan), VIC
- Verified customer
Great Customer Service
When we first decided to build a house, we got in touch with Ujjval Shukal from New Home Shop. We were not sure of anything but he guided us really well and made us aware of everything involved. Gave insight and proper quote. Highly recommend Ujjwal Shukal and New Home Shop.
1 comment
New Home S.New Home Shop
Hi Archana,
Thank you for taking the time to write about your experience with us. ... Read more
We are delighted to hear how smoothly the building process went and your kind words towards our team member. Thank you for your recommendation. Kind regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Great job by New Home Shop
Having a 8.5 frontage land made it difficult for me to find a reliable builder who would perform a quality job.
After careful research I encountered in New Home Shop and the house has been completed now. I am happy with the final result. I would like to thank Nick Kotevski for his job and help during the building process, really amazed by his professionalism. A big thank you goes to Adam De Pasquale for the support!
1 comment
New Home S.New Home Shop
Hi Leon,
Thank you for your review. We are very pleased to hear that you received support throughout your whole building journey. We hope to work with you again in the future.... Read more
Kind regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
Find out how New Home Shop compares to other Home Builders
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SueGreater Melbourne (Outer), VIC
- 15 reviews
- 1 like
- Verified customer
Quality build, timely handover and excellent team, what more can one ask for a first home build!
We looked up for Melbourne west home builders and choose NHS based on reviews. There was no referral behind our choice, hence were skeptical in the beginning. We worked closely with Flor & Karan who eased our angst with floor plan, appliances, standard inclusions, and upgrades. Working with Valissa was a pleasure, she posted us with the latest status, what next & how next. NHS is a great team to work with from sales team, color selection, construction supervisor (Nick), admin (Valissa), finance.
Special thanks to Flor Aguilar & Karan, she stood by us from choosing plans to completion and the new house celebration.
1 comment
New Home S.New Home Shop
Hi Sue,
Thank you for your lovely review. We appreciate your time to reflect on your experience with us. Congratulations on your new home.... Read more
Kind regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
Harpreet S.Greater Melbourne (Metropolitan), VIC
- Verified customer
They built our dream house!!
Our building supervisor was David Wawrowski and couldn't ask for a better building supervisor! He ensured all the things were well taken care of. He even put a down light in WIP in good faith for us as we forgot (it's our first house so don't judge :P). Catering to our custom requirements NHS Home build gave us the peace of mind a first home buyer needs. Valissa ensured we were informed during all the stages of construction and when other trades were booked in. After our handover NHS team ensured we had a smooth transition and any issues occurring were handled quickly!
1 comment
New Home S.New Home Shop
Hi Harpreet,
Thank you for taking the time to write about your experience with New Home Shop. We are delighted to hear our team has been very helpful and ensured your building process ran smoothly. ... Read more
We wish you many happy memories within your dream home.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
A happy customer here!
Got the possession of the our new home earlier this afternoon and couldn’t wait to write about our journey with NHS.
It is our first ever home in Australia. Since we are relatively new here (so to speak), at first we were really skeptical about building. So many choices of builders and having zero knowledge of building probably didn’t help either. A few bad experiences with some of the volume builders initially made us rethink whether building was the right way to go.
A friend of ours recommended NHS home build. We booked an intital consultat...Read more
ion and within half and hour with the sales reps, we were sold. These folks at NHS are really professional and know how to take care of their customers. I mean everybody, Ben and Karan in sales, Valissa and Sarina in the admin, Moreen in the color selection, big boss Doug and Nick as our site supervisor. Nick has been great, we found him easy to talk to and he always explained things clearly during each site visit. Building a new home is a challange for sure, during the build there were few things we weren’t happy about. Nick was always on top of things and made sure we weren’t left unhappy. In one instance, Doug (director) took it upon himself, sat down with us face to face, listened to us patiently and resolved our issue. How often does that happen! There were no hidden costs and no nasty surprises. The sales reps were really knowledgable and told us the build cost upfront. More so they quoted us a fixed price for a 25sq house and gave us complete freedom to design the internals as we see fit. We literally didn’t pay a single cent over the initial quote, which is really remarkable. They have pretty excellent colour/material choices in their standard range alone. You probably wouldn’t have to upgrade much unless you want to go super fancy. Building work is of top quality. We are really excited and happy to be living in a home that we can call our own. Thank you NHS for making it possible!1 comment
New Home S.New Home Shop
Hi Uffan,
Thank you for taking the time to share your lovely review with us. We are extremely please to hear about your overall satisfaction with our teams performance towards completing your first ... Read more
home. We pride ourselves in providing great service and workmanship to all clients.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Amazing building experience with New Home Shop
As this was our final payment, I just wanted to take this opportunity to thank you for your efficiency in sending through our receipts etc.
Everybody at NHS have made our build completely stress free and both Jackie and I cannot thank everyone enough for the great job from start to finish.
Kind regards,
Dallas Saxby
1 comment
New Home S.New Home Shop
Hi Dallas,
Thank you for your review. We are very happy to hear that your building journey with us has been stress free. We pride ourselves to continue maintaining this reputation throughout all building journeys. ... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
ConnieGreater Melbourne (Inner), VIC
- Verified customer
Thank you NHS
We are very happy with the design we chose the living areas and bedrooms are very spacious.
NHS staff were very helpful and responded quickly with any concerns we had.
1 comment
New Home S.New Home Shop
Hi Connie,
Thank you for you review. We are glad to know that you are happy with your new home. We wish you many happy memories. ... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
NHS FIRST HOME
I went with NHS for my first home build. Great communication always responding with in a few hours or at latest next day, and during the build there was fortnightly updates which was great to keep you in the loop. I dealt with Doug most of my build and he made my experience very pleasant, my house wasn't just another project he actually cares about his clients as a individual unlike other companies, and he defiantly went above and beyond to help with any concerns i had. Pricing was great and in my range, their builders range was fantastic which...Read more
means i didn't need to spend extra money to get nicer materials. Any issues i had where rectified almost immediately. Its been over a year in my new home and still loving it, and the staff members are still as friendly as they where during the build.1 comment
New Home S.New Home Shop
Hi Mel,
Thank you for sharing your experience with us. We are pleased to know you have had an amazing journey with our team throughout the process of your first home. We hope to work with you again in the future! ... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how New Home Shop compares to other Home Builders
Know better, choose better.
Tanya CGreater Melbourne (Outer), VIC
- Verified customer
Great customer service!!
I have now been in my home for a year and can not say a bad word about this company, I would happily recommend to family and friends.
Karan in sales was very helpful and helped me pick the best house and land to suit my needs and most importantly budget, no hidden costs either. He wasn't like most sales people that disappear once you sign the contract.
Valissa in the office never disappointed I would aways receive an email back within a day and on some occasions a call within an hour of her getting into the office. Loved the fortnightly updates...Read more
1 comment
New Home S.New Home Shop
Hi Tanya,
We are so pleased to hear about your experience building with us. Thank you for the wonderful review, we really appreciate you for recommending us to your friends and family. Our team enjoy... Read more
ed assisting throughout the whole process, as it is our aim to keep all our clients happy and informed. We would love to build for you again.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Sonia
- 2 reviews
Very impressive
Great communication throughout the process
Very good customer service
Highly recommend
Good quality
Great team
Loved the fortnightly updates to keep me updated on my build process
Very happy and would build again with NHS
Sonia :)
1 comment
New Home S.New Home Shop
Hi Sonia,
Thank you for taking the time to share this review with us. We are happy to hear that you have had a great experience with our team throughout the building process and we wish you all the best with your new home. ... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
2nd home with NHS and VERY HAPPY!
We have recently moved into our new home. This is the 2nd home we have built through New Home Shop and we couldn't be happier with the quality of workmanship and great customer service. We received weekly progress updates and everything went as planned! We would highly recommend anyone who is looking to build to visit the team at NHS. Thank you for looking after us once again!
1 comment
New Home S.New Home Shop
Hi Lilian,
Thank you for your review. We are pleased to know our team have provided you and your family with great service and workmanship. We pride ourselves in keeping all our clients updated on t... Read more
he regular progressions of their homes. We look forward to working with you again.Similar opinion? Write a review on ieatwords.com.au!
Good Building companyNHS
Very happy with all aspects of the build. Project manager was easy to get along with as I did the electrical work. Adequate time was given to me to complete all stages of this as I work and live in another town. Very impressive and highly recommend.
1 comment
New Home S.New Home Shop
Hi Pradeep,
Thank you for your review. We are extremely pleased to hear you were able to communicate with the project manager without any complications. We appreciate your recommendation and wish you all the best with your new home. ... Read more
Kind Regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
AnitaGreater Melbourne (Metropolitan), VIC
- 2 reviews
Happy Clients :)
We got our house handed over to us last week and I would like to mention we have had a lovely experience building with NHS. The whole building process was smooth and professionally handled. The Site Supervisor (David)and the office-based Building Support team (Sarina, Pauline), administration (Valissa )and customer service liaison (Moreen) were wonderful and very pleasant to deal with. A special mention to our sales person, Sachin for helping us to start on a long journey and we couldn’t be happier with his efforts and support .The Site Superv...Read more
isor provided excellent professional services throughout the building process, he was always happy to answer any questions/requests and we are very happy with the final outcome. The quality of the house is commendable and We will definitely be happy to have him again as our building supervisor if we have another opportunity to build with NHS in the future. I would recommend NHS without hesitation to anyone looking to build their Dream Home. Thank you so much NHS.1 comment
New Home S.New Home Shop
Hi Anita,
Thank you for taking the time to write about your experience with New Home Shop. ... Read more
We are delighted to hear how smooth the build went and your kind words towards our team, who enjoyed assisting you throughout the entire journey. We wish you all the best in your new home and will happily work with you again. Kind regards, New Home Shop ManagementSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Kelly Gasked
I'm looking at buying my first house, between me and partner we have roughly 8,000 saved, How much more do I need to save?
1 answer
New Home S.New Home Shop
Hi Kelly,
To build through New Home Shop, you are in a position to proceed with a house contract with your current deposit. Being a small organisation, we have a number of clients on a payment plan to help them save for their 5% deposit for the construction of their new home.
If you are also looking to purchase land, the developer/land owner will most likely need either a 5% or 10% deposit of the value of the land. We are happy to discuss further, feel free to call us on 03 8390 0322 or email [email protected] - otherwise you can pop into our office in Caroline Springs.
Thank you,
New Home Shop Management
Ashok Jasked
Hi there!
We are a semi-retired couple both working part time.
At present we are renting a 2-bedroom property at a very high rent and curious about the possibility of owning our own home again!
Do you do 3-bedroom houses as well?
Are you able to give us an idea of what kind of price we are looking at for a new build and also the initial deposit to be paid as well as the terms of repayment?
Many thanks!
1 answer
New Home S.New Home Shop
Hi Ashok,
Thank you for your enquiry. We would love to help you own a home again. We definitely do have 3 bedroom homes.
If you would please email your contact details (mobile/email address) to [email protected] or call our office 8390 0322 and mention your product review enquiry, and I will get one of our consultants to get in touch with you as soon as possible.
Thank you,
New Home Shop Management.
Roseasked
Hi I am looking to build a new home in the Mickleham area, Currently still doing some research on house and land packages. I came across your company by chance. I am interested in the Murray 27 but require a garage extension and some changes to the internal plan. Do you build in this area? I understand I will need a wider frontage on the block.
Thank you.
Rose
1 answer
New Home S.New Home Shop
Hi Rose,
Thank you for your enquiry. We would love to help you with your new home.
If you would please email your contact details (mobile/email address) to [email protected] or call our office 8390 0322 and mention your product review enquiry, and I will get one of our consultants to get in touch with you as soon as possible.
Thank you,
New Home Shop Management.
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New Home S.New Home Shop
Hi Peter,
Thank you for your lovely review. We are delighted to hear about your experience with NHS! Congratulations on your new home and thank you for recommending us. ... Read more
Kind Regards, New Home Shop Management