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Reviews

(132)
(6)
(0)
(1)
(3)
  • Product Quality
    4.6 (57)
  • Return Claim MadeYes (17) · No (57)
  • Warranty Claim MadeYes (20) · No (50)
  • Product Appearance As advertised (84%) · Not as advertised (16%)
  • Shipping
    4.4 (8)

Reviewer Photos & Videos

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A1ura

A1uraIllawarra, NSW

Frank Martelli

published

I booked in with nick scali I sent a photo and they got back to me with a time of service then frank cane and fixed it and it looks back as new thank you



Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
See all answers

Ashweta Shrestha

Ashweta ShresthaSydney, NSW

Repair of damaged Nick Scali furniture

published

-asked for a repair for damaged Nick Scali buffet table. the technician Frank Martelli was very efficient. He came on time and managed to do the job thoroughly. So, satisfied with the outcome.

Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
See all answers

Frank Martelli

published

Frank came to my house to service my lounge Frank was very professional and made some adjustments to alignment and a few other things thanks frank and nick Scali also



Frank Martelli

published

Frank was quick explaining the problem
Very polite great service
Very happy as ate here he knew the problem straight away
Suggested how to solve it in future
Very impressed with his service


Frank martelli

published

Frank was fantastic on time and did a great job repairing my lounge thank you frank and thank you nick scali for the service today. Thank you thank you again


Jayson D

Jayson DSydney, NSW

Repair of table top by Frank Martelli

published

Frank Martelli from Nick Scali came to repair a chip in my dining table. His work was exceptional! Fantastic service! Woukd definitely buy from Nick Scali again based on this service !


Karen

Karen

  • 2 reviews

Frank Martelli

published

Frank was quick, helpful changed tge motor. I am a happy customer. Frank explained the issue arrived early, rang as he arrived. I cant say enough about this prompt reliable service. Cheers Karen


Nathalie

NathalieSydney, NSW

Perfect personality and great work on fixing the dinning chairs

published

Frank Martelli was great, he had great customer service demeanour and was friendly, he fixed 3 of our dinning chairs with no issues. His timing was great and I would definitely love Nickscali to send him over in future... 5 Star well deserved

Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
See all answers
Rick

RickSydney, NSW

  • 2 reviews
  • 1 like

Frank Martelli

published

We had a small chip on a coffee table we purchased and the service technician that arrived to our place after notifying us of his arrival with ample notice was extremely professional clean and rectified the issue in a timely and excellent Manner.

Return Claim MadeNo
Warranty Claim MadeNo

Frank

published

Frank arrived on time was really helpful
Fixed my tv cabinet and couch.
Really fast and knows what his doing.
Highly recommend and very friendly.
Explains everything that is happening and what you need to know about your products.


Frank Martelli

published

Good service
Came on time very Nice and convenient
Really friendly and did the job in no time
Im
really happy with the service at nick scally always the best


Frank Martelli

published

Arrived on time, came and did what he was suppose to do, explained it very well, was very polite and did a great all round job thank you very much

Product Quality

Frank MartelliFra

published

Frank arrived on time . He was very helpfully and polite. He cleaned up showed me and explained what he had done . Thank you very much for sending Frank to do this job.


Perfect service

published

We needed a technician to come look at our new lounge Frank Martelli was our service technician he was amazing took him no time at all to fix a minor problem and was highly impressed with his service. Thank you Toni

Frank Martelli

published

Service call for my recliner - just needed an electronic tweak.
Was done in 5 minutes. Frank called before arriving, got to my place when he said he would - great communication by store and Frank.
From the initial email to Frank arriving was thorough, fuss free and very professional.

Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
See all answers
Jo Wilson

Jo WilsonSouth-Eastern Region, NSW

Frank Martelli

published

Very satisfied with all products and prompt service re torn covers. The technician was very good and gave us plenty of notice of his arrival. Work was done quickly and efficiently. Thanks

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

notahappycustomer

notahappycustomerIllawarra, NSW

  • 2 reviews

Frank martelli

published

Rang prior to coming good job, polite and friendly, it's was only a small job but but he didn't make it seem silly,I'm very happy with after sale service thanks

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

Karen Toohey

Karen TooheySydney, NSW

  • 2 reviews

Frank Martelli

published

Frank gave us a call to say he was 30 mins away. Arrived on time. Was very polite professional and friendly. We have a scratch on our beautiful new marble table and Frank stayed working on repairing it till it was like new. We would highly recommend Frank for all service with Nick Scali.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Frank Martelli

published

Frank came to my place and fixed my Lounge head rest and I am happy with his technical and professional services and will recommend Nick Scali to my all friends


Frank

published

Frank was helpfull in assisting with repairs of the Etu and coffee table. I appreciate his service and hope I can use services in the near future. Thank you much appreciated.

Product Quality

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