Erin nash .went out of her way, to make our holiday the best, my wife is disabled, erin arranged wheelchair transport in hongkong, Singapore and suitable accommodation on the cruise. my wife passed away suddenly and needed to go to hospital in Adelaide, did not finish cruise, erin still assisting with insurance claim for air fares.

We have recently returned from a trip to Europe including an APT River Cruise from Budapest to Amsterdam. We could not have been more impressed with the service provided by Belinda at Phil Hoffmann Travel of Glenelg. She helped us choose the River Cruise with many helpful suggestions, booking of the cruise and extra accommodation as well. Nothing was too much trouble for her even when we had to change time and place of leaving Europe, she handled the changes seamlessly. We felt very pampered with airport transfers, extra copies of itinerary for family and friends and luxurious hotel accommodation right where we needed to be. Thank you Belinda

We booked our flights, accomodation in Singapore and a Celebrity Cruise leaving from Venice with PHT and all our bookings were well executed and there was no problems experienced during our vacation with any of these bookings .
Thansk for your assistance PHT.

My husband and I booked a long awaited 10 week holiday to Europe with Cheryl at Phil Hoffman Travel and I must say I was very impressed. We started in Greece then made our way through Italy, Croatia, Hungary to Budapest river cruise and finally to Paris. Cheryl arranged all transfers and hotels and all went according to plan. No hiccups. All accommodation was amazing, close to everything. Very well chosen, thank you Cheryl.

We booked our holiday through Mark Nicolson of Phil Hoffman Travel Gawler.
I was bit of a painful customer and changed the itinerary a few times which Mark was able to accommodate with a smile.
Our trip was to Vietnam and Singapore.
We wanted a hassle free holiday with everything pre-organised before we left. Mark nailed it.
Our trip went off without a hitch.
Every little detail right through to our flights was perfect.
Especially little things like our transfers to and from the airport. I felt like a king, with silver service, all the way, which was a real surprise.
Thanks Mark and the Phil Hoffman team for making our holiday memorable

Thank you sincerely to Mark and his team in Gawler. My parents recently travelled to Europe for the first time and managed to become quite disorientated (lost!!). A very long story but the most important part of the story other than my parents having an amazing holiday was the level of care provided by Mark and his team, backed up by the after hours consultant. Mark liaised with the tour guide to ensure my parents needs were met so that they could feel comfortable and enjoy their trip. This attention gave me great peace of mind and well exceeded my expectations.
I would certainly recommend Mark his team for taking care of your family members.

Thank you to Belinda from Phil Hoffman Travel. You are just the best travel agent I have ever come across. Your professionalism, positivity, suggestions, focus and your interest in my trip was just amazing. You organised and planned my trip of a lifetime and it was just that. From Florence, to Cinque Terra, then the Greek Islands, Sicily then to Tuscany it was all amazing. Encouraging me to do a tour of the Greek Islands was a great suggestion and I have some lifelong new friends from that wonderful tour. I cannot thank you enough you were and have been fantastic. Regards Tracey Harris Executive Director Amovita International

My partner and I booked a 3 week holiday through Europe through the Phil Hoffman store in Glenelg.
We felt very well looked after and having a travel agent take care of the holiday left us free to enjoy our holiday and not worry about organising things on the run.
We wil continue to use PHT and recommend them to all looking for a travel agent

We booked a 3.5 week holiday to Europe with Belinda and couldn't be happier with the service. She was more than happy to answer any questions we had and made the whole experience very stress free. Even when we contacted PHT while Belinda was away, we were well looked after by other staff members. On the trip, our flights, train bookings and accommodation were all perfect.
We definitely wouldn't hesitate to use PHT in the future!

Thank you Phil Hoffmann Travel Glenelg, especially the Beautiful Belinda, for helping us plan yet another wonderful holiday.
Beilinda is very knowledgeable and meticulous in planning a holiday tailored for us and our needs. We love the warm, friendly and professional approach by all at Glenelg.
PHT Customer Service is second to none.
It is always a pleasure to visit PHT Glenelg for their warm, friendly and professional service.
Jan and Gary.

After trying with numerous agencies who didnt want to know me. Staff at Semaphore gave me exactly the Kenya I wanted. They worked with what I had planned. Will go back for next trip.

Flight seating and scheduling of transfers not checked by consultant as a couple did not sit together transfer in melb 1hour 20 min from land to depart from international to domestic re sponce from pht we are not in control of flights had to run jump que sworn at to get to flight l paid money to pht so it is there responsibility dont rely on them to get it right they dont care

Booked a 3 week trip to Europe for $15,000 through PHT at Modbury. Mostly we were well advised by PHT but there was one hotel [Mecure City Centre Budapest] that was flabbergastingly dirty and uncomfortable for which we paid $204/night for 3 nights. The photos shown to us by PHT from the hotel's web site bore no resemblance to reality. Felt let down that PHT would send us to such a place and take little responsibility on our return. We did get a 30% refund from the hotel, but feel more could have been done by PHT. From this experience feel it is no riskier to buy accommodation direct from the internet rather than going through a travel agent.

I am 26 and absolutely love PHT! The staff are always lovely and friendly and know so much about each destination. And if one staff member does not know, someone else definitely will. I book all my travel with them now, after having so much trouble with Flight Centre and Student Flights in the past.

Also helps that they are local to SA, and not some money hungry nation wide business!

Went ones and got a scrippled note of a quote by a Staff member Paula at T.T.P. Wrote an e mail asking for another quote of a slightly different journey in print. Never got an answer. Would not recommend. Best book research and book your own. At least you know you get some results rather than a non service.