Reviewer Photos & Videos
Great value -- wonderful service
Many thanks to Tash at the Fyshwick store. Found the perfect sofa and more than perfect service. Highly recommend a visit if you're in the market for a well-made stylish sofa at good value.
1 comment
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Very helpful
I went into the store several times before making a choice. Each time the staff were friendly helpful and informative without doing a hard sell.
Tash was particularly helpful. Can’t wait to take delivery of a beautiful leather swivel chair!
1 comment
Plush Sofas A.Plush Furniture
Thank you for sharing! We are pleased hearing of Natasha's assistance and will be sure to pass your kind words on.
Warm regards,
Plush Think Sofas
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sue hallCanberra 2600, ACT
Amazing Service
The moment we walked into the store I was greeted by a young man with the most impeccable manners. Found the lounge we wanted and then we met Tash we were blown away by her, she was so helpful went above and and beyond. Great work guys Fantastic Customer Service.
1 comment
Plush Sofas A.Plush Furniture
Hi Sue,
Thank you for the feedback - hope you adore your stunning new Plush Sofa! We will be sure to pass on your kind words. ... Read more
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Stuart and EmmaSouth-Eastern Region, NSW
- ACT, Fyshwick
- Verified customer
Excellent service and we never felt pressured to buy
I'm a wheelchair user and needed time to try out various recliners to find out what was comfortable for me not just the moment I sat on them but ten minutes later as well because I have a bad back and OA in my hips. Pain can take time to creep up on me.
Josie helped us out and was amazingly patient as we tried and tried almost all reclining sofas until we thought we had found one that worked for us. We didn't want to make a decision immediately. We needed to go home and work out what combination of seats would work in our sitting room. Josie...Read more
was fine with that, writing out estimates for several combinations so we knew how much we'd be spending and the following day completely understood when we wanted to just sit for more than a few minutes on the sofa to be completely sure it was comfortable for both of us. In the end, we actually purchased the same sofa but in a totally different combination. Again, Josie was brilliant in helping us out. The delivery guys were excellent and arrived in their allotted time, didn't complain with us living rurally or up a dirt road. They even took away all of the plastic that the sofas and chair were wrapped in. Now to the electric reclining sofas. They are great. They are just as comfortable as hoped for, and the combination is exactly what we were after. I hadn't realised when we bought them, but they even include USB3 (fast charging) charging for each seat which is great. The power cables for the sofas are also extra long which helps us out considerably. We had an excellent service start to finish, thank you.1 comment
Plush Sofas A.Plush Furniture
Hi Stuart & Emma,
Welcome to the Plush Family! ... Read more
You have truly made our day with your glowing review of your overall Plush experience. It is wonderful hearing that Josephine was more than happy helping find the perfect recliners for you both. We understand the perfect recliner is important and are glad you can now enjoy. We will be sure to pass your feedback on to the Fyshwick and Delivery Teams. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
MattFCanberra Central 2602, ACT
- 2 reviews
- ACT, Fyshwick
- Verified customer
Fantastic service and product
Service was great, Tash was very helpful and friendly, and they had the only sofa in all of the ACT that suited our space. It took a few months from order to delivery but it was worth the wait. It is super comfy and the quality looks and feels excellent.
1 comment
Plush Sofas A.Plush Furniture
Hi Matt,
Glad to hear that you are loving your new sofa! The perfect fit takes time to be hand-crafted but in the end is well worth the wait. We really appreciate your feedback and look forward to sharing with Gaby and the team. ... Read more
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Great service
We ordered a lounge today from Plush at Fyshwick. We had undertaken some research on line before we arrived. However, all of our questions were answered by Amber and she helped us to decide on a lounge, our fabric and the configuration. Amber is clearly very experienced and she quickly determined our needs and helped us to make decisions with helpful and directed information. She is one of the best retail assistants I have ever met. It was really nice that she said that she enjoyed helping us decide what she wanted. A very genuine and helpful person.
2 comments
*what we wanted
Plush Sofas A.Plush Furniture
Hi Wayne,
Thank you for sharing your wonderful experience with us. It is a pleasure to hear that Amber from our Plush Fyshwick Showroom was more than happy finding a sofa that met all your needs. Looking forward to your next visit!... Read more
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KarenCanberra Central 2601, ACT
Great service
We received excellent customer service from Tash. I would recommend contacting Tash if you’re looking to purchase a new lounge. Tash is approachable, knowledgeable and very friendly. We are very happy with the lounge purchased.
1 comment
Plush Sofas A.Plush Furniture
Hi Karen,
It is great hearing of Tash's excellent customer service upon your Fyshwick Showroom visit. We will be sure to pass your appreciation on to her and the team. Thank you for your recommendation!... Read more
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Very Helpful and Friendly
During our visit to the Fyshwick store today Chris was extremely knowledgeable, helpful and made our experience very pleasant. He was able to help us with all our questions and made our decision to purchase a new sofa from Plush and easy one. His effort to keep our kids entertained really helped too!
1 comment
Plush Sofas A.Plush Furniture
Hi Scott,
Wonderful to hear it was a family outing at our Plush Fyshwick Showroom. We understand it can be a stressful experience so are glad to hear Chris was a hit with the whole family. ... Read more
We hope your movie nights are even more magical on your new sofa. Enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Chris H.Amaroo 2914, ACT
Excellent, knowledgeable service
Store is large and well set out for viewing and testing the wide range of sofas on offer. We were greeted on arrival and had ready access to help when needed. Amber and Josie were very helpful and explained the options and features of our preferred choices and the mechanics of the ordering and delivery process. We were delighted to be able to match a sofa bought many years ago, and also to find new options.
1 comment
Plush Sofas A.Plush Furniture
Hi Chris,
Thank you for your feedback! We are glad you found the perfect sofa to match your current furniture and hope you enjoy. We will be sure to pass your feedback on to Amber, Josie and the Fyshwick Team.... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
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SusanSouth-Eastern Region, NSW
Love our new lounge!
Great experience at Plush in Fyshwick (aside from our kids being menaces!). Amber was very helpful and patient, as we were indecisive. Lots of options. Very well made and comfortable. We are thrilled with our choice, it arrived perfectly, just what we wanted.
1 comment
Plush Sofas A.Plush Furniture
Thanks for sharing with the team! Lovely to hear you received your purchase and are loving it.
Warm regards,
Plush Think Sofas
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Wonderful!
Thanks especially to Amber at the Fyshwick store. She provided us with exceptional service, answering all our questions. Amber even said not to expect the sofa in time for Christmas but she would make a special note on our purchase request. We were super surprised when the delivery came on Christmas Eve, making it even more special.
We are very happy with our purchase as it has made staying in the house over the last two weeks, much more enjoyable. The modular is very comfortable and easy to clean, with plenty of space for all the family.
Thanks again Amber!
1 comment
Plush Sofas A.Plush Furniture
Hi Jacinta,
Welcome to the Plush Family! ... Read more
Lovely to hear that Amber was able perform a Christmas miracle making the day even more special. We hope the whole family continues to enjoy their new sofa. Many Thanks! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Wonderful Service
Amber's at the Fyshwick showroom has been fantastic.
We were in contact over a few months due to delays on our end. So I spoke with Amber in the showroom, via email and also phone. Her customer service was excellent and very professional whilst also being knowledgable, helpful and efficient.
Can't wait for our couch to arrive.
Thanks so much
1 comment
Plush Sofas A.Plush Furniture
Hi Karen,
Thank you for sharing with us. We are glad to hear that Amber was happy to communicate along the way until you decided to purchase. Hope you enjoy!... Read more
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Perfect service, perfect lounge!
Tash was great, we found the perfect lounge and it was delivered on time. Tash’s service was perfect, she guided us through the whole process and the lounge is exactly what we were after.
1 comment
Plush Sofas A.Plush Furniture
Hi Ross,
We are so pleased to read of the perfect service you received from Tash at our Plush Fyshwick Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words.... Read more
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- ACT, Fyshwick
- Verified customer
Great product and service
My husband and I were served by Amber who was very helpful and professional. We purchased a wonderful snuggle chair in the fabric of our choice. We are super excited with the quality of the chair and can’t wait to have it delivered.
1 comment
Plush Sofas A.Plush Furniture
Hi Gemma,
You have actually chosen one of our most popular models so we know you will absolutely love your new purchase. Hope you enjoy!... Read more
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Albert from CanberraKambah 2902, ACT
Outstanding service, professional and courteous advice, negotiation on price
We went to Plush Fyshwick to purchase a sofa bed we had already identified, and, if available, any other matching incidental furniture such as an ottoman or lounge chair. The store consultant Chris greeted us courteously almost as soon as we arrived, and then spent nearly two hours listening to us and expertly answering even the most intricate questions. Throughout our interaction with him, he was super polite and helpful, and went the extra mile to detail warranty, structure and fabric options etc, and then he did the same for an ottoman. We were so impressed with him that we specifically asked if we could write a review for him. Can't wait to receive the sofa bed!
1 comment
Plush Sofas A.Plush Furniture
Hi Albert,
Thank you for sharing!... Read more
Wonderful to hear that you just had to share on Chris's outstanding service. We really appreciate your feedback and are glad that you enjoyed your visit to our Fyshwick Showroom. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
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our_mini_foreverhomePhillip 2606, ACT
Quality throughout
We were served by Chris at the Fyshwick showroom and we couldn't be happier with the service provided. Chris was knowledgeable, friendly, respectful of our needs and patiently answered our dozens of questions.
We're excited for the arrival of the lounge we've ordered for our new house. The first one has served our family well for over 17 years and is still going strong, so we hope this one is no different. We were pleasantly surprised to see while Plush has some classic styles still available, there are now more modern pieces to choose from with the same level of quality and reassuring warranty.
1 comment
Plush Sofas A.Plush Furniture
Hi there,
Thank you for taking the time to share your feedback. All our sofas are hand-made and with our 10 Year Peace of Mind Warranty we guarantee they will last if cared for. We hope the whole family enjoys their newest Plush addition!... Read more
We look forward to passing your kind words on to the Fyshwick Team. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Rucha S.Belconnen 2617, ACT
Excellent
Received Excellent customer service from lovely Tash. She assisted us with decision making on which sofa to select as most of the sofas were absolutely gorgeous! Highly recommend plush furniture.
1 comment
Plush Sofas A.Plush Furniture
Hi Rucha,
Thanks for the feedback - we will be sure to share this with the team. Hope you enjoy! ... Read more
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Excellent service and quality furniture
Tash and Amber provided us with an excellent service; product advice and assistance with our payments. The showroom exhibited an excellent range of lounges, sofas and accessories. Very pleased customers.
1 comment
Plush Sofas A.Plush Furniture
Hi Jane,
Thank you for sharing such wonderful feedback on your Plush experience. We look forward to sharing your kind feedback with Tash, Amber and the Fyshwick Team. ... Read more
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HarryCanberra Central 2601, ACT
- 2 reviews
Excellent
Josie from the Fyshwick store was awesome. Lots of questions answered and was just down right fun to deal with. Gave the kids some plush toys also! Highly recommended. recommend.
1 comment
Plush Sofas A.Plush Furniture
Hi Harry,
We are so pleased to hear Josephine was able to assist in finding your perfect sofa and that your kids enjoyed their new Plush Pooch. We will be sure to pass on your compliments to the team.... Read more
Thanks for the recommendation! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
MareeHackett 2602, ACT
Looking forward to getting our new lounge
Tash from the Fyshwick store was fab and very helpful. Knew her stuff. We are very looking forward to getting our new lounge. We opted for the Dion in 2 x 2.5 seaters and ottoman in charcoal grey.
1 comment
Plush Sofas A.Plush Furniture
Hi Maree,
We are happy to hear of Natasha's helpful assistance upon your visit to our Fyshwick Showroom. Hope you enjoy and look forward to seeing you again!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
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Plush Sofas A.Plush Furniture
Hi Victoria,
Wonderful hearing your feedback on Plush! We are glad to hear of our team's perfect service and that you found your perfect sofa. Enjoy!... Read more
Warm regards, Plush Think Sofas