Have had the insurance for couple of years, never expecting to have to claim. Then our three year old cat started having seizures. After many consults, several specialist appointments, which included an MRI and fluid extraction from the brain, plus medications, I made the claims for several thousand dollars, and received excellent refunds back, very quickly. We have had no problems, which is a relief when you are trying to make sure your pet is okay, but it costs so much. Thank you. Recommended.

I took out cover with this company over the phone. I have now tried to cancel within the 21 day cooling off period but apparently I can not cancel over the phone or by email. They want me to send a letter in the mail! Poor service and definitely doing this to make it as difficult as possible to cancel so they can keep taking your money. If I can take out cover over the phone why can't I cancel over the phone. Very poor.

You pay a little more for this but it's worth it for the higher coverage, the dental inclusions and the $0 excess available. Much happier paying a set monthly amount than bulk expenses that pop-up randomly.