Because wedding to which we were travelling to in UK was cancelled due to covid 19 we enquired if we could cancel policy. Dealt with swiftly and efficiently with just two phone calls. Full refund given. Brilliant service. Often use rac when travelling and will continue to do so. Also have rac house and contents insurance. Always easy to deal with.

I took out travel insurance with RAC to cover a half world cruise and more for my wife and I early in January 2020. Due to travel restrictions we were unable to travel. I thought that we had lost our premium. My wife persuaded me to ask for a refund. To my surprise I was given a full refund for the policy. Magnificent customer service that I did not expect to get from an insurance company. They were just wonderful and I got the refund within 1 week. Brilliant!! I have had all of my insurance with RAC for 47 years and this is why. Such a great company.

In view of Corona Virus we are unable to travel overseas on 1.4.20 and we used the 21 day cooling off period to cancel our travel insurance. Hopefully we will be in a position to re=book in September this year! Staff at RAC were very sympathetic and helpful in our decision

RAC's agents responded very quickly to my request to cancel my policy owing to the cancellation of our cruise from Fremantle to Singapore on the Majestic Princess which was to sail on 22nd February.

Have compared a few others and found your policy to be great value. Fortunately have never had to lodge a claim. Have probably used your insurance company 3 times now.

My travel is still three weeks in the future and hopefully,
I won’t have to make a claim. Yes, it was quick and easy to set up.
I have also purchased travel insurance from an upcoming trip tp Canada and the U.S. in April. Otherwise I have not had any previous experience with RAC travel insurance.

I was very happy to learn that RAC do not have an age limit.
Having insurance is essential to my peace of mind.

Through Tokio Marine Insurance. We had a family bereavement whilst in Europe. Tokio Marine reimbursed all unused portion of the tour and the emergency flights home. Would highly recommend them.

I have used RAC insurance a few times now and found the setup process to be quick, hassle free and good value for money. Will definitely be using RAC again.

Thought the policy looked good.. but phone up when our flight were canceled and then was told because we had booked the insurance on 17 Mayember which we had no information that our cancellation was to happen mind you.. they reckon they new on the 13 Mayember that this was going to happen where was the Warnings that you should have maybe have let us know before we had taken out and accepted our funds. We are going hopefully to receive something from the airline that has canceled.. but are left with the remaining outstanding!!! Not looking like we are going to be reinstated by our phone call.

Satisfied with the service, easy claim process, i would definitely be going with them again . Good customer service . Definitely helped in stress free travelling when I knew everything is under control By RAC .
Thank you