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9 questions from our users

Bernadette K.

Bernadette K.asked

RAC Travel Insurance

We are booked for travel in October, will we get back the $1400+ we paid for insurance if our flights are cancelled & travel bans are still in place



1 answer
CJD
CJD

I think it depends on the date you brought insurance, either before virus warning, I cancelled my insurance as it was worthless, covered nothing due to purchasing after virus and they refunded immediately, if your insurance was paid pre warning they will cover everything, best to ring them it didn’t take long to get through.

Jue

Jueasked

Annual Multi-Trip Travel Insurance

I am supposed to travel to Vietnam on Friday, partial flights cancelled, plus unable to enter Vietnam re visa restrictions, should I be able to claim on my insurance for flights and accommodation?

No answers
Ray55

Ray55asked

RAC Travel Insurance

due to the corona virus do we get a refund for the Insurance, we have already cancelled our flights and accommodation.

3 answers
Alana
Alana

Highly unlikely, RAC are wiping their hands. Read through their fine print and if you call their office, they will give you two phone numbers dedicated to Covid19 enquiries- one is an (02) number, the other a 1300 number...they just ring out or are engaged until someone finally answers. Good luck!



Senior
Senior

Hi Ray, depends when you purchased. And if you took out, cancellation for any reason. If you are in the twenty day cooling off period, you will get a full refund within days. Good luck.

Nettie
Nettie

Just call RAC if no luck online. I had no issue cancelling mine

Jeannie

Jeannieasked

International Comprehensive Travel Insurance

If Insurance taken out pre event does this cover cancellation due to WHO declaring a global pandemic?

1 answer
Senior
Senior

Hi Jeanne, I suspect the answer is no... I went onto smart traveller and also asked the question...came up with no. Based on this I have just cancelled my own trip.



Jenniwren

Jenniwrenasked

Annual Multi-Trip Travel Insurance

Is the price for each person on a multi travel trip insurance or for my husband and I combined?

1 answer
John and Glynis
John and Glynis

I have no idea, contact RAC I am a customer not an employee.

alan hepple

alan heppleasked

RAC Travel Insurance

can I exstend my cover

No answers
tash

tashasked

RAC Travel Insurance

Will rac essentials cover passport out of date?

No answers
quang l.

quang l.asked

RAC Travel Insurance

Hi there
my mum is 82 years old and she want to travel to Vietnam and stay for 4 weeks there.
I just want to know roughly the cost for health insurance for the time she travels and the time she stays there.

No answers
Doug Upsome

Doug Upsomeasked

RAC Travel Insurance

Why write a review when you have only purchased a policy and never claimed? The only time you'll find out if the company is of value is when you make a claim, not how easy it was for the company to take your money. Pointless.

1 answer
Marie
Marie

It gave us peace of mind to know that we were insured at a price we could afford.

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