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Reviews

4.1

160 reviews
5
(95)
4
(32)
3
(10)
2
(2)
1
(21)
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Amanda

AmandaAustralian Capital Territory

  • 2 reviews
  • Verified customer

King Single Bed

published

I have only had the bed for week, it will take more time to refine the settings.
Initial reaction, the center of the bed is rather soft and I find it difficult to roll out of the bed even in the flat setting. The bed functions as described however time will tell if any benefits occur.
I find the vibratory mode quite comforting.
As for the selling presentation use your common sense.
Amanda H



1 comment
Revitalife
Annette W.Revitalife

Dear Amanda, always such a treat chatting with you on the phone. Hopefully the tips have helped, please stay in touch with your progress. Warmest regards, Annette - The Customer Care Team

Review collected in partnership with Revitalife

AFS

AFSPerth, WA

  • 3 reviews

Not impressed by pressure sales tactics

published

Today a Revitalift representative used pressure sales tactics including a claim that he was offering a special discount, to coerce my elderly father into spending thousands of dollars on a reclining lift chair. A chair that my father has not seen, has not trialled, has not been offered a cooling off period to think about before committing to purchase. Furthermore, the salesperson then tried to secure a massage device my father bought previously for 3k to secure the "discount". I cannot comment on their products, but their sales tactics scream unethical and taking advantage of vulnerable people while promoting their company as NDIS endorsed.



6 comments
Revitalife
Annette W.Revitalife
AFS
AFS
Revitalife
Annette W.Revitalife
  • Verified customer

absolutely wonderful

published

this chair was a replacement for a broken chair
the men who delivered the chair were outstanding in their customer service and went out of their way to make me feel at ease

1 comment
Revitalife
Michelle C.Revitalife

Dear Gail, The chairs are as amazing as our Delivery Specialist, so happy that you are enjoying its Therapeutic Benefits. Regards, The Customer Care Team

Review collected in partnership with Revitalife

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CatherineS

CatherineSVictoria

  • 2 reviews
  • Verified customer

I am sorry I did not get the king size bed the dual queen is far to narrow

published

No the man put it up they were great Products are good the quality is fine but the queen size dual very narrow and for me a bit to soft

1 comment
Revitalife
Annette W.Revitalife

Review collected in partnership with Revitalife

Bill

BillSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Great bed, Twin Queen - both my partner and I love it very comfortable

published

Great quality, loving the Twin Queen mattress with all the bells and whistles associated with this amazing bed and in particular love the massage section and the non evasive night light great service and helpful sales people, very professional thank you

1 comment
Revitalife
Annette W.Revitalife

Hello Bill....Bells and Whistles? Isn't it just. We are always over the moon when we hear that we have been able to help.....getting a good quality good nights sleep is priceless. Well done. Take Care the Customer Care Team

Review collected in partnership with Revitalife

  • Verified customer

This is so good.

published

Saw the ad on Facebook, then went ahead with the sale.
We had it assembled for us.
Very satisfied with our beds.
Bit hard to make but helps to lift head and foot.

1 comment
Revitalife
Annette W.Revitalife

Review collected in partnership with Revitalife

Wilbur

Wilbur

  • 2 reviews
  • Verified customer

Should of bought years ago.

published

The most comfortable bed I have ever slept in. I particularly like the zero G position. The purchase transaction and staff was faultless. Delivery was prompt and efficient and all functions clearly explained and demonstrated. Highly recommended.+++++

1 comment
Revitalife
Annette W.Revitalife

Dear Wilbur, Excellent News! Thank you so much for your kind feedback, so happy to hear that you are already receiving the full benefits of your new Therapeutic Sleep System. Well Done. The Customer Care Team

Review collected in partnership with Revitalife

  • Verified customer

Very Happy

published

I am very much enjoying my king single bed. From the first night I am sleeping more soundly. Love everything about the bed. Thank you for all the support and professionalism.

1 comment
Revitalife
Annette W.Revitalife

Dear Cheryl, you are more than welcome. Its so good to hear that you are already receiving the full benefits of your new Therapeutic Sleep System - a good decent nights sleep is priceless isn't it? Warmest regards, The Customer Care Team

Review collected in partnership with Revitalife

  • Verified customer

Good night sleep

published

Very happy with what I was shown and offered and it was good how it was put together for me but also how they explained what they were so I knew how to change the height of the bed

1 comment
Revitalife
Annette W.Revitalife

Dear David, Thank you for taking the time for your kind review. Our Delivery Specialist are very special and extremely helpful. Warmest regards, The Customer Care Team

Review collected in partnership with Revitalife

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CareyW

CareyWMid West, WA

  • Verified customer

Perfect

published

I bought online. I put off delivery while I had carpets laid. Everyone I spoke with were very helpful. Zac who drive from PERTH to Geraldton 450 kms was an absolute charm. Very helpful and a pleasure to deal with. I am absolutely in love with my bed. Very happy customer

1 comment
Revitalife
Annette W.Revitalife

Review collected in partnership with Revitalife

Gary Sutton

Gary SuttonSouth East Queensland, QLD

  • Verified customer

best purchase ever was

published

Was lucky to have your staff assembly our queen size split bed first night slept soundly we believe it is one of the best investment we have made should have done it before now

1 comment
Revitalife
Annette W.Revitalife

Dear Gary, We get that Feedback a lot, we appreciate your kind words and your feedback. So good to hear that you are receiving the full benefits of your Therapeutic Sleep System. The Customer Care Team

Review collected in partnership with Revitalife

Dennis

DennisMonash 2904, ACT

  • Verified customer

The beds are great but

published

In the time that we ordered our beds and delivery the company decided to use a USB controller connection rather than the hand held model. Unfortunately the connection to the remote keeps coming apart, at the most inconvienent time, in the middle of the night. We have had to tape the connection. No brochure or operating details of the remote were provided.

3 comments
Revitalife
Annette W.Revitalife

Dear Dennis, please call Annette in the Customer Care Team at your earliest convenience to rectify this 07 3085 0127

Revitalife
Annette W.Revitalife

Dear Dennis, thank you for you phone call, glad that we were able to resolve for you. Warmest regards, The Customer Care Team

Dennis
Dennis

Review collected in partnership with Revitalife

  • Verified customer

I really like the bed but my husband Don can't get used to it .Just much too soft for him .

published

I have no problem at all but Don finds the edge slippery not firm, he slipt off it the first time.
He has been sleeping some of the time in the lounge room chair and that makes me sad as it was for him I wanted it .

1 comment
Revitalife
Annette W.Revitalife

Review collected in partnership with Revitalife

SteveW

SteveWSouth East Queensland, QLD

  • Verified customer

Love it, sleeping for 7 - 8 hrs has never been so easy. No longer need my sleep apnea machine.

published

Easy to use.
Lots of sleep positions to choose from
Team that put the bed together were very knowledgeable
Bed is very comfortable
Love the option to position the bed the same or different to my wife depending on how tired or sore I feel.

1 comment
Revitalife
Annette W.Revitalife

Hi Steve, to so enjoyable to read feedback when both partners are receiving the benefits of our Therapeutic Sleep Systems. It really does make a difference getting a full deep sleep every night. Kind Regards, The Customer Care Team

Review collected in partnership with Revitalife

JenniferR47

JenniferR47South East Queensland, QLD

  • Verified customer

A great addition to my comfort!

published

I am buying one of the chairs with vibration and recliner functions. I was delighted that the recliner can go all the way back to flat! The vibration modes are really comfortable, too. One thing which I would like to see a small adjustment in, though, is the footrest. When you put the footrest up, it flattens a bit too much so there is no support for under your knees. I find a need to put a cushion under my knees for comfort. It isn't a bother when the massage function is on, but when just sitting with my feet up, I find I need some support under the crook of my knees. But I am so enjoying having the chair!

1 comment
Revitalife
Annette W.Revitalife

Dear Jennifer, Thank you for your kind review and your positive Feedback. Could you please contact Annette in the Customer Care Team at your convenience. Warmest Regards, The Customer Care Team 07 3085 0127

Review collected in partnership with Revitalife

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AnneP

AnnePGreater Melbourne (Outer), VIC

  • Verified customer

Great

published

I'm very happy with the bed, that I purchased a few hick up when it was believed wrong mattress, as I was in hospital delivery day, but got sorted quick .

1 comment
Revitalife
Annette W.Revitalife

Hello, good to hear that you are out of hospital and back in your new Therapeutic Bed...Rest Well The Customer Care Team

Review collected in partnership with Revitalife

Mick

MickPerth, WA

  • 2 reviews
  • Verified customer

Very Very Satisfied Customer.

published

My husband Mick and I purchased the Cloud Luxury Therapeutic Sleep System by Revitalife several weeks ago. We are truly happy with our new bed. I can honestly say it's the most comfortable bed we've had in our 50 years of marriage! Mick is sleeping so much better now and I have so much more energy during the day.
It's been an absolute pleasure dealing with the Revitalife people from Barry the sales rep who came to see us to the guys who installed it and the Staff at Head Office. Everyone was very friendly and very professional and both Mick and I can highly recommend their product and their magnificent service.
Sue Ryan

1 comment
Revitalife
Annette W.Revitalife

Dear Mick and Sue, we are so happy to hear that you are getting the therapeutic benefits from your bed.....so appreciate your kind words. Warmest regards, The Customer Care Team

Review collected in partnership with Revitalife

  • Verified customer

Very happy with my new chair

published

Quite easy.
Very satisfied.
I am finding the pillow that I won is too hard, but love the neck support.will persevere with it tho. Thank you for it.
Didn't, have to assemble it.

1 comment
Revitalife
Annette W.Revitalife

Review collected in partnership with Revitalife

NOT HAPPY

NOT HAPPYCentral Queensland, QLD

Not impressed at all

published
1 comment
Revitalife
Annette W.Revitalife

Thank you for your review. Our Customer Care Team are here to help you with the adjustments on your new Therapeutic Sleep System, Please call Annette in our Customer Care Team to help you 07 3085 0127

Terry S.

Terry S.Central, SA

  • Verified customer

Great relaxing bed

published

Very quick from ordering to receiving great customer relations. Would love to have heating in the bed but safety first.Can't think of any thing else to say but thank you

1 comment
Revitalife
Annette W.Revitalife

Dear Terry, You are most welcome, we are so happy to hear that you are enjoying your new Therapeutic Sleep System - having a beautiful nights sleep is worth its weight in Gold. Warmest regards, The Customer Care Team

Review collected in partnership with Revitalife

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Questions & Answers

Susan K

Susan Kasked

Are the vibration patterns and intensity designed to address specific problems (eg circulation or shoulder/neck tension) or are they designed for personal preference only?

No answers
Kevin McN

Kevin McNasked

I have a Revita Life Haven Lift Chair that I purchased in October 2016. The hand control is now only working when I manipulate the buttons in different positions on the key pad. Also the cable has broken in two places. Can I purchase a new hand controller for my chair? If so what is the cost? Can I replace it myself?

1 answer
Revitalife
Michelle C.Revitalife

Dear Kevin, Thank you so much for contacting us with your enquiry, thank you for taking my call earlier. We will contact you immediately with a date and time as to when we can fix that for you. Warmest regards, The Customer Care Team

Tristan w

Tristan wasked

The massage on bed is loud &it thumps

1 answer
Revitalife
Annette W.Revitalife

Dear Tristan, I am sorry to hear about this. Please contact our Customer Care Team to assist you with your enquiry. Warmest regards, The Customer Care Team. 1800 616 061

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