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Reviews

4.1

160 reviews
5
(95)
4
(32)
3
(10)
2
(2)
1
(21)
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john brock

john brockGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Buying Decision

published

I was impressed with the customer service from both the office and the delivery men who were very helpful and courteous. I still believe the massage is a bit noisy but overall the bed is comfortable and I am sleeping a bit better. I believe an opportunity to try a real bed before purchase would help in making a decision to buy and to have a better understanding of the purpose and use of the bed.



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHome sale
See all answers
3 comments
Revitalife
Michelle C.Revitalife
Revitalife
Annette W.Revitalife

Dear John, thank you for taking my call this morning. We will be in touch shortly to fix that issue for you. Good to hear that you are getting the benefits that you needed. Warmest regards, Annette

john brock
john brock

Review collected in partnership with Revitalife

  • Verified customer

Fantastic

published

Everything was so perfect
I found Dean absolutely great
Delivery and set up also great
U all deserve a pay rise
Love my new bed. Comfortable to sleep on
I am so happy to be able to have a great bed
Big thankyou to all involved

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDon’t know
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1 comment
Revitalife
Michelle C.Revitalife

Dear Bev, that is fantastic feedback, thank you so much. We are so happy that you are enjoying the comforts and receiving the therapy that you needed from your Therapeutic Sleep System, Good Work. Warmest regards, The Customer Care Team

Review collected in partnership with Revitalife

hollis.kerrie

hollis.kerrieSouth-Eastern Region, NSW

  • Verified customer

Best nights sleep ever

published

Customer service was fantastic thanks to Bec we love the bed best sleep we have had in years. Delivery was a bit of a mix up but all was sorted.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOn line with seniors plus
See all answers
1 comment
Revitalife
Michelle C.Revitalife

Dear Kerrie, its so good to hear that you are already loving your new bed and finally getting the rest that you deserve. Could you please call me ref the Delivery Annette @ Customer Care 07 3085 0127

Review collected in partnership with Revitalife

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  • Verified customer

I am so happy that I bought this bed.

published

I am really sleeping much better and not waking up every 3 hours like I was with the old bed. I love the downward light under the bed and the fact that I can raise my feet or head when I want to. The massage function is also wonderful!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationI bought it from the representative who called to the house at my request.
See all answers
2 comments

I would recommend this bed to everyone!

Revitalife
Michelle C.Revitalife

Dear Margaret, we feel exactly the same way. They are amazing and we are so happy to hear that you are receiving the benefits. Well Done. Take Care from the Customer Care Team

Review collected in partnership with Revitalife

Hilda M.

Hilda M.Illawarra, NSW

  • Verified customer

Highly recommend this bed

published

I absolutely love this bed, it has fixed my sleeping problems,and the restless legs no more twitching, i have curvature of the spine as well as osteoarthritis, i now get a much better sleep without painkillers.i use zero g position perfect.Super easy to operate,the delivery guys were very helpful showed me how to operate the bed, even gave me tips on making the bed,lol. I did have to put an eggshell topper on though, even though i need a firm mattress,but with about 1|4 inch softness for pressure points, but the topper worked, and i loved this bed,no fighting with pillows of s nighttime, i used 4 with my old bed,kept throwing on ghe floor cos i couldnt get comfortable, now down to using on pillow, and no nighttime fights with pillows

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationThrough facebook post seniors plus store
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1 comment
Revitalife
Michelle C.Revitalife

Dear Hilda, thank you for your kind feedback. What amazing Progress you are making. Well done. So happy to hear that you are receiving the full benefits from your beautiful therapeutic Sleep System. Well done. The Customer Care Team.

Review collected in partnership with Revitalife

  • Verified customer

Highly recommend this bed

published

The king single bed was purchased for my 100yr old mother. She has no more lower back pain and has improved her sleep. The purchase was stress free and Installation was easy.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationI saw it on Facebook
See all answers
1 comment
Revitalife
Michelle C.Revitalife

Dear Michelle, that is fantastic news that the Therapeutic Sleep System is helping your Mother, thank you so much for your kind review. The Customer Care Team

Review collected in partnership with Revitalife

berryberet

berryberetPerth, WA

  • 19 reviews

SCAM... High pressure sales tactic on elderly who expect health advice and are sold a very expensive chair

published

My Dad just messaged me, wanting advice about Revitalife, who visited him this week and convinced him to buy a $4300 chair using high-pressure sales tactics. The sales person masqueraded as a health adviser, faking interest in their health (following a phone survey, just as others have claimed here)... and then sneakily got around to conning him into buying a chair for a ridiculous sum of money. Unethical practice and no moral compass. As others have stated, my parents had NO idea that the purpose of the visit was to sell them a chair. DECEPTIVE.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Revitalife
Michelle C.Revitalife
Marilyn Dawes

Marilyn DawesHunter Region, NSW

  • Verified customer

It will eventually be amazing with a new remote or an exhorsist!!

published

My bed would be fantastic if the remote would behave, the massage function turns itself on at the oddest times & will not be turned off by the remote when this happens neither the top or bottom will work so guy's I think I might have a gremlin in my machine can you help me!!

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Revitalife
Annette W.Revitalife

Hello Marlilyn, Please call me back to rectify your remote....its not a gremlin i can assure you. Regards, The Customer Care Team 07 3085 0127

Review collected in partnership with Revitalife

Ross M

Ross MMid North Coast, NSW

  • Verified customer

Very comfortable bed

published

I dislike the massager feels like I have a helicopter hovering overhead very uncomfortable feeling. Bed itself is very comfortable, nice and wide thankful for the fitted sheet set, bed easy to make

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationInternet
See all answers
1 comment
Revitalife
Annette W.Revitalife

Dear Ross, I am happy to hear that you are enjoying your bed, please call me with reference to your Full Body Vibration. The Customer Care Team 07 3085 0127

Review collected in partnership with Revitalife

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  • Verified customer

So far it’s very good

published

Iv only had the bed a week still trying different positions. I have Gerd and osteoarthritis gerd still a problem Joint pain has improved time will tell. I’m happy so far.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFacebook
See all answers
1 comment
Revitalife
Annette W.Revitalife

Review collected in partnership with Revitalife

Chris L.

Chris L.South East Queensland, QLD

  • Verified customer

Great pain reliever

published

From taking to sales person to delivery and setup, I have found this product simply quite amazing to have no more back pain. Can you imagine how this feels after a ATV roll-over 2 years ago and stroke spending 3 months in hospital and rehab i can say i am very happy to wake up each morning pain free with the help revitalife bed.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationphone order
See all answers
3 comments
Revitalife
Annette W.Revitalife
Chris L.
Chris L.

Thank you Customer care team Happy new year to you all.
Regards Chris

Revitalife
Annette W.Revitalife

and a Happy New Year to you Chris

Review collected in partnership with Revitalife

RobertR

RobertRGreater Melbourne (Outer), VIC

  • Verified customer

Ideal bed

published

As a 130kg 194 cm man suffering from Inclusion Body Myositis it was never going to be easy moving from a king double bed specially made for myself to a king single bed, but the Revitalife adjustable bed has won me over within a couple of nights. It's very comfortable, and the adjustments for height, head and foot height, and the 'massage' facility are excellent. The sales person (Peter) and the installers were very helpful and efficient. I'm altogether very happy with the purchase.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRevitalife
See all answers
1 comment
Revitalife
Annette W.Revitalife

Review collected in partnership with Revitalife

Lynny G

Lynny GEvatt 2617, ACT

  • 2 reviews

Sneaky.

published

Company cold called my elderly mother claiming it was a "health survey"
Next minute one of them is in her home trying to sell her a $6000 bed for her ailments.
They called her to see how "she was going with the decision to purchase the bed". I was present at the time of this call. I heard them asking about and giving advice on the types of medications she was on. They also asked her date of birth amongst other things.
Despicable behaviour sneaking in the back door of the elderly via phone calls and advising them about their health. You won't be getting a sale out of this Shezana (if that's even your real name)!

1 comment
Revitalife
Michelle C.Revitalife

One of the best purchases I've made

published

It was recommended to me and I could visit the store to see it.
It was easy to choose which model I wanted.
It was delivered, installed and I received instructions for the remote control use.
I have found it to be so comfortable. It provides a huge relief for body aches and pains and has the bonus that it supports my back and body posture for reading in bed. Wished I bought one years ago

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGold Coast
See all answers
1 comment
Revitalife
Annette W.Revitalife

Dear Lynnn, Thank you for your kind review. We are delighted to hear that you are already receiving the full benefits of your Therapeutic Sleep System, continue to enjoy. Take Care The Customer Care Team

Mila

MilaPerth, WA

  • 2 reviews

This is a scam

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationThey solicited me
See all answers
1 comment
Revitalife
Michelle C.Revitalife
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Patrizia

PatriziaSouth West, WA

  • Verified customer

Early Days Still Getting Used to Bed

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
3 comments
Revitalife
Annette W.Revitalife
Patrizia
Patrizia
Revitalife
Annette W.Revitalife

Dear Patrizia, you are most welcome, it was a pleasure working with you. So good to hear that you are now loving your new bed. Warmest Regards, Annette in the Customer Care Team

Review collected in partnership with Revitalife

Kev

Kev

  • 2 reviews

Dodgy marketing practices

published
Return Claim MadeNo
Warranty Claim MadeNo
2 comments
Revitalife
Annette W.Revitalife
Kev
Kev
  • Verified customer

Haven't made up my mind yet

published

Didn't go to the store. haven't made up my mind yet, Products ok. Didn't have to assemble it. I have only had the bed for a few weeks and I am refining the settings

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Revitalife
Michelle C.Revitalife

Dear Kevin, Thank you so much for your review. With reference to refining the settings we have a full Customer Care Team that can assist you with that - Please call 1800 616 061

Review collected in partnership with Revitalife

RobertC

RobertCSydney, NSW

  • Verified customer

Good night sleep

published

I have only had my bed a short time and it is all I had hoped good for my legs and the installers were great nothing was a problem they did whatever was asked the only down side is they left part of my old bed which is yet to be collected

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Revitalife
Michelle C.Revitalife

Review collected in partnership with Revitalife

Ruth

RuthSouth East Queensland, QLD

  • Verified customer

A wise investment.

published

We are pleased with the bed but I am still trying to achieve the optimum position for sleep. My husband is very happy with it and is sleeping much better with fewer periods of wakefulness. The bed was delivered to our home and set up for us so very satisfied with the service. The men were friendly and professional and there work was outstanding. Kylie was professional, helpful and delightful, overall a positive experience.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBought from a sales rep.
See all answers
1 comment
Revitalife
Michelle C.Revitalife

Dear Ruth, Thank you for agreeing to work with me, great to hear that you have been able to find the correct position to offer you maximum therapy and that you are achieving the results that you needed. Warmest regards, The Customer Care Team

Review collected in partnership with Revitalife

Page 2 of 8
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Questions & Answers

Susan K

Susan Kasked

Are the vibration patterns and intensity designed to address specific problems (eg circulation or shoulder/neck tension) or are they designed for personal preference only?

No answers
Kevin McN

Kevin McNasked

I have a Revita Life Haven Lift Chair that I purchased in October 2016. The hand control is now only working when I manipulate the buttons in different positions on the key pad. Also the cable has broken in two places. Can I purchase a new hand controller for my chair? If so what is the cost? Can I replace it myself?

1 answer
Revitalife
Michelle C.Revitalife

Dear Kevin, Thank you so much for contacting us with your enquiry, thank you for taking my call earlier. We will contact you immediately with a date and time as to when we can fix that for you. Warmest regards, The Customer Care Team

Tristan w

Tristan wasked

The massage on bed is loud &it thumps

1 answer
Revitalife
Annette W.Revitalife

Dear Tristan, I am sorry to hear about this. Please contact our Customer Care Team to assist you with your enquiry. Warmest regards, The Customer Care Team. 1800 616 061

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