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Reviews

4.9

55 reviews
5
(51)
4
(3)
3
(0)
2
(1)
1
(0)
  • Build Stage
    • Post-Construction (41)
    • Pre-Construction (8)
    • Mid-Construction (6)
  • Customer Service
    4.9 (35)
  • Site Admin
    4.8 (31)
  • Timeliness
    4.8 (33)
  • Structural Integrity
    4.9 (25)
  • Plumbing & Waterproofing
    4.7 (23)
  • Electrical & Lighting
    4.8 (25)
  • Flooring
    4.8 (26)
  • Transparency
    4.9 (30)
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Reviewer Photos & Videos

V jindal

V jindalGreater Melbourne (Outer), VIC

  • Verified customer

Do dreams actually become reality???

published

We built a 45 sqm double storey home with them and journey has been easy and pleasant. Dreams do come true. Our project had so much coustom features and all of them were looked after. Thanks to Gary and the team as they made our dream come true. We are very happy with the process and the workmanship
We had tiled showers, powder rooms and laundry. Cost was a bit of a issues but again we had some other things in mind. The cost never varied we were paid for what we asked for.

Customer Service
Transparency
Site Admin
Timeliness
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2022
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes
Pranav

PranavGreater Melbourne (Inner), VIC

  • 2 reviews
  • Verified customer

Marvellous Service and 100% Quality

published

Out housework is in progress at Albright, truganina with Ridgwater Homes and we are pleased with the smooth process. we got great help in design-wise and customize of house plan from Ridgewater guys. We are getting regularly updates from the site Supervisor (Ross) and their back office. We received excellent customer service from site manager Hrushit, Jay and sales consultant ( Sunny). These guys are genius in explainations and I can say they have many years of expertise. These people made us easy to understand about our first home process and the best guidance.



Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
Construction End DateJanuary 2020
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes
  • Verified customer

Great service, Delivered what was promised

published

We recently built our home (Parker 27) with Ridgwater Homes in ThornhillPark and we are very happy with the overall process. Start to finish took just over 6 months. The house looks great. We received regular updated from site Supervisor (Luke) and their back office. Their sale consultant ( Sourabh) went out of his way to help us with landscaping, concreting and recommending an agent for renting out the property. They have very practical house designs and a very helpful staff who makes whole process simple and easy to understand.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePost-Construction
Construction End DateJune 2022
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Hi Chandan,
Thanks for taking the time to give us a 5 star review.
We're happy to hear that you enjoyed your building journey with us. We think it looks great too. Congratulations!
Kind regards, Nicole



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Piyush

PiyushGreater Melbourne (Outer), VIC

  • Verified customer

Can't wait to see the finished house

published

We are building a custom designed house with Ridgewater homes and we have just received the building permit. It has been a smooth journey so far, the entire process from the signup to the building phase has been satisfactory. The standard inclusion and quality of the materials are extremely good. Can't wait to see the final finished house.

I would recommend Ridgewater homes if some one is looking for a custom designed house.

Customer Service
Transparency
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePre-Construction
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Hi Piyush, thanks for the 5 star review.
We look forward to completing your new home and seeing the results too.
Kind regards, Nicole

Jenish Tamakuwala

Jenish TamakuwalaGreater Melbourne (Outer), VIC

  • Verified customer

Great quality of build so far..

published

We are very happy with our build process so far.
We have our slab down within a month of receiving our building permits.
We dealt with Jay Desai (at New Gate Display) and he has made sure that our building process Remain Smooth. Ridgewater Homes providing very good inclusions at a very competitive price. Our quote wasn't cheap but we had all are expectations met with the inclusions. We Highly Recommend Ridgewater Homes.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Hi Jenish, thanks for the 5 star review. We're delighted to hear that you're happy with our service. We look forward to building your new home.
Kind regards, Nicole

Roxanne D.

Roxanne D.Greater Melbourne (Outer), VIC

  • Verified customer

Reliable and Efficient!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Hi Roxanne, thanks for your 5 star review. It was a pleasure building your house and we're happy that we could assist you with a payment plan. We wish you every happiness in your new home. Congratulations!
Kind regards, Nicole

Jagadeesh

JagadeeshSydney, NSW

  • Verified customer

Experience with Ridgewater

published

I built my home with Ridgewater while staying in different state. I never had any issue or tense moment through out the construction I was kept informed of every phase and milestone. Completed the construction well before timeline. Especially workman ship is very good. It's amazing experience and a big thanks to Ridge water staff. Special thanks to my building supervisor and sales consultant.

Transparency
Site Admin
Timeliness
Build StagePost-Construction
Construction End DateJuly 2022
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Hi Jagadeesh, thanks for your 5 star review. We enjoyed building your house for you, so we're glad to hear that you had a great experience. Wishing you all the best for the future. Kind regards, Nicole

Manpreet

ManpreetGreater Melbourne (Outer), VIC

  • Verified customer

Amazing service and impressive inclusions

published
Customer Service
Transparency
Site Admin
Timeliness
Build StageMid-Construction
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes
Sri R.

Sri R.Greater Melbourne (Outer), VIC

  • Verified customer

'Loved the Flexibility'

published

We are building a double storey custom design in Truganina and very happy so far with the overall process. House is half way through progressing good. We dealt with a consultant sitting in Truganina display for initial consultation early this year and then one on one with draftsperson for our custom design consultation. Took us 2 months with more than 5 plans to pencil our dream home. Now it is under construction and we cant wait for handover as we are thrilled with every stage progress and seeing our plan getting build on ground.
Definitely recommend Ridgewater homes if you are specifically looking for custom design.
Thanks

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
Construction End DateNovember 2022
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes
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  • Verified customer

Thoroughly enjoyable process!!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StagePost-Construction
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Hi Renato, we're very happy that you had a great experience and thanks for giving us a 5 star review. Wishing you all the best for the future. Regards, Nicole

Tran

TranGreater Melbourne (Outer), VIC

  • Verified customer

Highly regarded and recommended builder.

published
Customer Service
Transparency
Site Admin
Timeliness
Build StagePost-Construction
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes
Ricky Randawa

Ricky RandawaGreater Melbourne (Outer), VIC

  • Verified customer

Thrilled with our new home

published
Build StagePost-Construction
1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes
Laxmi. K

Laxmi. KGreater Melbourne (Outer), VIC

  • Verified customer

Solid company, good experience.

published

Our house was very well built and excellent in quality. Saurav guided us in perfect way to choose the plan and customised as per our needs. The initial meetings detailing the build and our variations were conducted in a friendly and professional manner. The workmanship and quality of the build could only be explained in one description, that being that the house was built by the tradespeople as if it was their own house. The changes were managed well, quality was good, any problems were dealt with quickly and efficiently. The office staff were friendly and helpful all the way through and beyond the build. Would definitely build with Ridgewater Homes again!!

Build StagePost-Construction
1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes
Julian.G

Julian.GGreater Melbourne (Outer), VIC

  • Verified customer

We cant be any happier - Top job Ridgewater Homes

published

We are so happy with our Ridgewater home and the quality of the build. There we so many choices in our colour selection appointment. Our site supervisor had great communication and was fantastic to deal with. Any concerns or queries we had were responded to in a very timely manner. We could never have imagined our first home turning out to be so perfect. A big thank you to Ridgewater Homes and to all the staff. We will be recommending you to all our family and friends!

Build StagePost-Construction
1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Hi Julian, thanks for your feedback. We're pleased to hear that you had a great experience building your new home with us. Best wishes, Ridgewater Homes team

Kulwinder

KulwinderGreater Melbourne (Outer), VIC

  • Verified customer

What a great Co. !!!

published

We highly recommend building with Ridgewater Homes. From the planning stage right up to the final handover we were well looked after. Nothing was ever a problem for any of the team. When we did have questions or concerns they were addressed quickly. The quality of our new home is second to none. The attention to detail throughout the process was exceptional. Throughout the building process we were well informed of the progress. We would highly recommend anyone build with Ridgewater Homes, and we would certainly build with them again. Thanks again to the whole team at Ridgewater, we are loving our new home.

Build StagePost-Construction
1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Hi Kulwinder, thanks for your recommendation. Wish you many happy times in your brand new home. Regards, Ridgewater Homes team

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Kelly

KellyGreater Melbourne (Outer), VIC

  • Verified customer

Great start with Ridgewater Homes!

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Hi Kelly, thanks for your feedback. We're happy to hear that you've had a great experience so far. We look forward to building your new home and our team will continue to help you along the whole process. Regards, Ridgewater Homes team

Sujana

SujanaGreater Melbourne (Outer), VIC

  • Verified customer

Brilliant build process and quality!

published
Build StageMid-Construction
1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Hi Sujana, thanks for your positive feedback. We appreciate your recommendation and are happy that you had a wonderful building experience.
Kind regards, Ridgewater Homes team

Chandan

ChandanGreater Melbourne (Outer), VIC

  • Verified customer

Great people, love it!

published
Build StagePost-Construction
1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Hi Chandan, thanks for your wonderful feedback. We're happy to hear that you had a great experience building your home with us. Wishing you and your family many years of happiness in your beautiful home.
Kind regards, Ridgewater Homes team

Amit

AmitGreater Melbourne (Outer), VIC

  • Verified customer

RIDGEWATER exceeded expectations at every step of the way.

published
Build StagePost-Construction
1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Hi Amit, thanks for your feedback. We're happy to hear that you had a great experience.
Regards, Ridgewater Homes team

Umesh

UmeshGreater Melbourne (Outer), VIC

  • Verified customer

Great Stuff, great service, very professional!!

published

Being in the trade industry myself for few years I am completely happy and impressed with the quality of the workmanship put into our new home built by Ridgewater Homes. The cost was exactly as quoted with no hidden surprises or extra expenditures. The staff are of the highest standard who were always available to address any needs we had and made us feel that nothing was too much trouble or bother. Many thanks to Saurav in sales, Lisa in customer service and Anthony our site supervisor who are examples of the high standard of service offered by Ridgewater Homes. Would definitely recommend Ridgewater if you looking to build a hassle free and quality build.

Build StagePost-Construction
1 comment
Ridgewater Homes
Nicole B.Ridgewater Homes

Hi Umesh, thanks for the recommendation.
Regards, Ridgewater Homes team

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