Sales consultant very helpful, decor advice also very helpful-some pricing aspects open to debate (zone allowances, standard footings not actually a reality), building supervisor extremely helpful with the final deadlines-but overall-very happy with the home and the way it utilises our views and the block. Energy ratings requirements also another unwelcome surprise-these things need addressing as every Sarah Homes client I know says the same thing! Wrote to General Manager about this but he wasnt really interested.
The design -especially with o...Read more

We were extremely happy with Sarah Homes. We built the Emily 2 Storey at Encounter Bay and we found the company to be very professional at all times. The sales team was very helpful, professional and friendly and made us feel like we were in good hands. The Building supervisor was also very professional and we were extremely happy with the end result. My only suggestion to Sarah Homes, is that potential client's should be aware of possible extra costs for site preparation and costly changes required to meet the 6 star energy rating which you do...Read more

After an initial "glitch" with a sales consultant (who no longer works for the company), we have had a very good experience with [names removed] looked after our interests very well, and if we had any queries/concerns, we always received a prompt response.

We had not built before, and our site supervisorswere both happy to answer our questions, and listen to any concerns.

Minor problems were quickly attended to, and we really had no major issues at any stage. If there was a 4 and 1/2 star rating, that's what we would have given !

Sit...Read more

Like many others, we also had a good experience with the initial sales process before we signed the contract with Sarah homes. But it all started going pear-shaped after that!

We chose Sarah Homes because we perceived they had vast experience building on sloping block in the Adelaide Hills. Nearly a year after signing our contract we've reached the stage where they have built the frame. But now they are going to have to demolish what they've done and start again because the footings have to be replaced. Right now there's no knowing when we'l...Read more

Overall I have been very pleased with the experience of building with Sarah Homes. I did have an independant building inspector checking each stage of the build and submitting a report of areas that were found faulty and/or in need of repair etc. Those sited for attention were rectified by Sarah Homes. I would encourage anyone building a home to employ the services of a building inspector.
The site manager has been very helpful and cooperative and able to be contacted by mobile during working hours. Most verbal communication has been through t...Read more

The initial sales process was stilted, with sales people more worried about "turf" than service, but once we had confirmed our interest, our salesperson was great!
The time gap between paying a deposit, and building commencement was frustratingly long. Promises of completion dates during the sales period (ie October) didn't materialize.
Once there was a sense of urgency, the building moved very quickly. Communication was good during the building process, with the sales person sending photos to us of progress. Quality has been very good, wi...Read more

The cutting and fill was good and all went as we thought it wld. The slab pour was good. This is our holiday home but we went down to check on the progression of the work every weekend. Its a big investment and good enough is just not near enough. My uncle is a builder and lives in the area so checks on the work to make sure its up to standard and we're not getting ripped off. The deck is on and is looking marvelous. Will employ a building inspector as per previous review. Updated review later.
The site manager but we are still in the buil...Read more