Reviewer Photos & Videos
Dennis gambleGreater Melbourne (Metropolitan), VIC
Insurance is a must ( excellent )
Yes . In my opinion the policy was good value. And Julie was very easy to communicate with. As I am a new customer I really appreciated certain things being explained.
1 comment
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Steve SampsonGreater Melbourne (Outer), VIC
3 Car and Home Insurance policy quotes
Mina was excellent going through each of the policies methodically and explaining clearly the pluses and minuses of each policy. although it took one and half hours to cover all of the policies this was because poor Mina was required to repeat all of the information each time as well as obtain my information five times over which l strongly recommend should be looked at as over done given that the details were unchanged and obtained with the first policy therefore no need to repeat five times. Not Mina's fault and she was very diligent in having to repeat herself over and over again.
2 comments
Customer RelationsAustralian Seniors
Hi Steve,
Thank you for taking the time to share your feedback with us, we really appreciate it. We are always looking for ways to enhance the services that we provide to our customers and your feedba... Read more
ck will assist with this. However, I am delighted to hear of the wonderful service that you have received from Mina. Kind regards, Jessica
Excellent to receive as to often praise where it is due is forgotten.
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ChristineIllawarra, NSW
Excellent
The policy was great value and easy to access. I have never thought of comparing prices before, have stayed with the same company, but due to financial stress I decided to compare,so glad I did.
1 comment
Customer RelationsAustralian Seniors
Hi Christine,
I'm delighted to hear that we have been able to provide you with an affordable policy in which you have found value. Thank you for taking the time to share your review with us, we really appreciate it.
kind regards,
Alisa
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Find out how Seniors Home & Contents Insurance compares to other Home and Contents Insurance
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unknown25AU
- 2 reviews
- Verified customer
Contents Insurance
I have had insurance on my home for more than 43 years have never claimed so my experience is based on value only.
So this decision was done om price alone. With insurance none of us know how hood they are until we claim. I hope i never have to claim, but id i do i hope i am not disappointed.
1 comment
Customer RelationsAustralian Seniors
Hi Unknown25,
I'm delighted to hear we have been able to provide an affordable cover that suits your needs and that you have found value in your policy. Thank you for sharing your review with us, we really appreciate it.
Kind regards,
Alisa
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Glad I inquired
The policy was easy to process,it was good value compared to others and covered all our needs. This is our first policy with Seniors but I don’t think it will be our last
1 comment
Customer RelationsAustralian Seniors
Hi Ian,
It's wonderful to hear you have found value in your policy and that setting up your cover was met with ease. Thank you for taking the time to share your review with us and we look forward to w... Read more
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AndrewSouth-Eastern Region, NSW
Good easy to set up
I thought it was good value for money as other insurance companies were doubling there premiums to recoup the money that they have to pay out from the bush fires. But australian seniors seemed to be on par with what I was paying with my other insurance company. I am a happy customer thank you
1 comment
Customer RelationsAustralian Seniors
Hi Andrew,
It's great to hear that we have been able to provide you an affordable policy that suits your needs. Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
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PeterCentral Highlands and Goldfields, VIC
Good cover to suit the buyer and price
Been with seniors for over 4years and very happy with the pricing the product and especially the people who I talk with to ensure I get the cover I need and that it meets the needs
1 comment
Customer RelationsAustralian Seniors
Hi Peter,
Thank you for your great review! It's wonderful to hear of the service you have received and that we have been able to provide you an affordable cover that suits your needs. Thanks again for... Read more
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Very Professional
The representative was very clear in explaining the PDS of the policy. A very competitive price compared to other policies and a huge difference in the invoice sent for my renewal from current insurer.
1 comment
Customer RelationsAustralian Seniors
Hi Anne,
It is wonderful to hear of the great service that you have received from our team and that we can provide you with a competitively priced policy. Thank you for taking the time to share your e... Read more
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Older policy holderQueensland
Trouble free experience!
The representative was very thorough in going through all the aspects of the policy I was after. At every stage she made sure I understood before proceeding to the next step. I required a number of changes to the standard conditions and we worked through those together. All in all, I was very satisfied with the experience and purchased the policy.
1 comment
Customer RelationsAustralian Seniors
Hi there,
Thank you for such a great review! It's wonderful to hear our team member has left you feeling fully informed when setting up your policy to be suited to your needs. Thanks again for taking ... Read more
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Find out how Seniors Home & Contents Insurance compares to other Home and Contents Insurance
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Very good
The lady we dealt with was very thorough and explained the policy very clearly.
This is the first time we have had a policy with Seniors and we found the whole experience very worry free
1 comment
Customer RelationsAustralian Seniors
Hi Kim,
Welcome to Australian Seniors! It's wonderful to hear that one of our team member have been able to provide the information needed when setting up a new policy and that this was a worry-free ... Read more
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Luisa
- 2 reviews
Professional and clear
Got the required information in an efficient way.
Polite, clear English,
Sorry I want to cooperate but don't know what else to write, It was a nice lady that made my life easy by answering my questions and processing the documentation to create my policy
1 comment
Customer RelationsAustralian Seniors
Hi Luisa,
I'm delighted to hear of the service you received from one of our team members and you were provided with the information necessary to choose a policy that suits your needs. Thank you for t... Read more
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LionelVictoria
Very simple
Loved the website application form, so easy, loved the price even more. Beat my old insurance company for price by a long way. Will be insuring more with them where other policies elsewhere expire. Thanks Lionel
1 comment
Customer RelationsAustralian Seniors
Hi Lionel,
It's wonderful to hear of the ease in which you were able to set up your policy and that we have been able to provide you with an affordable cover that suits your needs. Thank you for taki... Read more
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NookerAdelaide
- 2 reviews
Seems to be a good product, we will see.
First time with this company, easy to set up and is good value. I trid numerous other companies and this policy was
the best and easiest policy to set up.
1 comment
Customer RelationsAustralian Seniors
Hi Nooker,
Thank you for taking the time to share your experience with us. I am delighted to hear of the ease in which you were able to set up your policy and that we can provide you with an affordabl... Read more
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Great Service
I was very pleased with the service I received. David, the salesman I dealt with, rang promptly at the time we had arranged. He was happy to answer multiple questions and look at different options for my policy without rushing me into making a decision. Australian Seniors offered the best value policy and obviously have a high standard of customer service.
1 comment
Customer RelationsAustralian Seniors
Hi Patricia,
It is a pleasure to hear of the great service that you have received from David and that he was able to assist in answering your questions, ensuring that you felt fully informed when choo... Read more
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JanetVictoria
Very happy I accepted the policy offered me
The lady was very helpful explaining to me about my policy I have accepted for my contents insurance as I thought it was very good value so I accepted it
1 comment
Customer RelationsAustralian Seniors
Hi Janet,
Thank you for your lovely review. It's great to hear of the great service you received with our helpful team member and that you have found value in your policy. Thanks again for sharing you... Read more
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Find out how Seniors Home & Contents Insurance compares to other Home and Contents Insurance
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Jeff W.North-West & West coast, TAS
Great value for money
The whole experience of obtaining a quote and moving to a policy was seamless. I appreciated the phone call to assist me through the system. I am looking forward to good customer experience.
1 comment
Customer RelationsAustralian Seniors
Hi Jeff,
It is wonderful to hear that the set up of your policy was seamless and of the great service that you have received from our team. Thank you for taking the time to share your experience with us, we really appreciate it.
Kind regards,
Jessica
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RaymondGoulburn Valley, VIC
I was pleased that I could talk to an Australian
I did a lot of research into my house and contents, and found that I could talk to Seniors insurance and get the right information that I required, then I was happy to stay with Seniors insurance. This is my 3rd year.
2 comments
I was pleased to still be going with Seniors Insurance
Customer RelationsAustralian Seniors
Hi Raymond,
I'm delighted to hear that you felt fully informed when speaking with one of our team members when answering your questions. Thank you for your continued loyalty and support, we really appreciate it.
Kind regards,
Alisa
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Good from start to finish
The policy was cheaper than others and the lady, sorry can not remember her name, was very understanding and explained the policy in full. Customer Service was the best and she listened to my situation.
1 comment
Customer RelationsAustralian Seniors
Hi Anne,
Thank you for such a wonderful review! It's great to hear of the service you received from our team member when setting up an affordable policy for you and you were left feeling fully informe... Read more
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PhillipHobart, TAS
Professional service
Great value, made easy by support staff. Initially online then made easy by immediate phone completion update by professional consultant - thank you Erin!
No claim.
Newly retired and new to AS, will follow up with other policies in due course
1 comment
Customer RelationsAustralian Seniors
Hi Phillip,
It's wonderful to hear of the value you have found in your cover and that setting up your policy was met with ease with our team member, Erin. Thank you for taking the time to share your e... Read more
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Great value
Policy is great value, responded to internet quote quickly.
Polite staff, no pressure to change from one company to Australian Seniors. All questions asked were answered well.
Easily set up new policy.
1 comment
Customer RelationsAustralian Seniors
Hi Denis,
Welcome to Australian Seniors! It is a pleasure to hear of the great service that you have received from our team and that we can provide you with an affordable option that is suitable to yo... Read more
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Questions & Answers
Gwenasked
Has anyone had to claim? If so how was the outcome? Thank you
Carissaasked
Do you have to be a senior to get insurance cover?
2 answers
Customer RelationsAustralian Seniors
Hi Carissa,
Thank you for reaching out, you do not have to be a senior to set up Home & Contents policy. If you would like for me to arrange one of our team members to contact you and discuss a quote for you, please provide your full name and contact number in a private message.
Kind regards,
Alisa
Alisa is it safe to put my personal details here?
Rhpasked
What are they like when you make a claim?
No answers
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Customer RelationsAustralian Seniors
Hi Dennis,
us and welcome to Australian Seniors. Kind regards, AlisaIt's great to hear you have found value in your policy and that our helpful team member, Julie, has left you feeling fully informed. Thank you for taking the time to share your review with... Read more