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Reviews

3.4

146 reviews
5
(76)
4
(11)
3
(5)
2
(8)
1
(46)
  • Sender or ReceiverSender (10%) · Receiver (90%)
  • Delivery Time
    • On Time (61)
    • Early (10)
    • Late (5)
    • Never Arrived (5)
    • Never Collected (2)
    • Unacceptably Late (1)
  • Delivery Arrived in Good ConditionYes (96%) · No (4%)
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Reviewer Photos & Videos

  • Verified customer

Really impressed

published

At first I was a bit tentative about using an online sender but was really impressed by the Shipito service. Detailed tracking and quick delivery. Would definitely recommend to a friend



Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you for the review!

Review collected in partnership with Shipito

Donna

DonnaPERTH

  • 3 reviews
  • Verified customer

Fast & Efficient

published

Shipitto offers great service and thorough communication throughout the purchase and shipping process. Not the cheapest service on offer but willing to pay a bit extra for efficient shipping and peace of mind and optional extras (insurances, photos of package etc)

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you!

Review collected in partnership with Shipito



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Phillip Pereira

Phillip PereiraGreater Melbourne (Metropolitan), VIC

  • Verified customer

Need to be more competitive

published

The speed of delivery is great, item in fantastic condition. however the cost is becoming prohibitive, some items can be delivered cheaper from the original seller or other shipping companies. need to be more competitive

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

We are here to help whenever the original seller won't ship to you.

Review collected in partnership with Shipito

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  • Verified customer

Excellent service

published

America doesnt seem to ship to Australia very often and when it does the cost is ridiculous.
So shipito is an excellent service that allows me to shop in the USA and get packages sent at a reasonable cost.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you!

Review collected in partnership with Shipito

  • Verified customer

Shipped what nobody else would with my friends at Shipito.

published

Shipped what nobody else would with my friends at Shipito. They`re very patient with regarding storage. I could not have obtained my ebike without them. Merry Christmas friends at Shipito !

Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
2 comments
Wes d
Wes d

This saga`s not over dear friends, that battery`s just been returned to your HQ at Shipito. I`m annoyed with Batteryspace for this, they didn`t even ask, just hit return and rushing to collect the bill. Not like friends at all

Shipito
Shipito M.Shipito

Thank you!

Review collected in partnership with Shipito

  • Verified customer

Fast shipping

published

I have been using shipito for years now and have sent countless parcels to myself to facilitate shopping in the USA. I like the photo parcel updates and quick postage, as well as parcel consolidation options (saves a lot on postage!).

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you for the review!

Review collected in partnership with Shipito

Anthea

AntheaMelbourne

  • 2 reviews

Fees for everything, and GST make it not worth it.

published
Sender or ReceiverSender
Shipping TypeInternational
1 comment
Shipito
Shipito M.Shipito

I'm sorry you had a bad experience. Please email your suite number to [email protected] so I can look into this issue.

Charlie

CharlieCentral, SA

  • 3 reviews

Disappointed

published

I was very disappointed when I could no longer shop Amazon US in Australia, so I did some looking around and discovered all these places willing to give you a US address. Great. I signed up. Very very unaware of the costs. I purched some items for my kids for Christmas from amazon with free shipping.Total cost was $88.67. However it is going to cost me almost $500 to have those items shipped to me.

Sender or ReceiverReceiver
Shipping TypeInternational
1 comment
Shipito
Shipito M.Shipito

I'm sorry you had a bad experience. Please email your suite number to [email protected] so I can look into this issue.

Steve

Steve

  • 2 reviews
  • Verified customer

A great business and quality service & support.

published

Package arrived on time and without damage. Tracking information was provided and constantly updated, great customer service and friendly staff.
Would recommend SHIPITO to persons looking for quality freight shipping options.
Regards,
Steve

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you for taking the time to review us!

Review collected in partnership with Shipito

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Sergei Mitnik

Sergei MitnikSydney, NSW

  • Verified customer

Excellent service from Shipito!

published

The package (a combination of supplements from a couple of websites) arrived in good time and in fine condition. I was supplied with accurate and helpful tracking information. Shipito customer service was great!

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you for the review!

Review collected in partnership with Shipito

tigercjn

tigercjnGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Just great, don't use it often but works when great when I do.

published

Always been 100%, all items have arrived quickly and I have never had any problems getting the item shipped to them, always accurate information and never any customs problems. All great.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you!

Review collected in partnership with Shipito

Trevor Oyston

Trevor OystonSouth East Queensland, QLD

  • Verified customer

Excellent Service

published

Very friendly service and my goods arrived here in Australia on time and undamaged. Packaging and consolidation of orders was excellent. I will continue to use Shipito for all purchases that cannot be sent directly to Australia from the vendors. Shipito took care of all taxes (GST) that us here in OZ now have to pay on any online purchases regardless of value.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you for the review!

Review collected in partnership with Shipito

  • Verified customer

Good service provider

published

My previous experiences with them were all GOOD, hope they keep it up.
My packages arrived at the expected time and in good condition.
Accurate tracking information was given for all my previous shipments.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you!

Review collected in partnership with Shipito

  • Verified customer

Excellent Service

published

Very easy and affordable.Mix up with address but the help line was very helpful and delivery was within min. Of the time they said.I will definitely use this service more.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
2 comments
Deidre S.
Deidre S.

Second shipito order had fast service.No mix up with warehouses. Parcel was delivered fast.

Shipito
Shipito M.Shipito

I am glad we could help!

Review collected in partnership with Shipito

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Yvette Dietrich

Yvette DietrichSouth East Queensland, QLD

  • Verified customer

Easy, fast and accurate. Thank you!

published

Contact was timely and the reaction to my choices was quick and easy to follow the progress. The postage pricing was more than fair with many options to pick from.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you so much!

Review collected in partnership with Shipito

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  • Verified customer

Smooth, quick turnaround

published

An item was sent from Kentucky, USA to the Californian Shipito. Notification of the item was sent by Shipito very quickly along with options for shipping to final address. The item arrived quickly and undamaged.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you so much!

Review collected in partnership with Shipito

  • Verified customer

Brilliant to have a US Address where i can send purchased items to

published

Some shops do not deliver to europe/germany, then it's nice to have a US Address, Shipito forwards the items to germany, that's a great service and shipment is fast. The best is that you can declare the price of a purchased item without shipment cost in the customs declaration papers.

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
2 comments
Shipito
Shipito M.Shipito

Thank you for the review!

Peter B.
Peter B.

glad that you like it

Review collected in partnership with Shipito

  • Verified customer

Regular user

published

I use this service about 4/5 times a year and have done for the last 4/5 years. Overall there have been very few issues and any that have arisen have been resolved. I can recommend this service provider.

Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you so much!

Review collected in partnership with Shipito

janet

janetmelbourne

  • 4 reviews
  • Verified customer

Excellent careful re shipper

published

We have used shipito services for more than ten years, buying in the United States and shipping consolidated purchases to Australia. The site is easy to use, easy to order fine tuning of packing and choice of shippers and choice of competitive shipping. The tracking is accurate, the dispatch timely, the items carefully packed in new boxes and arrives in perfect condition.
I could not recommend Shipito more highly. There is a chat person to aid if make an error or otherwise need assistance.
I sent by shipito and received by shipito

Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Shipito
Shipito M.Shipito

Thank you for the review!

Review collected in partnership with Shipito

lou

louSydney, NSW

  • 2 reviews
  • Verified customer

Poor Customer Service

published

I have been waiting for over a month for a domestic parcel to arrive. I keep getting different messages. It feels useless talking to the people on the other end. I am told that the parcel will arrive, but it is still MIA>

Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Page 2 of 8
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Questions & Answers

Martie M.

Martie M.asked

I was about to sign up but there seems to be ALOT of Australians that lose their parcels! And reading the comments, it seems that the postage fees are exhorbitant. Why use a 3rd party postal service if they are going to charge more than lets say, UPS?? Whats going on Shipito??? My little parcel will be less than 100gms in weight and I would grow horns and spit fire if I had to pay stupid high postage costs for a small item. Im not confident this is the right company. Im going with myus post. They seem more legitimate.
Sorry.

1 answer
Shipito
Shipito M.Shipito

Hi Martie,
Please visit our shipping calculator to see what your costs will be. https://www.shipito.com/en/shipping-calculator
We actually have a very good delivery rate to Australia. In comparison to MyUS you will find we offer 3 different services that are less than their cheapest price for 100gram package.

Get an answer from our members and Shipito representatives

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