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Reviewer Photos & Videos
- Verified customer
Really impressed
At first I was a bit tentative about using an online sender but was really impressed by the Shipito service. Detailed tracking and quick delivery. Would definitely recommend to a friend
1 comment
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DonnaPERTH
- 3 reviews
- Verified customer
Fast & Efficient
Shipitto offers great service and thorough communication throughout the purchase and shipping process. Not the cheapest service on offer but willing to pay a bit extra for efficient shipping and peace of mind and optional extras (insurances, photos of package etc)
1 comment
Shipito M.Shipito
Thank you!
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Phillip PereiraGreater Melbourne (Metropolitan), VIC
- Verified customer
Need to be more competitive
The speed of delivery is great, item in fantastic condition. however the cost is becoming prohibitive, some items can be delivered cheaper from the original seller or other shipping companies. need to be more competitive
1 comment
Shipito M.Shipito
We are here to help whenever the original seller won't ship to you.
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- Verified customer
Excellent service
America doesnt seem to ship to Australia very often and when it does the cost is ridiculous.
So shipito is an excellent service that allows me to shop in the USA and get packages sent at a reasonable cost.
1 comment
Shipito M.Shipito
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- Verified customer
Shipped what nobody else would with my friends at Shipito.
Shipped what nobody else would with my friends at Shipito. They`re very patient with regarding storage. I could not have obtained my ebike without them. Merry Christmas friends at Shipito !
2 comments
This saga`s not over dear friends, that battery`s just been returned to your HQ at Shipito. I`m annoyed with Batteryspace for this, they didn`t even ask, just hit return and rushing to collect the bill. Not like friends at all
Shipito M.Shipito
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- Verified customer
Fast shipping
I have been using shipito for years now and have sent countless parcels to myself to facilitate shopping in the USA. I like the photo parcel updates and quick postage, as well as parcel consolidation options (saves a lot on postage!).
1 comment
Shipito M.Shipito
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AntheaMelbourne
- 2 reviews
Fees for everything, and GST make it not worth it.
I have been a fairly happy Shipito customer for 6 years. I have about 2 packages shipped every year to Australia. I have previously recommended them to colleagues and friends here in Australia. They pack items really well and have always been prompt. They have only loSt one item of mine within their warehouse which they have acknowledged but never compensated me for. This past year however I feel it has become more expensive and complicated and is not worth it. I am not saving on shipping. I used to use them to save on shipping by consolidating...Read more
purchases and having them shipped by their preferred provider and paying one lot of low cost shipping. I thought it was a brilliant concept they had. This past year I have felt all the additional fees for 'per parcel' consolidation rather than just a one off fee for consolidation and then the 'processing fee' was getting rediculous. They seem to not be holding parcels for as long before charging you additional storage fees (3 months) despite paying an annual fee for the address. This is a problem when the whole point for many people is to accumulate items over the year and consolodate them and ship them. My most recent parcel had $40 in fees prior to any shipping costs and then $25 in GST . I couldn't believe it! This is in addition to the annual fee you pay for the address and without selecting any additional services beyond consolidation. Then AFTER they consolidated my item and I paid for shipping they notified me that they had cancelled my shipment and could not ship my item as one of my items was Equal sweetener and therefor a foodstuff and I would have to actually ship it priority by a method more than twice as expensive. I feel rorted. It is too late to just abandon that item too as I would be charged to have the item unpacked and removed and repacked. The postage is more than the value of the items. They tell you afterwards. Despite detail of the contents being on each items customs declaration prior to consolidation. Sweetener is hardly perishable or dangerous. This happened with my last article which had free perfume samples in and the one prior to that which after it had been there for months they decided to tell me AFTER consolidation was too big to actually send. It was a medium Samsonite case.1 comment
Shipito M.Shipito
I'm sorry you had a bad experience. Please email your suite number to [email protected] so I can look into this issue.
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CharlieCentral, SA
- 3 reviews
Disappointed
I was very disappointed when I could no longer shop Amazon US in Australia, so I did some looking around and discovered all these places willing to give you a US address. Great. I signed up. Very very unaware of the costs. I purched some items for my kids for Christmas from amazon with free shipping.Total cost was $88.67. However it is going to cost me almost $500 to have those items shipped to me.
1 comment
Shipito M.Shipito
I'm sorry you had a bad experience. Please email your suite number to [email protected] so I can look into this issue.
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Steve
- 2 reviews
- Verified customer
A great business and quality service & support.
Package arrived on time and without damage. Tracking information was provided and constantly updated, great customer service and friendly staff.
Would recommend SHIPITO to persons looking for quality freight shipping options.
Regards,
Steve
1 comment
Shipito M.Shipito
Thank you for taking the time to review us!
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Sergei MitnikSydney, NSW
- Verified customer
Excellent service from Shipito!
The package (a combination of supplements from a couple of websites) arrived in good time and in fine condition. I was supplied with accurate and helpful tracking information. Shipito customer service was great!
1 comment
Shipito M.Shipito
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tigercjnGreater Melbourne (Metropolitan), VIC
- 2 reviews
- Verified customer
Just great, don't use it often but works when great when I do.
Always been 100%, all items have arrived quickly and I have never had any problems getting the item shipped to them, always accurate information and never any customs problems. All great.
1 comment
Shipito M.Shipito
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Trevor OystonSouth East Queensland, QLD
- Verified customer
Excellent Service
Very friendly service and my goods arrived here in Australia on time and undamaged. Packaging and consolidation of orders was excellent. I will continue to use Shipito for all purchases that cannot be sent directly to Australia from the vendors. Shipito took care of all taxes (GST) that us here in OZ now have to pay on any online purchases regardless of value.
1 comment
Shipito M.Shipito
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- Verified customer
Good service provider
My previous experiences with them were all GOOD, hope they keep it up.
My packages arrived at the expected time and in good condition.
Accurate tracking information was given for all my previous shipments.
1 comment
Shipito M.Shipito
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- Verified customer
Excellent Service
Very easy and affordable.Mix up with address but the help line was very helpful and delivery was within min. Of the time they said.I will definitely use this service more.
2 comments
Second shipito order had fast service.No mix up with warehouses. Parcel was delivered fast.
Shipito M.Shipito
I am glad we could help!
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Yvette DietrichSouth East Queensland, QLD
- Verified customer
Easy, fast and accurate. Thank you!
Contact was timely and the reaction to my choices was quick and easy to follow the progress. The postage pricing was more than fair with many options to pick from.
1 comment
Shipito M.Shipito
Thank you so much!
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- Verified customer
Smooth, quick turnaround
An item was sent from Kentucky, USA to the Californian Shipito. Notification of the item was sent by Shipito very quickly along with options for shipping to final address. The item arrived quickly and undamaged.
1 comment
Shipito M.Shipito
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- Verified customer
Brilliant to have a US Address where i can send purchased items to
Some shops do not deliver to europe/germany, then it's nice to have a US Address, Shipito forwards the items to germany, that's a great service and shipment is fast. The best is that you can declare the price of a purchased item without shipment cost in the customs declaration papers.
2 comments
Shipito M.Shipito
Thank you for the review!
glad that you like it
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- Verified customer
Regular user
I use this service about 4/5 times a year and have done for the last 4/5 years. Overall there have been very few issues and any that have arisen have been resolved. I can recommend this service provider.
1 comment
Shipito M.Shipito
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janetmelbourne
- 4 reviews
- Verified customer
Excellent careful re shipper
We have used shipito services for more than ten years, buying in the United States and shipping consolidated purchases to Australia. The site is easy to use, easy to order fine tuning of packing and choice of shippers and choice of competitive shipping. The tracking is accurate, the dispatch timely, the items carefully packed in new boxes and arrives in perfect condition.
I could not recommend Shipito more highly. There is a chat person to aid if make an error or otherwise need assistance.
I sent by shipito and received by shipito
1 comment
Shipito M.Shipito
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louSydney, NSW
- 2 reviews
- Verified customer
Poor Customer Service
I have been waiting for over a month for a domestic parcel to arrive. I keep getting different messages. It feels useless talking to the people on the other end. I am told that the parcel will arrive, but it is still MIA>
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Questions & Answers
Martie M.asked
I was about to sign up but there seems to be ALOT of Australians that lose their parcels! And reading the comments, it seems that the postage fees are exhorbitant. Why use a 3rd party postal service if they are going to charge more than lets say, UPS?? Whats going on Shipito??? My little parcel will be less than 100gms in weight and I would grow horns and spit fire if I had to pay stupid high postage costs for a small item. Im not confident this is the right company. Im going with myus post. They seem more legitimate.
Sorry.
1 answer
Shipito M.Shipito
Hi Martie,
Please visit our shipping calculator to see what your costs will be. https://www.shipito.com/en/shipping-calculator
We actually have a very good delivery rate to Australia. In comparison to MyUS you will find we offer 3 different services that are less than their cheapest price for 100gram package.
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Shipito M.Shipito
Thank you for the review!