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Reviews

3.4

146 reviews
5
(76)
4
(11)
3
(5)
2
(8)
1
(46)
  • Sender or ReceiverSender (10%) · Receiver (90%)
  • Delivery Time
    • On Time (61)
    • Early (10)
    • Late (5)
    • Never Arrived (5)
    • Never Collected (2)
    • Unacceptably Late (1)
  • Delivery Arrived in Good ConditionYes (96%) · No (4%)
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Reviewer Photos & Videos

Cam C.

Cam C.Greater Melbourne (Outer), VIC

  • Verified customer

A+ great shipping company

published

I'm very happy with there service they give me, this is not the first package I have had them ship out to me in Australia.



tracking information was great, Packages have turned up in Good condition most of the time.

1 comment
Shipito
Shipito M.Shipito

Thank you for your review!

-Shipito Team

Review collected in partnership with Shipito

Sharlie Pettit

Sharlie PettitSydney, NSW

  • Verified customer

Great option for purchasing US products

published

Shipitto is a fantastic company. My packages always arrive in excellent condition. Double postage makes it expensive, but it's the only way to purchase US products that can't otherwise be sent internationally.

1 comment
Shipito
Shipito M.Shipito

Thank you for your review!



-Shipito Team

Review collected in partnership with Shipito

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  • Verified customer

Prices going up, services going down...

published

Their services have become very expensive lately. There are some unnecessary restrictions when shipping dietary supplements. Avoid at all costs sending electronics with Li-Ion batteries as they will ask for ridiculous paperwork.

1 comment
Shipito
Shipito M.Shipito

Please email me at [email protected] if you have concerns about your shipment.

Review collected in partnership with Shipito

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  • Verified customer

Always on time

published

Packages arrived on time in condition as expected. The service is good. Sometimes postage can be a bit pricey, but that is not Shipito's fault. Photo service is good. Thanks

1 comment
Shipito
Shipito M.Shipito

Thank you for your review!

-Shipito Team

Review collected in partnership with Shipito

Cant recommend

published

I asked Shipitto to stop sending me unsolicited junk mail as I could not find any way to turn it off in settings.

In response they deleted my account, no explanation....

3 comments
Shipito
Shipito M.Shipito

Please email your suite number to [email protected] and I will look into this and see if I can see what happened to your account.

Kerry
Kerry

I'd be happy to give it to you if I could log in to my account to get it Anna....

Shipito
Shipito M.Shipito

If you send me the email address associated with it I can look it up that way.

Very Dissapointed

published

I have been using shipito to ship my car parts i buy mainly for my 3 x 30yr old mercs and they recently rufused to ship with my prefered carrier Aust Post and i had to ship with USPS which ended costing AUD$200 to ship a basic size parcel with a few parts in it and not weighing much at all. I could not budge them to ship with Aust post. Previous to this i have shipped hundreds of parcels over the years with car small parts and even as recently as in July two parcels were sent with used parts. I am not happy at all considering is was a long time client over some 7yrs before. Their consolidation fees are expensive as well and now i will be trying out MyUSA.com to see how they compare

1 comment
Shipito
Shipito M.Shipito

I'm sorry you had this experience. Please email your suite number to [email protected] and I will see what I can do to get this resolved.

Andrew Beazley

Andrew BeazleySouth East Queensland, QLD

  • 2 reviews

Great Service

published

Great service. Once you understand the shipping rules to your country you can save a lot with shipito. They responded to my questions promptly & were very helpful when I asked for assistance.

1 comment
Shipito
Shipito M.Shipito

Thank you for the review.

-Shipito Team

bi66les

bi66lessydney

  • 3 reviews
  • 1 like

Use a different company

published
1 comment
Shipito
Shipito M.Shipito

I'm sorry you had this experience. Please email your suite number to [email protected] and I will see what I can do to get this resolved.

Freddy

FreddySydney

  • 13 reviews
  • 1 like

scammers

published
2 comments
Shipito
Shipito M.Shipito

I'm sorry you had this experience. Please email your suite number to [email protected] so we can make this right.

Freddy
Freddy
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Chen J.

Chen J.Greater Melbourne (Metropolitan), VIC

Worst experience ever!

published
1 comment
Shipito
Shipito M.Shipito

I'm sorry you had this experience. Please email your suite number to [email protected] so we can make this right.

Josh Walsh

Josh WalshSouth East Queensland, QLD

  • Verified customer

Very reliable service

published

I have used Shipito for the last couple of years and they have always been quick and reliable to process and forward my packages. The prices for the services they offer are very fair. Would highly recommend.

1 comment
Shipito
Shipito M.Shipito

The Shipito Team thanks you for the great review!

Review collected in partnership with Shipito

  • Verified customer

A great service

published

The Services offered were professionally undertaken with friendly advice given every step of the way.. the parcels were combined and boxed professionally and The Tracking supplied for my parcel was clear and concise. Highly recommend .

1 comment
Shipito
Shipito M.Shipito

Thank you

-Shipito Team!

Review collected in partnership with Shipito

Thomas Kaufmann

Thomas KaufmannSouth East Queensland, QLD

  • Verified customer

Great as always

published

I've sent many items through Shipito. No problems at all. It arrived on time, and in good condition. Forwarded to me as expected. Will continue to use them in the future.

1 comment
Shipito
Shipito M.Shipito

Thank you! We are excited to continue working with you.

Review collected in partnership with Shipito

  • Verified customer

Excellent

published

Excellent never had any problems. As some who based outside the us this has been a reliable service. Goods always arrive in good condition and tracking is very accurate
Thanks

1 comment
Shipito
Shipito M.Shipito

Thank you!

Review collected in partnership with Shipito

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They open your packages; rates are expensive

published

They open your packages without consent and re-package very flimsily, ie just one piece of tape - they don't care if it gets lost in transit. Ask for a photo prior to sending and you don't receive one...Rates are higher than standard despite an extra $2 charge per package. I am sender and receiver. Tracked packages are more reliable than untracked.

3 comments
Shipito
Shipito M.Shipito
timyoung00
timyoung00
Shipito
Shipito M.Shipito
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Guitary

GuitaryGreater Melbourne (Metropolitan), VIC

  • 14 reviews
  • Verified customer

Warning, this service is very expensive, errors happen and are painful to correct

published
3 comments
Shipito
Shipito M.Shipito

I'm sorry you had a bad experience. Your refund was processed today with the fees waived. I have emailed you regarding this.

Guitary
Guitary
Guitary
Guitary

Some people are questioning why so many 5 star reviews from people who have 1 review to their name, reviewing shipito on the day they sign up here. If it seems dodgy and it's a company, probably is.

NB the Nasty Bigot

NB the Nasty BigotAdelaide

  • 7 reviews
  • Verified customer

5/5 Reliability | 5/5 Support | 3/5 Fees

published

As with my first review, Shipito are reliable and hasty in responsiveness to package receival and sending.

3 pictures are taken on receipt to the warehouse, and email notifications are sent to indicate when the package is ready to be paid for and shipped to you.

The downside to the great service is cost.

I've thought about trying different shipping providers, but shipito have been consistent with their service and its hard to find reliable and responsive courier and parcel companies - so Shipito are my choice for getting my parcels from USA to Australia.

1 comment
Shipito
Shipito M.Shipito

The team here at Shipito wants to thank you for the feedback. We are currently working on ways to lower the costs for our loyal customers. We are excited to continue helping you ship to AU!

L W.

L W.New South Wales

Incredibly overpriced and charge fees like crazy

published
1 comment
Shipito
Shipito M.Shipito

Thank you for providing us feedback on your experience. Please provide me your suite number and I will look into this and see what I can do. My name is Anna and you can email me at [email protected].

Diana0777

Diana0777Hobart, TAS

  • 5 reviews
  • 7 likes
  • Verified customer

Easy, fast, reliable!

published

I used to hate missing out on so many things from overseas just because they do not ship to Australia. Now I don't have to miss out as Shipito offers a mail forwarding service whereby I can purchase whatever I want, provide my Shipito address and then Shipito sends it to me.

1 comment
Shipito
Shipito M.Shipito

The team here at Shipito is thrilled to receive such positive feedback and we are proud to help you ship around the world. Have you seen our new ePacket (USPS) and DHL options? They are very popular and I recommend checking them out!

Review collected in partnership with Shipito

  • Verified customer

Much better than their peers

published

Taking pictures is a welcome advantage over competitors. Prices are a little below average. Always well packed and tracked. Overall very professional. Very happy with service. Look forward to a long relationship.

1 comment
Shipito
Shipito M.Shipito

We love getting such great feedback. The team at Shipito is excited to help you with all your future shipping needs!

Review collected in partnership with Shipito

Page 4 of 8
See all Shipito reviews

Questions & Answers

Martie M.

Martie M.asked

I was about to sign up but there seems to be ALOT of Australians that lose their parcels! And reading the comments, it seems that the postage fees are exhorbitant. Why use a 3rd party postal service if they are going to charge more than lets say, UPS?? Whats going on Shipito??? My little parcel will be less than 100gms in weight and I would grow horns and spit fire if I had to pay stupid high postage costs for a small item. Im not confident this is the right company. Im going with myus post. They seem more legitimate.
Sorry.

1 answer
Shipito
Shipito M.Shipito

Hi Martie,
Please visit our shipping calculator to see what your costs will be. https://www.shipito.com/en/shipping-calculator
We actually have a very good delivery rate to Australia. In comparison to MyUS you will find we offer 3 different services that are less than their cheapest price for 100gram package.

Get an answer from our members and Shipito representatives

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