During a very stressful situation Richard from SMB bent over backwards to find a resolution. Even though the situation was not of his making and he had nothing to gain his help was made finding an answer so much easier. Highly recommend

I was dubious about using SMB as there are mixed review on here, but it ended up being fine. I shipped my car from Melbourne to Perth with items in the car, it cost a little over $1000.

They quoted me 15 days, but it took 3 weeks. I looked on the website and saw that they only move on business days, so it took 15 BUSINESS days which is fine, but they could have been clearer about the time estimate. To pick up in Perth they're only open 12pm-4pm weekdays which is hard if you work office hours.

But all in all, the car arrived, there doesn't appear to be any damage internally or externally, so I am pleased!! In conclusion: I would use SMB again.

Very helpful and was available for me to contact them anytime for updates as my car was delayed. Was very much satisfied with the service and particularly communication about delay and updates about car transport was very satisfying. Was able to get my car to destination in a very good condition.

Horrible service, as I write this my car has still not left the drop of Depot in Melbourne.
I’ve now been without a car for 2 weeks.
I was promised it would leave Melbourne on Wednesday 13th February, and again on Monday the 18th of February. It’s now Tuesday 20th of February and it is still sitting at the depot in Melbourne.
There is no communication from SMB to apologise for the delay, instead I am left having to chase it up. With such exorbitant fees for transport I would come to expect a much better service from this joke of a business.

Speed, Quality, Cost. Pick any 2. SMB ticked my boxes of Cost and Quality (undamaged), car was picked up a few days late but really, if you are getting it cheap and they don't mess up your car you can't really moan. Overall a good job.

SMB were fuss free to deal with and excellent customer service. My car was transported from Darwin to Melbourne in a week, when quoted 3. Very competitive prices. I would highly recommend.

Dropped my car off in Brisbane to be transported to Melbourne. Arrived a few days later than I was originally told and didnt get a call to organize delivery, they just turned up. Other than that was very satisfied, my car and all contents arrived no problems. Office staff were very pleasant to deal with and the bloke at the Brisbane depot went out of his way to wait around for me to bring my car in on a Friday afternoon, which saved me a lot of drama as i was booked for a flight the next morning.
Would use this company again.
Thanks!

I recently moved to Adelaide and hired the service of "Moving Cars" and SBM to transfer my car from Brisbane to Adelaide. On their website, they promise to deliver the car within 6-10 business days. However, it has been more than 21 days that I am waiting for the car to be delivered. Any time that I rang the company the staff is really arrogant and don't give a proper answer about when the car will be delivered. I am having financial losses because I need the car to commute and also I have personal belongings that I use to work inside the car. I think this is a complete lack of respect for clients, as we are counting on the delivery.

Got a car i bought sent through this company Melbourne to darwin got dropped off on the 16th july was told 15 working days when dropped off. Now i had just sent my old car to Melbourne from darwin through prix car which mind you only cost $800 and SMB id charging $1900 with goods for the same route but opposite direction and it arrived in only 5 working days so the next week i decided to call and ask for a rough eta and was then told 20 working days. So this week been called again and was told 15-16 working days but was then told it would be here next Wednesday which is 23 working days.... how does it take 5 days to go one way and 23 to go the other?

I dropped my brothers car off to be moved to Cairns from Perth. They said it would take just over a week, its been 2 months and they are refusing to tell us where the car is and when it's being delivered.

I recently sent my holden sports Ute from Darwin to brisbane depot to depot with SMB. Great service from the start till the end. Car tired up on time no damage. I was able to phone up and get estimate delivery date. Depot called me as soon as it arrived. Happy with the service

Having read the reviews of movingcars, I had calculated 4 weeks for my car to be moved from Sydney to Perth. To my pleasant surprise they rang me to pick up my car in Perth, less than a week since I had left my car at the Sydney depot. Great Service!!!

they tell you one thing and do another then say sorry we make mistakes then tried to get a refund and told this would cost me money can I have a number to ring head office sorry we don't do that. don't use this company