Easy transport I booked directly this time and was so much better than using other companies. Thanks to Andrew for answering all my concerns and too many phone calls.

Damaged my car, then started ignoring emails and phone calls after saying they will get back to me. Has been months with NO returned phone calls or emails.

Reported to consumer affairs / fair trading.

Avoid this company.

My brand new car arrived in perfect condition!I was a little worried as never done this before but was able to call and track my car and it all worked out great.

Fast, helpful and economical. Richard solved every problem i had trying to.move a car from state to state without being there.

I was quoted 10-14 days to get our car from Sydney to Adelaide. Contacted SMB 7 days in to see when it would be arriving was told it was leaving Sydney tomorrow. After 3 days I contacted them again as I hadn’t heard anything. I was told it hadn’t left but would be leaving tonight. This went on for another 10 days. The car finally arrived 2 weeks late and we had to hire a 4wd for a holiday that we had booked for our new vehicle. To make things worse, when it arrived the spare key was missing. Over 2 months of constantly calling to find out where my spare key was, SMB finally agreed to pay for the replacement of it. But I had to organise this service. The only positive was the car wasn’t damaged when it got here.

They quoted me 16-20 days to transport my car from Melbourne to Darwin. I have been waiting 33 days and my car is still not here. I have contacted many times however, they change the delivery date every time I speak to them. The office people I spoke to were rude and offered no apology or empathy. I contacted the depot that my car is supposed to be delivered to, they informed me this company is not a good company and they have transported the wrong car all the way to Darwin on 2 different occasions. After all this I still am unaware of when my car will be delivered and have not been offered a refund or apology. Do not go with this company!

SMB helped me to move my car from Melbourne depot to Brisbane in a very reasonable time. I dropped off the car in Melbourne 8th Feb and it was ready for collection in Brisbane on 16th. There where no damage to the car or any other surprises. However, I would suggest that you could improve 2 things: 1) In both Melbourne/Brisbane depot it's really hard to locate your office unless you ask someone. Big "SMB Transport" signs will help a lot. 2) I didn't get any updates where my car is until I emailed your first on 16th. Regular email updates will be appreciated.

I had no issue at all with the transport of my Hyundai IX35. I packed my car full of stuff from Sydney to Perth. Took approx 4 weeks as expected! I got accurate information every time I called to check up on the ETA.

Cheapest quote out of nine. Called on Monday, car delivered from Melbourne to Sydney on Wednesday morning, less than 48 hours. No damage, not even a scratch. Polite and friendly service. I am very happy. I recommend them and will tell everyone, hence my presence here.

No I did not receive my car yet and not picked up from the sender on time either and also their was no tracking information provided.

Very happy with the SMB service. Quick follow up on queries, via email and phone. Transporting my vehicles from Adelaide to Brisbane I received them the same week I sent them. Can't ask for more than that. Prices were competitive, and service was outstanding.

Bought my car 4 weeks ago, they used this service to deliver it to me now coming up on 1 MONTH, this is unacceptable i was told the maximum amount of time it would take would be 5 DAYS not 1 month. about a week ago i rang to see what was going on and was told that it would be delivered 4 days from now, only to ring up again today (when i meant to receive it) and be told that i would have to wait another 5 DAYS. Do not recommend this service at all.

7 days so far from Syd to Melb and still haven’t received my car. No one has contacted me and I’ve had to follow up multiple times to find out what’s going on. SMB still can’t give me a date as the truck driver is apparently away. Meanwhile I’m paying rental fees whilst I wait.