We had wonderful service from Jennifer that made us feel comfortable and not pressured. She was very easy to talk to and therefore it made finding the right mattress a painless process. Her experience and knowledge also really helped in finding the right mattress. We got a great price and are very happy with our mattress and would recommend this store to everyone.

We buy all our mattresses from this store. The most recent mattress was a QS Sealy. The service is great, friendly and supportive. The sale prices make purchasing a mattress affordable. Its great to be recognised by the staff when we enter the store. Fantastic guidance and help with choosing a mattress.

Sales assistant was very proficient and pleasant to deal with. Everything she said would happen did and the Mattress was delivered on time with friendly and careful delivery. Will certainly check your store again when needing a mattress.

I needed to buy 2 mattresses quickly for guests arriving in just over a week and the staff made the process so easy it was actually really enjoyable. The mattresses arrived at the store by the date I was initially advised which was great as I couldn't afford any delays. Throughout the buying and delivery processes staff were very accommodating and friendly therefore I would definitely deal with this business again.

A pleasure to deal with Jenni and Liz, an experienced, professional and friendly team.
We feel very confidant with all our purchases. Thank you for stearing us in the right direction, and answering our endless questions.

Jenny was absolutely Golden, we received great service, Jenny read friendly, approachable, listened to our every needs and made it possible to get what we wanted. This service makes us go back to buy more!! Thank you Jenny, your amazing!

Extremely happy with the service we received from Snooze in Cockburn. Gemma was fantastic and spent ages with us helping make sure we made the right choice. Love our new bed, loved the service and loved that we got a great sale price. Thankyou!

Elizabeth gave me great service to fit into my budget and time frame. She showed an amazing amount of empathy too for my situation. I loved that she went above and beyond her role to help meet and exceed my needs.

Shane helped us at Cockburn her service was 5 star she was patient, knowledgeable,efficent and professional could not fault her and will recommend her to anyone so thankyou so much we couldnt be happier with our new bed

I recently made a purchase at Snooze Cockburn and was served by Shane. I could not fault her service at all! She was amazing! She took all of mine & my partners needs into prospective & presented THE BEST fit. She went above and beyond for us and I could not thank her enough!!!

I Purchased a mattress from Jenni at snooze Cockburn I was greeted as soon as I walked in and felt very welcomed and at ease. Jenni was so helpful and very knowledgeable and anwsered all of my questions and I felt I got a very good quality mattress for a great deal. I would highly reccomend Jenni from Snooze Cockburn and will continue to buy all my other bedroom furniture from Jenni

Purchased in store Have had 3 dressing tables replaced as nails exposed Snooze has been A1 fantastic recommended store very happy with them nothing was a big deal but did everything to help. The warehouse manager did all possible to assist thanks Snooze as this was a manufacturer fault.

We bought a Madison Palace Super King Mattress and it wasn't cheap so I expected to have a great nights sleep - not so as the smell of the bed is so bad I get feel quite sick from the strong smell and have resorted to taking anti histamine as it's affected me so much. We went away for 2 weeks and aired the bed out but since coming back the problem is still there - not happy and if I had known this would be an issues we would never had bought the bed - never happened before with other beds we have bought.

Purchase was made in store, and for the past 3 weeks been chasing up delivery of beds, but no answer from anyone. Keep getting told the beds will leave today and to date 15 weeks after purchase no beds delivered yet and not getting a definitive delivery date.

Would have given 5 star if our $2700 mattress hadn't started sinking after 7 months of use. Now I am resorted to sleep closer to the centre where is had not sunk.

The customer service was great at the Jandakot/Cockburn branch and we are still happy with the bed frame and bed side table though it was $500+ just for the bedside table each (which we still think it is expensive). We wanted a matching set so unfortunately had to purchase as a set.

Spent over $5000 on our master suite and disappointed with the mattress. We will wait for a few more months and see if it continues to sink.

Overall, happy with the customer service and delivery.