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- Verified customer
Thank you for creating our home!
As first home owners the team at Stroud Northern Rivers helped us navigate the process of building our home. Helping us tailor our design to suit our sloped block, while maximising our space and views. Stroud offer high quality inclusions and are transparent on your contract and costs. Thank you!
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n3ssyRichmond-Tweed, NSW
- Verified customer
Great team delivering our custom designed and quality House and Granny Flat...ON time and within budget!
The team at Stroud Northern Rivers were great to deal with. From the sales manager who helped to visualise and complete our plan and liaise with the council, the team we worked with on finish and colour selections, and the building supervisor who was in contact with us regularly to talk about how the build was progressing and discuss any issues.
Communication was clear and efficient.
Having built with another company before we were impressed at the standard inclusions that Stroud offers. They were also committed to sourcing cost effective no...Read more
n standard inclusions i.e. an upgraded floor covering. We have a sloping site which meant added engineering challenges. Stroud were very transparent in the initial stages with costings which allowed us to make important decisions about the build. During contruction there were inevitably small issues, that were formally logged and fixed accordingly in a timely manner.
1 comment
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Beachbabe69Richmond-Tweed, NSW
- Verified customer
Dream Build delivered on time and on budget!
We firstly met with Luke in the sales process who talked us through their duplex designs and previous customers homes.
They didn’t have much of a range but were able to customise to our needs. This was a wonderful surprise.
We spoke about our finishes and desired budget. Which Luke took greatly into consideration.
As per Luke’s promises, he came back to us after 2 days with a quote within our budget.
Once the deposit was paid, there was a smooth process; Larnah from head office contacted us not long after and walked us through the contract process for colours and tiles with a great variety of choices.
...Read more
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Lyn and MarkRichmond-Tweed, NSW
- 2 reviews
- Verified customer
Professional service
From the moment we met Amelia at sales through to building with Rohan, we received highly professional service. We would build again if we could guarantee working with those two!
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S.G.J.BRichmond-Tweed, NSW
- Verified customer
Stroud Northern Rivers / Tweed Heads Best building Experience in the area!!!!
Amelia & the team at Stroud Northern Rivers/ Tweed Heads have been unreal!!
Their customer service, level of detail and experience are exceptional.
They have been outstanding to work with every step of the way and would highly recommend anyone wishing to use a quality building company then look no further then these guys.
They have a wealth of knowledge, go above and beyond to help create your dream home, there home designs and package are outstanding as well as the wide range of area options to build in making it fare more affordable for fami...Read more
ly's and first time builders to build there dream home. We had a last minute change in living locations for work so couldn't proceed with the build in the northern rivers but we will defiantly be choosing Stroud for our next home. Thank you to the amazing team at Tweed Heads/ Northern Rivers1 comment
James S.Stroud Homes
Hi S.G.J.B, Thanks so much for your review even though you couldn’t build with us due to your relocation to Perth! The Northern Rivers Team and myself were so pleased to receive your kind words. In sp... Read more
eaking with Luke, he has told me that you were looking to build the Bronte 240 with several customisations to suit your sloping site. Luke really appreciated that you were open to suggestions and were happy to compromise when it came to suit your budget and family. We would like to wish you all the best on your new ventures in Perth and thanks again for the recommendation. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
Jodi and Matt WillsRichmond-Tweed, NSW
- Verified customer
Dream home a perfect reality
Choosing to build our family home with Stroud Homes Northern Rivers, was the best decision. We designed a custom built home, that worked with the slope of our block, and the team at Stroud worked hard to get us exactly what we envisaged. Although we contacted other builders for a quote, Stroud’s standard inclusions were unbeatable! The quote provided to us at contract, is the price we had paid by handover. There were no hidden costs with Stroud. Between Contract Administrator Larnah, to Sales manager Luke, and Site Supervisor Rohan, we had fast...Read more
communication and lots of support. Rohan offered regular walk-throughs, and kept us fully informed throughout the build. We’re now living in a perfectly designed home for our family, and are very happy with the high quality finishes. Thank you Matt Lowson and your awesome team, on a very positive building experience.1 comment
James S.Stroud Homes
Hi Jodie & Matt, Congratulations on your new Stroud Home and thank you so much for sharing your experience with our readers! The entire Northern Rivers Team and I are so grateful for your review. In s... Read more
peaking with Luke he has told me that you had a wonderful vision for a modern two storey split level home, that would be both functional for you and your young family, as well as accommodating guests downstairs. The team really enjoyed working with you to create your vision and ensure you would have a flat back yard, despite the sloping site. You were always understanding with any challenges that came up during construction and communicated perfectly. We would like to wish you many happy memories in your new home and playing in the Iconic Lennox Head Fig trees across the road in the park. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
ChloeJoelJaggerLiffeyRichmond-Tweed, NSW
- Verified customer
Highly recommend to anyone looking to build!! Made building our first house easy and enjoyable!!
Stroud were amazing to deal with! All staff are friendly, approachable and made building our first house easy! Everything was exactly as we imagined! We would build with Stroud again any day!
1 comment
James S.Stroud Homes
Hi Chloe & Joel, Congratulations on your new home and thank you for your recommendation and 5 star review! Luke, Matt and the rest of the Northern Rivers Team really appreciate your comments. In speak... Read more
ing with Luke, he’s told me that you were great to build for. Being first home buyers, the team were happy to give you guidance throughout the entire process. Although you had some challenges with the site, needing a lot of retaining and a step garage you ended up with a super functional home with fantastic colour choices. We hope your family enjoy many years to come in your beautiful Mountain Façade. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
Santi LRichmond-Tweed, NSW
- Verified customer
On point and on time
Since starting our journey with Stroud Northern Rivers we have received amazing service. Everything that has been detailed and promised has been met and although we did request quotes elsewhere we easily made the decision to go with Stroud as they are pretty much the only builders that have included everything in our cost, no hidden charges to come, no unknowns. Luke, Larnah and the rest of the team have shown great care and attention toward what for us, as a young family, is a very big step. Thanks guys!
1 comment
James S.Stroud Homes
Hi Santi & Annaliese, Thanks so much for leaving us this wonderful 5 star review early on in your new home building journey! In speaking with Luke from the Northern Rivers Team I’ve been told that you... Read more
are dream clients who are very decisive and realistic. I hear that you are building a modified Avoca with Attached Granny Flat for your parents, that’s such a great idea. Although there’s been issues with boundaries changing, developer retaining and broker finance regulations yourself and the Northern Rivers Team have worked together and come out on the other side with a great result. The team look forward to building for you and your beautiful family. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
Libby WSouth East Queensland, QLD
- Verified customer
Unethical Conduct - Northern Rivers
Our experience with Northern Rivers felt completely unethical.
We felt we were lured under false pretences that we were within budget.
5 months of our time was wasted with designs, negotiating prelim contracts, and the 4 hour colour appointment.
On the day we were supposed to sign the contract we were sent an email saying that they were no where near our budget and the original quote.
A disappointing experience to say the least. 5 months of our time wasted.
2 comments
James S.Stroud Homes
Hi Libby, We are sorry to hear that your new home build didn’t work out with the Stroud Homes Northern Rivers Team. In speaking with the team, they are disappointed that it couldn’t progress to constr... Read more
uction and they have now refunded you your money in full. We would like to thank you for your time and wish you all the best for your new home building journey. Kind regards, James StroudUPDATE: Stroud Homes threatened to sue us via lawyer letters for writing our honest review.
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KenWollongbar NSW
- Verified customer
Home fit for a King
Matt and team hit the ground running on the very day my land was settled by the council. We were so happy that Stroud Homes Nothern Rivers allowed us full control of what was happening on the ground i.e met and discussed as we go with sub-contractors like the painter, the tiler, the plumber, the electrician etc. That means the whole experience was hustle-free and done to a perfection. Matt and Rohan are very approachable and were easy to work with - would recommend Stroud to anyone wishing to live like a King in the Northern Rivers. My Kirra303 final costs is around the median house price in my neighbourhood but worth significantly more - talking about value for money from Stroud Homes Northern Rivers.
1 comment
James S.Stroud Homes
Hi Ken & Patricia, Congratulations on your new home, and thank you so much for this fantastic 5-star review about your building experience with Stroud Homes Northern Rivers. Matt, Rohan, myself and th... Read more
e rest of the team were so pleased to read your review. In speaking with Matt, he has told me that you were great customers and were so appreciative of the fact that we are an open book with our communication. You were always up to speed on the build progress with your avid use of Voxer and attending all your site inspections - we strongly encourage this. We would also like to thank you for your prompt progress claim payments, this makes it so easy to keep on schedule to deliver your home quickly and of high quality. I’d like to wish you the best for the future and hope you enjoy many happy times in your brand new home. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Stroud Homes Northern Rivers
Our first home build was made so easy with the team at Stroud Northern Rivers from design plans, communication all through the build. They were very well structured and organised and had our home built in excellent time. Quality and also communications was terrific from start to finish with Matt our sales person and his team along with Rohan our build supervisor. Overall a perfect family home with great standard inclusions plus more creating our new family home. Wouldn't hesitate to build with them again and highly recommended.
1 comment
James S.Stroud Homes
Hi Melanie & Chris, Congratulations on your beautiful new modified Oakleigh 258 Classic and thank you for leaving us this fantastic 5 star review! It’s amazing to hear that you had such an enjoyable e... Read more
xperience building with the Stroud Homes Northern Rivers Team from start to finish. Matt, Nicky, Rohan and myself have really enjoyed reading your feedback. I’ve spoken to Matt and Nicky who have told me that you were so fantastic to build for, resulting in a super smooth process, that was on time and finished early, leaving you plenty of time to settle in before your new family member arrives. Thanks again for your great recommendation and I would like to wish you and your family all the best in your new home. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Stroud Homes Northern Rivers, Great Team and service!
I had been looking around different builders display homes for some time and nothing stood out, but when I saw the Wildflower Skillion, I just fell in love with it.
I contacted Matt from Stroud Homes Northern Rivers and together we started on what would turn out to be a custom designed version of the wildflower home that is just perfect in every way.
It was reassuring to have a team that would answer my questions truthfully, without holding back and give advice without expecting anything in return; from Larnah in Contracts Administration,...Read more
1 comment
James S.Stroud Homes
Hi Judy, Thank you for leaving us this glowing 5 star review and congratulations on your beautiful new Wildflower 300 with pool! I am so glad to read that Stroud Homes Northern Rivers have provided yo... Read more
u not only a home you can be proud of but service that is second to none. Matt and Nicky have shown me some photos of your home and to say it’s impressive doesn’t come close to explaining the amazing home and stunning views of the ocean, all the way to Byron. The Northern Rivers Team and yourself have done such a wonderful job, even despite the long drawn out process of applying to build in the development. Thanks again for your recommendation and I trust you will make many amazing memories in your new home. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
BearyRichmond-Tweed, NSW
- Verified customer
Stroud Homes Northern Rivers
From the start Matt was excellent to deal with.
Once the build got underway, we had very little contact with the site foreman’s, but at the end we found Rohan to be the best by far, his communication was excellent.
We found some of the administrative staff to be very unorganised, but to then end of the build, the staff improved immensely.
Found the quality of the build to be excellent, except for the paint work, it was very average.
Special mention to the Tiler Kevin, he exceeded our expectations.
Overall we would recommend Stroud Homes Norther...Read more
2 comments
James S.Stroud Homes
Hi Beary, Congratulations on your new home and thank you for your recommendation! It’s unfortunate to hear that communication from one of our Site Supervisors was not up to scratch, but it’s great to ... Read more
hear that your new Site Supervisor Rohan re-opened the lines of communication. We’ve worked very hard to improve the communication at Stroud Homes Northern Rivers and we are glad to hear that you gained the benefits from this. We are always seeking ways to continually improve in all aspects of our service, so we appreciate you bringing this to our attention. Matt and Nicky have told me that your painting has since been rectified – amazing to hear that your home is now top quality. Thanks again for your review and especially for letting Matt and Nicky enter your amazing home into the Master Builders Awards. Wishing you all the best and I hope you can create many happy memories in your new home. Kind regards, James StroudJames S.Stroud Homes
Hi Beary, Congratulations on being in your new home for 6 months, it’s amazing to hear that you’ve got a home that you can be proud of. I’m so pleased to read that your maintenance went so smoothly wi... Read more
th such a small number of items to be rectified. Thanks for your review and especially for letting Matt and Nicky enter your amazing home into the Master Builders Awards, what a fantastic win! I’ve been told that Rohan really enjoyed working with you and honestly had fun building your new home. Wishing you all the best for many years in your Award Winning Kentucky 348 Mountain Façade & Granny Flat. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
Karly JenkinsBallina
- Verified customer
Great building experience
My husband and I had a great experience with Stroud homes.
This was our first house and had no idea what to do or what to expect, but Stroud Homes were so helpful and answered any silly questions we had.
Matt was great to deal with he does such a great job, he made sure everything is done perfectly.
We also had the best supervisor (Das) he went above and beyond to make our house perfect, he answered any questions we had and was happy to meet with us whenever we needed to.
At the end of the build we had a few little things that needed to b...Read more
1 comment
James S.Stroud Homes
Hi Keelan & Karly, Congratulations on your new Stroud Home, and thank you so much for sharing your experience with our readers. Matt, Das and the Northern Rivers Team were so grateful to receive your ... Read more
review. I’m glad to read that the team has been so supportive to you from the start to finish of your build. Wishing you so many happy memories in your new home. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
MJ FoggyLawrence
- Verified customer
Just as we had imagined
We have been living in our new Stroud home for a little over a month now and are so far very happy with the level of workmanship and quality of the appliances and fittings.
For us the build process proceeded without any major problems (just a couple of bad weather delays) and we found the staff at Stroud Northern Rivers and the tradies friendly and easy to deal with.
We were impressed with the processes Stroud Homes have in place regarding keeping its customers regularly updated and informed via the us of the Voxer App, weekly progress ...Read more
emails or phone calls and customer access to the idetect camera that Stroud Homes have erected on site and we would encourage the staff at Stroud to keep using them. Did everything go perfectly without a hitch during our build? Well no, there were a few little things that came up along the way but we found the staff at Stroud were able to explain or address the issues to our satisfaction. All things considered my wife and I were very happy with our experience in choosing to build with Stroud Homes Northern Rivers.1 comment
James S.Stroud Homes
Hi Mark & Cindy, Thank you for an excellent 5 star review! Although not everything went as planned, I’m so thrilled to read that our Northern Rivers Team was able to provide you with exceptional servi... Read more
ce throughout your building journey, explaining and resolving any issues that came up. It’s also fantastic to hear that the Voxer app worked so well in keeping you updated and informed on your build progress - we strongly believe that good communication is key to our customers satisfaction. Wishing you all the best in your new home. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
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James S.Stroud Homes
Hi N3ssy, Thanks for leaving your 5-star review for Stroud Homes Northern Rivers. Luke from the Northern Rivers team told me he would love to have 1000 of you as his clients as you were great to work ... Read more
with throughout the process of your build and were always “Stroud & Proud". Luke also mentioned you had a double-sided fireplace installed in your lounge room and balcony so that you are able to enjoy the views of the ocean whilst still keeping warm by sitting around the fireplace in winter that sounds amazing! I’m sure you will form many great memories with your family in this amazing home. Kind regards, James Stroud