Sunbeam Cafe Series Espresso EM7000 Questions & Answers (page 2 of 9)

Check the hot water knob is turned off complete as I have thus happen when cleaning I knock the button.

Not sure about the 240 ml but mine stops after a while on manual but I always stop it first .. I haven't left it running ....as for amount of coffee was the pressure gauge in the orange ? My guess it was maybe packed too tight and the gauge would have been far in the red zone ...you may need to try different grind ? Did you tell the coffee shop you had a sunbeam cafe series it's usually about a #4 grind ...setting on the grinder needs to be low and without knowing it's hard to give better advice ..hope that helps .G

Thanks, Graham. Absolute novice coffee maker so all advice is good advice, thank you!

An update is it was repaired by a technician. Just another question which isn't in the manual, should it be turned off after use or let it turn off itself, thank you.

HI Joe ..after power on it takes 30 secs to a min to heat up all the lights will come on when it's ready ...if all lights are on and not working ...I would have to say unit is faulty ? I make at least 4 t 6 double shots a day ...I'm sorry I can not offer you more info ..have you got the manual ? Again if your doing everything right and not working I would say take it back to plce of purchase ...

Yeah, I think something wrong with the machine. I have wait for more than 15 mins.
Must be something wrong.

Something is blocked ? I think your saying no water is coming from the head ? Read a few posts .I've seen mention of a solinoid switch that directs the eater to group head or water wand ...this is all I can think off ....sound like steam and water all work OK but no flow to the group head when buttons pushed hope that helps

I said 'Block the hot water and hot water is directed to the group head'
However, unblock the hot water wand and some water from group head but most from hot water wand.
Inserting the cleaning disk and pushing a control switch, results in water running from above the hot water wand as the group head is blocked.
I have found the service companies that fix these machines dont know enough for a quality repair so repairs only last for a few months with a return to the initial issue. A $250 repair cost that can be put towards a new $549 machine.
Is there a location where i can find more about the solenoid like how to replace it. From the em7000 diagrams in the so called service manual at page 20, there is a solenoid called item 21 (part number 50-4027-1) that sits to the right/hot water wand side of the machine.

My pressure gauge isn’t moving at all, had the machine a week

It's all in the grind and tamper ...I use a breville my grind level is 4 or 3 ...the best way I found to test it was to find a coffee supplier like merlo coffee they grind beans to suit the machine your using ...I did this and got perfect shots and the gauge was perfect ....too me it sounds like your grind is too coarse ...I also now use beans bought at coles or wools and have no problem...a good grinder is a must ...

Hi Ross - what was the answer - mine is doing the same thing

Hi David rung sunbeam and they kindly agreed to look at machine if I took to preferred repairer. Its in there now and I hope to hear next week on outcome. Will keep you posted.

hi, what hours can I call? what purchase details do you need as it is out of warranty? thanks

Sounds like a problem I had with my EM6900 before I purchased my EM7000. It required a new main computer board & cost was around the $180 mark from memory (was 3 or 4 years ago)

Possibly a faulty or broken part

I got similar problem with you, but one is the espresso button and it run water.... Not sure how much to fix it tho.

Hi, my machine is new and I have had a lot of coffee machines over the years but the pressure guage is not working much and there is no crema??

I use both single & double baskets (I use VST brand baskets 15gm for single & 22grm for double because I use a larger mug ) but there is a difference in the grind required between the two different baskets, using a Breville 820 grinder I have to grind 3 clicks finer for the double basket (this was also true for the standard Sunbeam baskets). I also find that the temperature difference between Summer & Winter makes a difference to the grind required for example single basket in Winter I grind at 13 to 14 on the grinder scale but in the Summer (same brand of coffee beams) I have to adjust my grind down to 8 to 9 on the scale, The same goes for a double basket 10 to 12 Winter & 6 to 7 Summer. Also had to make the same sort of adjustments when I used a Sunbeam grinder. I have also found that pre ground coffee beans are not ground fine enough to get sufficient pressure for a good extraction in any machine I have owned over the years. Also note that when varying the grind you have to adjust the quantity to keep the level of the coffee in the basket just touching the base plate, hope this helps.

Need to add that for the past 15 months I buy the same bean everytime, a new 1kg bag every 3 weeks and have never really had to adjust the grind that much. I have tried changing grind settings (Breville Smart Grind) but still no pressure. Anyone upgraded or changed their basket to an after market?

You mentioned "Anyone upgraded or changed their basket to an after market?"

For me the standard filter baskets are useless. I used to buy green beans and roast them myself to get good crema with the standard basket then they would only last three weeks. With my Dual Floor basket you can buy the good brand coffee beans from the supermarket, keep them for a long time and you still get great full tan crema. You have to grind the beans yourself with a burr grinder.

https://www.ebay.com.au/p/Sunbeam-EM4300-EM6910-EM7000-PU8000-Dual-Floor-2-Cup-Filter-EM6910102/1424907965?iid=183646048898

You can leave the grind setting almost anywhere and you still get great full tan crema. The pressure gauge hardly moves but you still get a great tasting crema. The experts say it is cheating and do not use these baskets but who cares as long as you get great crema all the time.

You'll never go back to the standard basket after using a dual floor basket.