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MX8500 (Silver), MX8500W (White), MX8500R (Red), MX8500Y (Yellow)Useless Piece of Junk
I wish that I had read the reviews before I bought this utterly useless machine. The beaters don't even hit the bottom of the bowl, I have to physically turn the bowl to get it to turn around. This is the most useless thing I have ever bought. They should take it off the market immediately.
1 comment
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Utterly Utterly Useless
I bought this for sentimental reasons remembering the old mixmasters form the 60s. This reproduction is rubbish. The bowl keeps sticking to the base and won't come off. Had to dismantle the base and hold the serrated plastic ratchet to get it off but it just keeps sticking. It's a design fault. Bowl doesn't turn effectively, beaters get hot and it doesn't mix well. It's a useless piece of junk and I would take it back if I could, unfortunately I am now in the UK.
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Very Disappointed
Over the years, I have mixed by hand and thought I would buy myself a new machine. What a joke my butter and sugar turned out like concrete, egg whites took for ever and still didn't peak I made 3 cakes two mixed by the mixer both flopped and decided to mix by hand the 3rd success at last.
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Find out how Sunbeam Mixmaster Classic compares to other Benchtop Food Mixers
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skitreesSydney, NSW
- 6 reviews
Really disappointed in this product for cake baking
I have used this about a dozen times to make cakes and it doesn't mix well at all- and this has nothing to do with bowls not being put on properly. I use this as it is meant to - no porblems with bowls sticking or anything so its poor performance is not caused by misuse of the machine. Try beating sugar and butter to a creamy consistence and you are going to be disappointed. To look at you would think it had grunt (and that with this type of machine it would be possible to use a paddle on the machine) but it is very lacking. I am looking at buy...Read more
ing a new one that will be able to do what I need it to do for my cake baking which is disappointing given I had such high expectations for this machine. A set of beaters that cost $20 would do the same job.Similar opinion? Write a review on ieatwords.com.au!
Don't buy this machine!
I thought a 'mixer' was meant to 'mix'! so disappointed! I had to put a 45yr old Kenwood chef in the bin as it finally stopped working. Bought this to make simple cakes & the bowls don't spin (they're meant to) & beaters don't beat! Crap!! I've used once & now trying to sell on gumtree! Spend more to get a better product.. Shame Sunbeam!
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DazzaBIllawarra, NSW
- 15 reviews
- 9 likes
This model is a Dud
Everything every other reviewer has stated is true. Bowls stop spinning, mixers are hard to insert, food comes out of the bowls and the bowls get stuck to the base. If you are in the middle of mixing it means you physically have to pick the whole machine up (& it is not light) and turn it upside down to get your food from the bowl. This is my second machine after Sunbeam replaced the first one when the bowl got stuck and no amount of effort could unlock it. When I contacted Sunbeam they didn't even question it when I mentioned the stuck bowl. T...Read more
hey just advised me to return it to the store for a new one. Now my second one has the same problem and is now out of warranty. There is obviously a design flaw with the model & I would not recommend anyone to buy it.Similar opinion? Write a review on ieatwords.com.au!
t00dlesQLD, 4000
- 60 reviews
- 39 likes
Devastated!
I am so disappointed in this machine, I could cry! I bought it for myself for Christmas and it doesn't work how it should :( The bowl turns ONLY when you keep touching it to move. It doesn't scrape the sides which means I am constantly sticking a spoon in the bowl. The attachments are impossible to get into the machine. It has just really upset me! :(
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SpudGreater Melbourne (Metropolitan), VIC
- 5 reviews
Can't get parts to fix it & it's only 4 yrs old!
Had my sunbeam food processor for 20 years so bought the mixmaster. What a disappointment after only 4 yrs the turning circle gears broke and the poor service agent couldn't get the spare parts to fix it. He did his best, but now it's noisier and won't last. Will not be buying sunbeam again!
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MareeShellharbour, New South Wales
- 2 reviews
- 1 like
Thought it was ok until now....
hmm...have just had my large bowl jam in the base after having used it. Not happy.Have just noticed other people have had the same experience. Any solutions???
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Find out how Sunbeam Mixmaster Classic compares to other Benchtop Food Mixers
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KellNEudlo, QLD
- 2 reviews
Terrible! Don't waste your money!
I had an old Sunbeam for 20 years which I loved. I foolishly assumed they could only have improved them so bought the MX8500 thinking it would be fabulous but how wrong I was! It doesn't beat or cream properly & needs me to stand & manually move the bowl. The beaters take an age to get in - they are really fiddly & need to be in EXACTLY the right spot or they won't go in. The bowls get stuck in the base. I took one back 2 months ago & got it replaced with the same model and now this one has done the same thing - bowl is stuck! Called customer ...Read more
service & they said to take it back & that the 9700 model is better BUT I didn't WANT a planetary mixer!! I cook a LOT & I like the bowl to rotate as opposed to the beater so not sure what I am going to replace it with now!! Not happy! Bring back the old model & the glass bowls!!Similar opinion? Write a review on ieatwords.com.au!
Elaine SAlbury
Horrible to use
Have had Sunbeam mixers for 50 years and this would be the worst model ever. Can' t make sponges anymore because the eggs won't beat up in the stupid stainless bowl Give me back the glass bowls. The bowl kept jamming in the slot base til I just couldnt get it out, so have returned it to shop. Unfortunately there are none with glass bowls anymore, so no doubt the makers are not cooks! Agree with the comment about butter and sugar not mixing properly just the worst thing ever for people who love their cooking.
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LeaAuckland
What a waste of money this piece of junk is…
Sadly I am reading the reviews after I have spent the money on what I have saved so hard for… The sunbeam classic is useless. Trying to cream butter and sugar is a joke as everything flies over my kitchen bench. then the butter and cream sticks to the sides and I am sure I would have creamed enough butter and sugar for 10 cakes y the time this remotely looks like it should but still can feel the sugar but give up…I am gutted as I thought Sunbeam was a respectable product but my views have changed and now will have to save again to buy another brand… I hope other people read this before they make the same mistake.
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Not happy Jan!Brisbane
- 2 reviews
- 2 likes
What a piece of junk
Bought a classic mixmaster 6 months ago. Lucky if I've been able to use it half a dozen times since. Almost impossible to insert the beaters and after 10 minutes trying I give up and use my old hand mixer! Also bowl often needs to be turned by hand - totally defeating the purpose of having a bench mixer.
Tried to contact Sunbeam via their online contact form and had to choose model number from their drop down menu. Form would not submit because of error - invalid model number!!!! (chosen from their list!)
Waited more than 5 minutes on the...Read more
phone to actually speak with someone -who then tells me he is sorry to hear that I think this product is a complete heap of junk and would never recommend, nor buy another! Suggests I take it back for another one. I have already done this to no avail. Same problem still exists!1 comment
To their credit, Sunbeam finally suggested that I return the mixer for a store credit, which I have done with no problems. Have bought another mixer... no it's not a Sunbeam. Will see how this one goes, but so far so good :)
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Piece of junk
This item has never really worked to capacity from the get go. After only having used it at the very most 8 times it completely conked out. The attitude from sunbeam is too bad! It is out of warranty. A piece of rubbish! I will never use sunbeam products again.
The colour
Motor burned out after 8 uses, and the only time it was used is to make Meringue!
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jessVictoria, Australia
Was good till...
i love my mixer all was going great till i made a batch of cupcakes tonight when all of a sudden the large bowl became stuck on the base and i was unable to get it off... still unable to get it off. it was a good mixer up untill now the only thing wrong i noticed with it was it the beaters where too hot to touch after ejecting them from the mixer, oh and that it was quite loud. other wise brillant the bowls turned. but now i'm stuck with a 5 year olds birthday tomorrow and none of his cake made.
really pretty, work well untill it broke
the beaters are too hot to touch when ejected
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Find out how Sunbeam Mixmaster Classic compares to other Benchtop Food Mixers
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Also disappointedEchuca
Don't waste your money
I thought this was an excellent mixmaster and was more than happy with it.... Until it just stopped working. I rang customer service and found that a small plastic part had worn down. Apparently this it a common problem but you cannot buy a replacement part. When I asked if this would happen again if I bought a new mixer I was told probably. So if this is a common problem why aren't they trying to fix it- or at least make a replacement part available. This happened just after the warranty period had expired so I was told no replacement. Therefore I would not recommend buying this as even customer service has said it won't last.
Easy to use
Unreliable, will break down (probably after the warranty has expired)
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eeyceeAU
Fiddly but effective, when it works. SHORT design life
Fiddly to use - attaching bowls, beaters isn't smooth/
Lasts a year at most: light to medium family use & each year the Worm/gear assembly fails. Design flaw in Steel/Brass combination/
Brass shavings on the counter top & no rotation from the unit - same problem 4 years running.
Heats up on meringue.
looked good. claimed to be "commercial design"
persistent worm/gear failure due to steel/brass construction.
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Disapointed
- 2 reviews
- 2 likes
Waste of money
This was a purchase I has long looked forward to.....finally having a bench mixer for pavlovas, cakes, etc.
It looks fabulous on the kitchen bench, mine is cherry red, retro style......but it's a dud product and a complete waste of $. I'm back to using my $30 hand beaters to get the job done.
Love the colour and styling. Looks like a classic kitchen tool that would work for years.
Noisy beyond belief from day 1. Flicks food out of the bowl. Stopped turning the large bowl after a year, the. The small bowl stopped turning a year later.
2 comments
Brendan K.Sunbeam
Hi Disapointed, could you please contact our Consumer Support Team on 1300881861 to discuss further.
I contacted the consumer support team who gave me the address off a business where I could get it fixed...at my own expense.
That's not consumer service Sunbeam!
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MaxCastlemaine
- 3 reviews
- 1 like
Disappointing
Just pulled it out of the box to start Christmas baking. First problem is that there is no manual in the box ...no biggy. So the bowls don't spin when ingredients are in the bowl ...what the....!!!!! Had to nurse the machine to get it to mix . Change speeds and you can hear the motor struggle and drag. A very poor effort from sunbeam I expected better.
Aesthetics
Doesn't do what it is intended to.
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JanetSutton Forest
Disappointing
Like so many other people that have commented I grew up with the old Classic with its glass bowls and when I moved out of home inherited my grandmothers old one. It worked perfectly for another 15 years then just died of old age! I was so pleased when I saw that Sunbeam had released the same style again and just recently purchased the Sunbeam MX8500 Mixmaster Classic in stainless steel. I couldn't wait to use it but, as commented by a few others, the bowls just won't spin so you have to stand by the machine manually turning the bowls the whole ...Read more
time. I did ring technical suport and was told that they are not meant to turn with the whisks even though the manual states that it does, and with the beaters it won't turn with some mixtures. He was extremely unhelpful. I would like to return it to Myers where I purchased it but was so confident that I would be happy I have thrown away the box! The look and sturdiness of the stainless steel appliance Bowls won't turn1 comment
the warranty is on the product not the box i would challenge Myers The product must work to customers satisfaction and as stated in the brochure eg 3 way mixing action
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Questions & Answers
Jan M.asked
Can I put the white glass Sunbeam mixing bowl in the microwave oven?
No answers
Justin A.asked
I am looking for the serial number on my Mixmaster(R) that I purchased on the 27th May 2020. Can anyone help? this so I can register my product on the sunbeam website.
Tim G.asked
My mixer will turn on and the paddles will turn great. Once there is ingredients in the bowl, the paddles stop working. This happens with any pressure on the paddles. Please advise?
No answers
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Brendan K.Sunbeam
Hi Suzie Q,
I do apologise for the experience you have had with the Sunbeam MX8500. Please give our Customer Care team a call on 1300 881 861 and one of our representatives will be more than happy to assist. ... Read more
Kind Regards Sunbeam