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Reviews

2.2

81 reviews
5
(14)
4
(4)
3
(5)
2
(21)
1
(37)
  • Build Quality
    3.7 (7)
  • Value for Money
    3.7 (7)
  • Ease of Use
    4.7 (7)
  • Cleaning & Maintenance
    4.0 (7)
  • Noise Level
    3.4 (7)
  • Safety
    4.3 (7)
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Useless Piece of Junk

published

I wish that I had read the reviews before I bought this utterly useless machine. The beaters don't even hit the bottom of the bowl, I have to physically turn the bowl to get it to turn around. This is the most useless thing I have ever bought. They should take it off the market immediately.



1 comment
Sunbeam
Brendan K.Sunbeam

Utterly Utterly Useless

published

I bought this for sentimental reasons remembering the old mixmasters form the 60s. This reproduction is rubbish. The bowl keeps sticking to the base and won't come off. Had to dismantle the base and hold the serrated plastic ratchet to get it off but it just keeps sticking. It's a design fault. Bowl doesn't turn effectively, beaters get hot and it doesn't mix well. It's a useless piece of junk and I would take it back if I could, unfortunately I am now in the UK.



Very Disappointed

published

Over the years, I have mixed by hand and thought I would buy myself a new machine. What a joke my butter and sugar turned out like concrete, egg whites took for ever and still didn't peak I made 3 cakes two mixed by the mixer both flopped and decided to mix by hand the 3rd success at last.

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skitrees

skitreesSydney, NSW

  • 6 reviews

Really disappointed in this product for cake baking

published

Don't buy this machine!

published

I thought a 'mixer' was meant to 'mix'! so disappointed! I had to put a 45yr old Kenwood chef in the bin as it finally stopped working. Bought this to make simple cakes & the bowls don't spin (they're meant to) & beaters don't beat! Crap!! I've used once & now trying to sell on gumtree! Spend more to get a better product.. Shame Sunbeam!

DazzaB

DazzaBIllawarra, NSW

  • 15 reviews
  • 9 likes

This model is a Dud

published
t00dles

t00dlesQLD, 4000

  • 60 reviews
  • 39 likes

Devastated!

published

I am so disappointed in this machine, I could cry! I bought it for myself for Christmas and it doesn't work how it should :( The bowl turns ONLY when you keep touching it to move. It doesn't scrape the sides which means I am constantly sticking a spoon in the bowl. The attachments are impossible to get into the machine. It has just really upset me! :(

Spud

SpudGreater Melbourne (Metropolitan), VIC

  • 5 reviews

Can't get parts to fix it & it's only 4 yrs old!

published

Had my sunbeam food processor for 20 years so bought the mixmaster. What a disappointment after only 4 yrs the turning circle gears broke and the poor service agent couldn't get the spare parts to fix it. He did his best, but now it's noisier and won't last. Will not be buying sunbeam again!

Maree

MareeShellharbour, New South Wales

  • 2 reviews
  • 1 like

Thought it was ok until now....

published

hmm...have just had my large bowl jam in the base after having used it. Not happy.Have just noticed other people have had the same experience. Any solutions???

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KellN

KellNEudlo, QLD

  • 2 reviews

Terrible! Don't waste your money!

published
Elaine S

Elaine SAlbury

Horrible to use

published

Have had Sunbeam mixers for 50 years and this would be the worst model ever. Can' t make sponges anymore because the eggs won't beat up in the stupid stainless bowl Give me back the glass bowls. The bowl kept jamming in the slot base til I just couldnt get it out, so have returned it to shop. Unfortunately there are none with glass bowls anymore, so no doubt the makers are not cooks! Agree with the comment about butter and sugar not mixing properly just the worst thing ever for people who love their cooking.

Lea

LeaAuckland

What a waste of money this piece of junk is…

published

Sadly I am reading the reviews after I have spent the money on what I have saved so hard for… The sunbeam classic is useless. Trying to cream butter and sugar is a joke as everything flies over my kitchen bench. then the butter and cream sticks to the sides and I am sure I would have creamed enough butter and sugar for 10 cakes y the time this remotely looks like it should but still can feel the sugar but give up…I am gutted as I thought Sunbeam was a respectable product but my views have changed and now will have to save again to buy another brand… I hope other people read this before they make the same mistake.

Not happy Jan!

Not happy Jan!Brisbane

  • 2 reviews
  • 2 likes

What a piece of junk

published
1 comment
Not happy Jan!
Not happy Jan!

To their credit, Sunbeam finally suggested that I return the mixer for a store credit, which I have done with no problems. Have bought another mixer... no it's not a Sunbeam. Will see how this one goes, but so far so good :)

Piece of junk

published

This item has never really worked to capacity from the get go. After only having used it at the very most 8 times it completely conked out. The attitude from sunbeam is too bad! It is out of warranty. A piece of rubbish! I will never use sunbeam products again.
The colour
Motor burned out after 8 uses, and the only time it was used is to make Meringue!

jess

jessVictoria, Australia

Was good till...

published

i love my mixer all was going great till i made a batch of cupcakes tonight when all of a sudden the large bowl became stuck on the base and i was unable to get it off... still unable to get it off. it was a good mixer up untill now the only thing wrong i noticed with it was it the beaters where too hot to touch after ejecting them from the mixer, oh and that it was quite loud. other wise brillant the bowls turned. but now i'm stuck with a 5 year olds birthday tomorrow and none of his cake made.
really pretty, work well untill it broke
the beaters are too hot to touch when ejected

Benchtop Food Mixers

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Don't waste your money

published

I thought this was an excellent mixmaster and was more than happy with it.... Until it just stopped working. I rang customer service and found that a small plastic part had worn down. Apparently this it a common problem but you cannot buy a replacement part. When I asked if this would happen again if I bought a new mixer I was told probably. So if this is a common problem why aren't they trying to fix it- or at least make a replacement part available. This happened just after the warranty period had expired so I was told no replacement. Therefore I would not recommend buying this as even customer service has said it won't last.
Easy to use
Unreliable, will break down (probably after the warranty has expired)

Fiddly but effective, when it works. SHORT design life

published

Fiddly to use - attaching bowls, beaters isn't smooth/
Lasts a year at most: light to medium family use & each year the Worm/gear assembly fails. Design flaw in Steel/Brass combination/
Brass shavings on the counter top & no rotation from the unit - same problem 4 years running.
Heats up on meringue.
looked good. claimed to be "commercial design"
persistent worm/gear failure due to steel/brass construction.

Disapointed

Disapointed

  • 2 reviews
  • 2 likes

Waste of money

published

This was a purchase I has long looked forward to.....finally having a bench mixer for pavlovas, cakes, etc.
It looks fabulous on the kitchen bench, mine is cherry red, retro style......but it's a dud product and a complete waste of $. I'm back to using my $30 hand beaters to get the job done.
Love the colour and styling. Looks like a classic kitchen tool that would work for years.
Noisy beyond belief from day 1. Flicks food out of the bowl. Stopped turning the large bowl after a year, the. The small bowl stopped turning a year later.

2 comments
Sunbeam
Brendan K.Sunbeam

Hi Disapointed, could you please contact our Consumer Support Team on 1300881861 to discuss further.

Disapointed
Disapointed

I contacted the consumer support team who gave me the address off a business where I could get it fixed...at my own expense.
That's not consumer service Sunbeam!

Max

MaxCastlemaine

  • 3 reviews
  • 1 like

Disappointing

published

Just pulled it out of the box to start Christmas baking. First problem is that there is no manual in the box ...no biggy. So the bowls don't spin when ingredients are in the bowl ...what the....!!!!! Had to nurse the machine to get it to mix . Change speeds and you can hear the motor struggle and drag. A very poor effort from sunbeam I expected better.
Aesthetics
Doesn't do what it is intended to.

Janet

JanetSutton Forest

Disappointing

published
1 comment
Rick
Rick

the warranty is on the product not the box i would challenge Myers The product must work to customers satisfaction and as stated in the brochure eg 3 way mixing action

See all Sunbeam Mixmaster Classic reviews

Questions & Answers

Jan M.

Jan M.asked

Mixmaster Classic

Can I put the white glass Sunbeam mixing bowl in the microwave oven?

No answers
Justin A.

Justin A.asked

Mixmaster Classic MX8500 (Silver)

I am looking for the serial number on my Mixmaster(R) that I purchased on the 27th May 2020. Can anyone help? this so I can register my product on the sunbeam website.

1 answer
Red Griffin
Red Griffin

It’s printed on the serial number label

Tim G.

Tim G.asked

Mixmaster Classic

My mixer will turn on and the paddles will turn great. Once there is ingredients in the bowl, the paddles stop working. This happens with any pressure on the paddles. Please advise?

No answers

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