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Lauren D.Sydney, NSW
Catherine at Terrey Hills gave OUTSTANDING service!
I found the item I wanted online (Montego dining table) and called the Terrey Hills store and dealt with Catherine. From the word go she was so eager to help, kind, knowledgeable and I could tell she'd be totally reliable!
She had to get back to me the next day with info, which she did as promised and she had sorted out my request and therefore it resulted in a sale! I couldn't be more pleased with how easy, quick, helpful & efficient her service was. Perfect customer service!!
Thank you Catherine!
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HelenNorthern Region, NSW
Furniture- Absolutely love the furniture
So in love with the new furniture, dining setting, sideboard & TV unit!
Shiv was great to deal with, being I live 7hrs away and could visit the store he provided lots of photos of the products and helped sort out delivery. Five Stars!!
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Perfect outdoor setting for our deck
We were very impressed with the quality and styles of the Tigress outdoor furniture range and their prices, particularly after a long search for the right setting to suit our space. We were extra impressed with how quickly it was delivered in time for Christmas.
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This is perfect
So easy I saw it on the internet
It’s a great product
I was satisfied with the product
Yes it was easy tho find
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Fantastic
Fantastic, easy service via the online store. Products are amazing and no assembly required. The lounges are perfect and I am so thankful I found Tigress Furniture
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Exactly what I was looking for
My husband and I came across the Tigress website and we were so happy we finally found the style of furniture we've been looking for and couldn't find in the shops. I called to place an order. Sydney was very helpful and lovely, great customer service! We received our console table just last week, it was exactly what we were looking for! Thank you!!!
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I love it! Piece was even better in real life
I ordered a carved wooden screen from Tigress Furniture. Initially I was a little unsure about ordering online without seeing the item in person, but I had nothing to worry about. I ABSOLUTELY LOVE IT!!! It's even better in real life. Also, delivery was very quick and item was in perfect condition. Would definitely order through company again.
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Quality furniture
I purchased the item online. A very happy purchase. A high quality piece of furniture and high quality customer service. I will recommend the shop to others. Thank you.
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SeanSydney, NSW
- 3 reviews
- Online store
- Verified customer
Great product, great price and great service
I purchased my new "Shaker" Light Pecan Hardwood Timber 2 Drawer and 1 Niche Entertainment TV Unit online and the goods were delivered as described within the week. Looks great and very happy with the price and delivery service. Thanks.
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John north avalonAvalon
Great service and selection of products
Great selection, good service, products readily available, well packaged, prompt helpful deliveries with good time guidelines. Fist time shopper but will be back.
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Very happy good quality
I bought a tv entertainment unit online, it was better than expected great quality, very happy with purchase, will choose again!
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NeenaSydney, NSW
- 2 reviews
Perfect - absolutely love it
As we made our purchase online, it was completely hassle free, the delivery guys were punctual and very helpful. All in all our experience was excellent. Thanks Tigress -
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Sue LSydney
- 4 reviews
- 1 like
Great Outdoor Table
Purchased on line, exactly what I wanted. Love it. Perfect size for my balcony. Could only buy elsewhere as a package with chairs I didn't like. This was a great price and I was able to get the chairs I wanted elsewhere.
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Very satisfied customer
I purchased a wooden, ornate screen and it is beautiful. Delivery was fast and the product exactlynas described. The only thing I would say is that the paint did smell a little while so I put it outside in the sun for a day and it is now so much better. Would definitely recommend this company. I will supply a photo if required as I'm using the screen as a headboard.
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Hollie WTraralgon
- 2 reviews
- 5 likes
Terrible Quality and Service
I purchased an expensive dining set not even 12 months back. It is a particular parquetry table.
To my horror i have noticed that the joins are all coming apart due to the apparent 'glue' being faulty.
I have contacted the supplier and they haven't been helpful at all. They have advised that they will refund but not replace due to me living in Victoria. Yet they supplied to me in the first place.
Do not deal with this company as they are not true to their word. On the main page of the companies web page it states they supply "Australia Wide". However for me, they won't replace which does not make sense.
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Rebecca C.Tigress Furniture
Tigress Furniture take Customer Satisfaction very seriously, we offered this customer a full refund on her table, chairs and any associated transportation costs. She said she loved her table and wante... Read more
d to keep it and have it repaired instead. So we paid for the table to be fully repaired. It is very rare that any of our tables have a problem and we would never leave a customer with something they are not totally happy with. We have tens of thousands of very happy customers and have 100% feedback score on eBay as well as a 100% Satisfaction Guarantee on our website www.tigress.com.au