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Online store, Physical store- Toys R Us / Babies R Us
- Verified customer
Perfection
Couldn't be more happier, the delivery was super fast Too and was packed with care. Thank you very much so happy
1 comment
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Shirley MarjanovicSydney, NSW
- 14 reviews
Love this Toy store
Everyone is very friendly and knowledgeable about everything and they are always friendly and professional I recommend this shopping centre
1 comment
Toys R Us A.Toys R Us / Babies R Us
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Love my sons new table
Great table. Love it
1 comment
Toys R Us A.Toys R Us / Babies R Us
Thank you for the great review!
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JessAdelaide
- 6 reviews
- 3 likes
New company takes over unfair voucher deals
I love toys r us and babies r us.. and it reallt unfortunate because I have a very strong and loyal relationship with them.
Firstly a few weeks back I found a great deal while they were adverstising 20 percent off everything online they also had a deal on the carseats I was going to buy which were 2 for 400 dollars I also got 20 percent off which was fantastic.. carseats were 250 each and i got 2 for less then 350. Fantastic and delivery free and within 3 days.
With my lotalty to toys r us I signed up for a babies registry. The deal goe...Read more
s everything purchased off your registry allows you 10 percent back and you can then purchase with this instore.. now i understand that there are complications with toys r us at the moment.. but the new company that has taken over is asking to match the price of the gift card.. we have a newborn and got the money as a reward and now to spend it we have to match it. We are trying to save money.. not spend more. I have mixed feelings1 comment
Toys R Us A.Toys R Us / Babies R Us
Hi!
Our sincere apologies for the inconvenience.... Read more
Please call us on 1300 TOYS R US for any assistance. Thank you!Similar opinion? Write a review on ieatwords.com.au!
My granddaughter will love it
Thank you for the very quick delivery!
I was pleased to find this online at your store as it was hard to come by.
1 comment
Toys R Us A.Toys R Us / Babies R Us
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Order
Ordered online, came very quickly which was surprising. Packaged alright and not much damage apart from a crease on the box, so pretty happy overall.
1 comment
Toys R Us A.Toys R Us / Babies R Us
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Ver
- 8 reviews
- 1 like
Disappointed
I bought a pram online from kids r us for $260 i received it roughly a week later, when it arrived I was very disappointed because it was not what I expected
1 comment
Toys R Us A.Toys R Us / Babies R Us
Hi!
Our sincere apologies for the inconvenience.... Read more
Please call us on 1300 TOYS R US for any assistance. Thank you!Similar opinion? Write a review on ieatwords.com.au!
Prompt delivery
Prompt delivery of my item all in one piece. Excellent communication via email on delivery and easy to buy off the website, giving me free delivery which was a bonus.
1 comment
Toys R Us A.Toys R Us / Babies R Us
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Same item twice
I asked when i ordered the happy together furniture if they could send me one of each item. None the same i said. But instead i got 2 kitchen dining sets and no bathroom set. So unhappy
1 comment
Toys R Us A.Toys R Us / Babies R Us
Hi Des,
Apologies for the inconvenience.
Unfortunately, it is not possible to request a specific style or colour online as they come under the one assortment code.
Thanks and regards.
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Babies are us is the best of all
I ordered car seat, baby bath and a cot in different deliveries and were delivered at a very negligible cost without any hassle to Darwin, NT. While all the other websites (Don't want to name them) were charging me a bomb for delivery to NT. Babies R Us charged me just 8.99AUD for the delivery of the cot only and that's it and nothing for the carseat.
I am sticking with Babies R Us from now on.
1 comment
Toys R Us A.Toys R Us / Babies R Us
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MeghanMelbourne
Love it
I love how fast delivery is, all orders I've made have came sooner then expected and all in perfect condition
1 comment
Toys R Us A.Toys R Us / Babies R Us
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Tarnya
- 2 reviews
- Toys R Us / Babies R Us
- Verified customer
Great
Please for the life of me Swap courier companies, it said to sign for my item, I didn't but it stated I did, I was panicking thinking it had been given to another address! Dont stress I will complain to company but thought you would like to know on the other hand I love my product and thoroughly impressed by the service and quick delivery
1 comment
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Best toy store
I ordered a few toys for my son & delivery wait was not long at all! Very impressed by their fast processing. Toys are great & my son is loving his new toys
1 comment
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FayeMelbourne
My Granddaughter was delighed with them.
My name and address were printed to close to the edge of the sticker, the number of my address was unreadable.
l had to contact Australia Post to check what happened to my items.
They were located at the Noble Park East Post Office.
1 comment
Toys R Us A.Toys R Us / Babies R Us
Our apologies and thank you for the feedback.
Please contact 1300 TOYS R US for any assistance.
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Caroline BrownAdelaide
- 3 reviews
- Toys R Us / Babies R Us
- Verified customer
Great Service!
I ordered my item online and it was dispatched very quickly and arrived in pristine condition. Everything about my transaction was perfect. So sad to find out they'll be closing down soon. ☹️☹️☹️
1 comment
Toys R Us A.Toys R Us / Babies R Us
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Sok SEdensor Park
Happy with my purchases
Happy with all my purchases and i have been buying through online order a few times now. Thanks baby r us
1 comment
Toys R Us A.Toys R Us / Babies R Us
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mrthermMelbourne
- 2 reviews
- 1 like
Bad Packaging
for a $500 LEGO set i would've expected some padding inside the box to protect the damm thing.
Item arrived with 2 ripped dents and squashed slightly
Packaging from these guys are terrible.
Toys R Us. You should look at Myer how they package their goods, it's why they're still comfortable in business.
1 comment
Toys R Us A.Toys R Us / Babies R Us
Thank you for your feedback. Please contact our customer service team if you require assistance with this order.
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F. BayzSydney
Delivered wrong nappies
Most orders I get are correct but for some reason the last order they delivered the wrong nappies. It was annoying as the sizes weren't right.
1 comment
Toys R Us A.Toys R Us / Babies R Us
Our apologies for the mix up!
For any further help please contact 1300 TOYS R US
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Gift card trouble
Email gift card I purchased for gift didn't go to email. Made over 3 calls then finally we were given numbers & pin but when my goddaughter went to purchase goods she was told she must spend twice as much in order to use this. Due to recent take over. I would never have purchased this if I had known it would cost my niece so much stress & out of pocket too.
1 comment
Toys R Us A.Toys R Us / Babies R Us
Our sincere apologies for the delay.
For any further assistance please contact 1300 TOYS R US
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eezy peezy climibing frame
wanted to buy this but not available in Hobart ordered online with Toys R Us and delivered a few days later. Not too hard to put together and is strong and kids love it. Would recommend the product just make sure you check before you connect as not that easy to separate other than that it was good to put together.
1 comment
Toys R Us A.Toys R Us / Babies R Us
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Questions & Answers
Courtney S.asked
Would like to know if you do toys review for children so my kids can do reviews on some few toys
Zakissaasked
I placed an order online on 6th April leaving Doncaster store. It’s now 14th April and tracking is still stating awaiting pick up. My order tracking number is 43053732 and it seems even Fastaway don’t have this number registered. Very hard to make contact with anyone from Toys R Us to find out where my 2 x kids chairs are and when we might get them. Very very disappointed
Bec Clarkeasked
I have a layby that is for 6 months. I want to delete 2 items from my layby without cancelling. Is this possible ?
2 answers
I don't believe so. You would need to pay it off n when they finalize it they will arrange a refund. Otherwise they will cancel the whole lot keep the admin fee and start again.
Toys R Us A.Toys R Us / Babies R Us
Hi Bec,
Please be advised we are unable to remove items from layby's, we suggest paying off the whole amount and the store will process a refund for the change of mind items.
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Toys R Us A.Toys R Us / Babies R Us
Thank you for the great review!