Read also:
best portable fridge freezer 2015 bellini supercook kitchen master btmkm800x kogan 32 agora smart led tv review ziegler and brown bbq reviews best bottom mount fridge 2016 kogan unfortunately launcher has stopped sauber intelligence si-200 dun and bradstreet calling meReviewer Photos & Videos
Great value no hidden costs
Great value deals everything as promised
No hidden costs
First time I have booked with them and would highly recommend to everyone
Booked 14 nights with flights and accommodation to Phuket. Everything was as promised
1 comment
Similar opinion? Write a review on ieatwords.com.au!
jackie
- 2 reviews
excellent service
No additional fees
all inclusive resort Fiji - no did not meet my expectations - I chose this location not the agent - Coral coast is too far to travel after the flight with a child
non applicable
1 comment
TravelOnline C.Travel Online
Hi Jackie, we're happy to hear you had such a great experience with our customer service. Looking forward to assisting you book your next trip, perhaps somewhere a little closer to home for your kiddo to enjoy.
Similar opinion? Write a review on ieatwords.com.au!
MichaelGippsland, VIC
- 2 reviews
- 1 like
Great Service and after sales assistance
Lisa was really easy to deal with, kept us up to date and made sure we were aware of flight delays and transfer changes, even when we were over seas - thanks
1 comment
TravelOnline C.Travel Online
Hi Michael, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Travel Online compares to other Booking Services
Know better, choose better.
Avis OwensMetropolitan Adelaide, SA
- 2 reviews
Very helpful and obliging
We did a lot of the searching & preparation for our holiday. Where we needed advice it was there. Also where we were unaware of some things we would have liked more information. I think there was a level of misunderstanding now & again which can happen when using on line & more so with phone conversations. We should have had more Ts crossed & I dotted. Overall a good company to9 deal with. No hidden costs & documents delivered when agreed.
1 comment
TravelOnline C.Travel Online
Thanks for your feedback Avis! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip
Similar opinion? Write a review on ieatwords.com.au!
Pefect service and assistance!
Great service provided. Our consultant assisted us greatly in our plans and everything was as it stated in our itinerary. Great choice of place to stay also - as a family of 4 we had an awesome time and will def use travel online again! Thank you so much
1 comment
TravelOnline C.Travel Online
Hi Bel, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.
Similar opinion? Write a review on ieatwords.com.au!
TerrySouth East Queensland, QLD
Great relaxing holiday.
Everything went according to plan,which meant absolutely no stress at all. Two things that really impressed me,were that the flights included check in baggage,and that transfers to,and from the airport were included in the price,unlike most other packages on offer. Also the Centara Karon resort was fantastic,with great food,and fantastic staff. Would certainly recommend Travel online to anyone.
1 comment
TravelOnline M.Travel Online
Thanks for your feedback Terry! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.
Similar opinion? Write a review on ieatwords.com.au!
Top service.
Travel online was excellent to deal with no problems at all . Only issue was with the two hotels in Thailand. We had to leave a substantial amount of cash at reception as a bond.No problem if you have a credit card but if you don’t, like us you’ll need a bit of cash on you.
1 comment
TravelOnline M.Travel Online
Hi Ricky, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.
Similar opinion? Write a review on ieatwords.com.au!
TanmuzMid North Coast, NSW
- 2 reviews
So easy
Really couldn't ask for a less stressful way to book a holiday. Communication & service was excellent. Definitely book through Hoot holidays again. Highly recommend Hoot holidays. Nothing was to much trouble.
1 comment
TravelOnline C.Travel Online
Thanks for your feedback Tanmuz! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.
Similar opinion? Write a review on ieatwords.com.au!
MichaelSouth East Queensland, QLD
Quick and Easy!
Everything was as described! Could not fault the service and communication. We booked flights, resort, transfers and tours. All came together effortlessly. You really couldn’t ask for a less stressful way to book.
1 comment
TravelOnline M.Travel Online
Thanks for your feedback Michael! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Travel Online compares to other Booking Services
Know better, choose better.
Luisa RSydney, NSW
- 2 reviews
Great service
Our family of 5 wanted a skiing holiday in Queenstown. From my initial enquiry with TravelOnline to the actual holiday was so easy and the consultants are so helpful and friendly. They provided us with lots of information and guided us through the best deal for us. Highly recommend
1 comment
TravelOnline M.Travel Online
Hi Luisa, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.
Similar opinion? Write a review on ieatwords.com.au!
SukumaranSydney, NSW
- 4 reviews
- Verified customer
Good consultants
We booked a holiday package to Phuket for a group of six of us. We were very happy with Travel-on-lines handling. All organised very well. Their local (Phuket) organisers were very good too.
1 comment
TravelOnline M.Travel Online
Thanks for your feedback Sukumaran! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.
Similar opinion? Write a review on ieatwords.com.au!
NaljayaPerth, WA
- 3 reviews
Phuket Graceland Resort & Spa
Good relabel and an honest Package.
The representative [Concierge] who came to meet us [Ms Grace] was helpful as well as the two drivers provided their services from and to the airport.
The package provided and costings were reasonable and affordable.
Hope to do more tours in the future depending on the package costings.
Will recommend for the others too.
Similar opinion? Write a review on ieatwords.com.au!
ThialandCentral Highlands and Goldfields, VIC
Great company to book your holidays through
No hidden costs good value for money, great service and so easy to book. What you see is what you get thanks travel online for a great experience in Thialand
1 comment
TravelOnline M.Travel Online
We're so happy to hear you've had so many great experiences with us. We really appreciate your feedback and are looking forward to helping you book your next trip.
Similar opinion? Write a review on ieatwords.com.au!
TeganGreater Melbourne (Outer), VIC
Fantastic!
Booked first family holiday, flights and accomodation. Very easy to select what worked for us. No hidden fees. Great service! Will be using again for future holidays and travel. Thank you!
1 comment
TravelOnline M.Travel Online
Thanks for your feedback Tegan! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.
Similar opinion? Write a review on ieatwords.com.au!
Wouldn’t book a holiday through any other company!
Fantastic service, great communication, swift confirmations and never had any problem with bookings for accommodation, flights or tours. Travel Online are top notch.
We just returned from our 4th holiday booked with Travel Online and had a hassle free relaxing holiday.
1 comment
TravelOnline M.Travel Online
Hi Deb and George, We're so happy to hear you've had so many great experiences with us. We really appreciate your feedback and are looking forward to helping you book your next trip.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Travel Online compares to other Booking Services
Know better, choose better.
Good value Thailand
Hassle free- no hidden costs
Easy to change holiday plans due to an emergency at home
Great value and choice of hotels
Quick response to any questions about flights, payment options
Positive experience overall
Similar opinion? Write a review on ieatwords.com.au!
MichelleSydney, NSW
Phuket Holiday Package
Fantastic service and a wonderful holiday. Great communication throughout the booking process. The all inclusive package saved us so much time, effort and money. Would definitely use this company again.
Similar opinion? Write a review on ieatwords.com.au!
rebecca c.Illawarra, NSW
- 2 reviews
A dream come true
We booked our first holiday overseas through travel online from start to finish they gave us support and our holiday was amazing Thankyou so much for you're support!! We ended up having the best holiday and everything went seamlessly i will definitely be booking through you guys again as i had nothing to worry about but having a great holiday which we did unbelievably!!
1 comment
TravelOnline M.Travel Online
Thanks for your feedback Rebecca! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.
Similar opinion? Write a review on ieatwords.com.au!
TaniaSouth East Queensland, QLD
Perfect
Flights, Accommodation, Bonus Vouchers and Hotel transfers all booked with Travel Online. 6 nights in Bali and it was a wonderful experience. Everything met with our expectations, no additional fees and companies involved had our bookings. Would definitely use this company again to book another holiday. Thank you for making our trip hassle free.
Similar opinion? Write a review on ieatwords.com.au!
JenGreater Melbourne (Outer), VIC
Staffs are not very friendly & impatient on the phone
I found that Travel online the staffs are not very friendly on the phone, I understand that they are busy, but for someone who's the first time book a holiday with them, they were very impatient. When you email them, they took a long time to reply and very unhelpful and at the end you still need to call them. However on the phone they just want to rush to finish the phone call, and didn't answer your question, i.e like changing the transfer time from airport to the resort, they keep telling me when you receive the voucher then will tell you, but nothing written on the voucher, and have to made two phone calls then finally someone tells you how to change it.
2 comments
TravelOnline M.Travel Online
Hi Jen, We are very sorry to hear that this was your experience. This is not the kind of service that we pride ourselves on and it is certainly something we would like to investigate further. If you d... Read more
on't mind, could you please private message us with your booking reference number and preferred contact details? Alternatively, our Reservations Manager Michelle would love to discuss this so that we can resolve this issue for you. You can contact her on 07 3804 8439 or PM us your phone number and we will get her to give you a call.Hello my booking reference No. TOCS281636. Thanks
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Louise Dasked
Are Travel online going to honour Qantas re booking and Marriot cancellation policy. Ie due to travel to Hawaii but due to quarantines cannot travel. Qantas says no cost changes and Marriot can get full refunds up to 24 hours ahead. Is this going to be an exhausting and arduous task, at minimum cost or are you still going to folllow your less than 45 day out refund.
1 answer
TravelOnline C.Travel Online
As I'm sure you can appreciate this situation is changing very rapidly and we are doing our best to keep up with it all and help as many people out as we can. Previously we were bound by the terms of the airlines and hotels however over the weekend the airlines announced they will relax their change or cancellation policies and we are happy to pass that same flexibility on to you. I encourage you to contact your consultant again so that we can assist you based on these new developments.
Kym P.asked
Can u pay holidays off?
2 answers
TravelOnline C.Travel Online
Hi Kym, we have a few different payment options. You can find more information about them here: https://www.travelonline.com/payment-options
Yes you can with HSBC Card 12 Months Interest Free
Princesssassyxoxasked
I have a $100 voucher for travelonline.com and want to use it to stay at a hotel in my city but at checkout there's no option to input a voucher or gift card. Please help.
1 answer
TravelOnline M.Travel Online
Hi There, Please contact our reservations team on 1300 883 887 and they will be able to assist you with your booking.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
TravelOnline C.Travel Online
Thanks for your feedback Lesley! We are very happy to hear you had a great experience with us and enjoyed Phuket. Looking forward to helping you book your next trip.