Reviews

  • Transparency
    4.7 (200)
  • Customer Service
    4.7 (242)
  • Trip Completed Yes (251) · No
  • Ease of Booking
    4.8 (249)
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Professional job done by friendly helpful people.

published

Travel online provided my family with an excellent holiday to Fiji. All communications were fast and efficient, the booking process simple and all requests were met with attention to detail. We had no problems at all. Many thanks to a wonderful team.



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Hi Richard, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.

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Tracy Edmonds
Tracy EdmondsSouth East Queensland, QLD
  • 2 reviews

Fiji Holiday

published

Awesome service, the website is super easy to use looking for packages with different locations and dates etc and really good value for money. (cheaper than trying to price everything up seperately). Really happy with their service and will continue to use them. We've booked twice to Fiji, 12 mths apart, to the same location and it met all expectations.

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Hi Tracy, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.

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Hassle Free

published

Booked a Fiji Holiday & everything went so smoothly from initial inquiry to final booking, Trip went off without a hitch so couldn't be happier with whole experience. will use again.



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Thanks for your feedback Dave! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.

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Ben H
Ben HGreater Melbourne (Inner), VIC
  • 4 reviews

Great deals!

published

Booked a Bali package with these guys. Such great value for money. It was all planned out and Easy to follow. Way above our expectations and we will use this service again for sure.

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Hi Ben, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.

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Perfect & rejuvenating

published

We had a fabulous holiday, it was central to seminyak & Kuta & opposite the beach. Relaxing with happy & helpful staff. Prices were affordable. Food was delicious and cocktails tasty!
Wed love to return again and enjoy the Balinese hospitality!

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Hi Marta, We're so happy to hear you had such a great experience with us and a great holiday in Bali! We really appreciate your feedback and are looking forward to helping you book your next trip.

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Narelle
NarelleGreater Melbourne (Inner), VIC

Fantastic experience

published

I couldn't be happier with the whole experience when booking our four friends trip to Bali. A great selection of hotels and by far the cheapest, even when comparing with the hotels direct. We received lots of inclusions and extras and even a further room upgrade at the Padma Legian. I would definitely recommend TravelOnline to family and friends.

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Thanks for your feedback Narelle! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.

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Eric K
Eric KGreater Melbourne (Outer), VIC

Travel Online

published

I came across Travel Online when booking our family Thailand holiday. They had the best price for what we wanted at the time. The whole booking process was easy. There were no hidden fees after final payment. Emails were responded to promptly or you could call and talk direct. I would definitely use Travel Online again and highly recommend them.

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Thanks for your feedback Eric! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.

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Angie
Angie
  • 4 reviews

Super easy

published

By far the best travel booking website. Easy to use and to modify packages to suit your needs. Also very good prices, coming from a hotels background I'm confident I could not have got our recent overseas trip cheaper than I could book with them, and it was far easier.
Good after purchase experience too.
Will certainly use them in the future.

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Hi Angie, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.

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Great service

published

I have used this service twice and have had no problems . Flights were confirmed transfers done vouchers ready for us at the resort. The travel consultants are very helpful . Overall I would definitely recommend this service to family and friends

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Hi Bev, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.

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Sue Hansen
Sue HansenDarling Downs, QLD

Will be using Travel On Line again and recommending it to my travelling friends

published

Great value for money, hassle free booking with a good selection of resorts and locations. No issues and would book again through Travel On Line with no hesitations and recommend to all

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Thanks for your feedback Sue! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.

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LHay
LHayCentral Highlands and Goldfields, VIC
  • Verified

Easy and transparent

published

I found it really easy and transparent to book with travel online. Quick response to my emails and amendments to our travel. Was a great site to compare prices as you can just put in your travel dates and get a quote instantly. Also great value with the bonus inclusions

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Hey there, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.

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Karley
KarleyLaunceston, TAS
  • 2 reviews

Overall Good with few isuues

published

Q1 Resort had very dirty windows.
Dreamworld and skypoint wouldnt recognise our entry vouchers and it took 40 minutes of phone calls and emails to sort it out.
We were told no schooles would be in the building but they still were.
Plane flight home from Sydney to Launceston was terrible with many people entering the plane from the wrong end which caused massive congestion and many unhappy people and the flight attendants did not do anything to help.
Overall Good holiday but need to sort these issues.

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Thanks for your feedback Karley! We are very happy to hear you had a good holiday. Looking forward to helping you book your next trip.

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Charlie
CharlieSouthwest, VIC

This is perfect. Faultless platform.

published

No additional fees. Booked accommodation, transfers and flights. Very easy transaction with good value. Exceeded my expectations. Would very comfortably book through this platform any time and recommend to all.

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Thanks for your feedback Charlie! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.

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blip
blipIllawarra, NSW
  • 2 reviews

great service

published

we dealt with Rachelle and it was a pleasure, friendly and a great experience and that makes for the start of a good holiday. we booked at the away camakila in legian and was great with no unexpected hidden costs. we did have to change the dates for our holiday and it was no problem at all

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Hey there! We're so happy to hear you had such a great experience with Rachelle. We really appreciate your feedback and are looking forward to helping you book your next trip.

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Lauren
LaurenSouth East Queensland, QLD

A fantastic experience

published

We are so happy to have experienced a seamless holiday using Travelonline. We booked within a few weeks of leaving for our holiday after another company cancelled our reservation without notice. There was very little time and we already had paid for flights. Travelonline were prompt in booking us in and confirming all the details with us. There were no unexpected expenses and really was an easy process!

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Hi Lauren! We're very happy that we could assist you and ensure your holiday went ahead! We really appreciate your feedback and look forward helping you book your next trip.

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Kiwibrent
KiwibrentSouth East Queensland, QLD
  • 2 reviews
  • 2 likes

Our new go to travel website

published

Great service and great price and no hidden costs. Just got back from three weeks in Thailand and Singapore and no issues at all. Have booked our next trip with them already.

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Thanks for your feedback! We are very happy to hear you had a great experience with us. Enjoy your next trip!

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Kaz
KazRichmond-Tweed, NSW
  • 2 reviews
  • Verified

Fabulous Once Again

published

Travelonline are the one we go to for our overseas trips. All dealings have been easy, best deals and offers. No problems in communications and very professional.
All legs of our journeys and transfers have been a breeze.
We will use Travelonline again and highly recommend them.

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Thanks for your feedback Kaz! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.

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Leanne
LeanneGreater Melbourne (Metropolitan), VIC
  • 4 reviews
  • Verified

Super easy and competitive quoting for flights, accommodation & packages

published

TravelOnline is so easy to navigate and obtain instant quotes. Also reassuring that even when doing a search elsewhere, TravelOnline have the most reasonable prices almost all of the time. Whenever I've need additional assistance, either via email or phone, this has been prompt.

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Hey Leanne, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.

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Great service

published

It was so easy booking with travel online what you see is what you got and there were no hidden fees I would definitely use them again. Thank you travel online

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We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip!

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Wayde M.
Wayde M.South East Queensland, QLD

Travel online is just awesome

published

Dealing with travel online was a good experience everything was dealt with in a professional manner regarding our trip to Thailand.The hotel package deal plus flights was just perfect for our first trip to Thailand. Thankyou very much for the professional service you provided us with.

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Thanks for your feedback Wayde, we hope you enjoy Thailand! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.

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Joe
JoeMetropolitan Adelaide, SA

Great staff, excellent service

published

It was really easy booking our travel with Travel Online. The staff were really helpful and made the process enjoyable. Whenever we had queries they were quick to respond and provide suggestions.

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Thanks for your feedback Joe! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.

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Gavin Carpenter
Gavin CarpenterAlice Springs, NT
  • 3 reviews
  • 1 like

All ok

published

All good, enjoyed the trip. No real help needed from travel consultants as we travel overseas regularly so book, pay up and shut up is our system of operation.
Just a matter of see a trip that suits our interests, book and go. Will certainly keep an eye on this company together with several others we use. We never give a 5 as from there it can only be down.

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Hi Gavin, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.

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John
JohnSouth West, WA

Fantastic

published

It was very well organized with no problems and no extra hidden fees or bad surprises. Everything went very smooth. We will be using this company again for sure. Thank you Travel Online.

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We're so happy to hear you had such a great experience with us John. We really appreciate your feedback and are looking forward to helping you book your next trip.

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Raga
RagaPerth, WA

Awesome travel agents and Localy based

published

Lovely travel agents, locally based and very smooth booking process. No unexpected fees, their service exceeded my expectations. Would definitely book again with them again. Very good prices as well!!

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Thanks for the awesome feedback! We are very happy to hear you enjoyed your experience with us. We're looking forward to helping you book your next trip.

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Michelle R.
Michelle R.Greater Melbourne (Outer), VIC
  • 4 reviews

Simple & great experience

published

Booking our first overseas holiday was easy and very affordable using TravelOnline. A consultant was always on hand to help and provide assistance when needed. We'll be using them again in future.

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We're so happy to hear you had such a great experience with us Michelle. We really appreciate your feedback and are looking forward to helping you book your next trip.

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Extra Information

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Contact info for Travel Online

Mon9:00 am - 4:00 pm
Tue9:00 am - 4:00 pm
Wed9:00 am - 4:00 pm
Thu9:00 am - 4:00 pm
Fri9:00 am - 4:00 pm
SatClosed
SunClosed

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