Tripcover Questions & Answers (page 2 of 4)

I'm planning to rent an 8-seater from Thrfty.com.au. Is tripcover compatible with Thrifty's included standard protection?

Specifically, are you going to cover the following?
1. "Your liability in the event of the accident (DRF)" = 4000 AUD
2. "Tyre/windscreen damage fees" = Additional
3. "Single vehicle accident fee" = 2200 AUD

Tripcover states "excess" will be covered. But Thrifty worded their protection using "fees" and "liability". Not sure if they are one and the same. And more importantly, I want to know if I don't have to pay any of the items 1-3 above in case I run to any of those untoward incidents during my rental period.

Thanks
John

Reading all the reviews here, there seems to be a admin portion of excess that is not covered to the tune of $300 - so, any savings made by taking this insurance seems void and it's better to go with the more expensive hire car insurance bringing excess to 0. Care to address this Tripcover?

Hi,
If I change the type of cars during the rental period, that means have different rental agreement with different car rental company, does the insurance still covers the whole period?
Thanks.

Hi there, we are hiring a motorhome for 2 weeks in February from Sydney. The hire company quoted $55 per day full excess liability cover reduce the bond from $5000 to $0. Will your cover be adequate to cover this?

And we are resident in the UK – again, will your cover apply to us and are there any extra costs?

Thanks

Alison
London

Hello. We are Australians who will be renting a small car in Windhoek, Namibia, from Hertz and driving it into Botswana, then back to Windhoek. We have another rental a few days later for travel from Johannesburg to Durban, South Africa. I understand that we will require two separate excess insurance contracts. I would like to make sure that we are covered for the above three countries? Many thanks.

What exactly are your admin costs in the event of a claim?

Hi,
I'm planning on hiring a car in the UK, the standard excess is 1000pound, all invoices would be in pounds (not AUD), how does this affect claiming (if in the unfortunate case I have to)?
Thanks!

How do I go about changing the arrival/pickup date if I have already taken out a policy with Tripcover? Is this possible? Thank you.

HI there,
I'm renting a 7 seater SUV from Enterprise via Vroomvroomvroom.com.au website from Melbourne Australia Airport 13th August - 28th August. I was looking to purchase Tripcover's Plan A during our trip. Does Tripcover's plan cover Enterprise?

Hello, we are renting a car from Avis at Melbourne airport to Great Alpine Road, Avis have the condition of can not drive in snow and am wonder do Tripcover have snow cover insurance or we can just purchase the excess will do?
FYI, our traveling date is not official winter season.

Hello,if I buy your product then I have to pay a big amount to my car company Britz (5.000 AUD - franchise), but my local coin is Euro. This is a payment (they do not block the money) so when they give me back the money I could have a different exchange rate and lose a lot of money...do you cover this? I have read good reviews about you, but also people from abroad complaining about this problem, because if you add Tripcover insurance rate, plus bank comission to pay in AUD, plus exhange rate... finaly you pay the same more or less.Thank you.

Hi Trip Cover,

I am looking at renting a car from Melbourne airport with East Coast Car Rentals and I am wondering whether you cover vehicles from this company before I purchase your cover?

Kind Regards

Jordan

Hi TC,
I'm thinking of hiring a camper van or motorhome (Britz) from Perth and travelling up Darwin. The excess is approximately $5000.

Do you do excess reduction for campers and/or motorhomes?

Thanks Peter H

Do you still have to leave your credit card or deposit with car hire company once you have paid their rental if you take out a policy with Tripcover or is this then waivered?

Do I need to take any rental car coverage if I get insurance from you? Do you cover Enterprise rentals from Sydney Australia airport?

I'm taking a trip around WA and have purchased insurance with you. My travel companion said "Is Third Party covered?"

Hi. Do you cover excessive weather events like hail?

Is tripcove plan A covered emergency roadside assistance ? Thank you

Hi, my travel insurance do have a car rental cover excess up to $1500. I planned to purchase your product to provide a better coverage. In the event if i need to make a claim, do i submit the claim to you first or my travel ins co? What should be the procedures?

Hi
I will be going on a trip to Melbourne and Tasmania. I will be booking with a car company in Melbourne (12 - 16 Dec 2017) and a different car company in Tasmania (16 - 24 Dec 2017). As the dates for the insurance is continuously from 12 - 24 Dec 2017, can I make a single purchase of the insurance, i.e. from 12 - 24 Dec or do I have to make 2 separate purchases, i.e. one for 12 - 16 Dec and another for 16 - 24 Dec as I am hiring from 2 different car rental companies? Thank you.