Tripcover Questions & Answers (page 3 of 4)

we are hiring a car in Sydney for a week in December 2017, im a bit nervous about taking out this type of insurance because when we hired a car in europe last year i took out insurance with alliance and the car hire rep at Malaga airport said the insurance was useless in Spain, I questioned other hire companies in Spain and they dont accept this either. Question is: Do hire companies accept this type of insurance in Australia or try to push their own insurance or worse still FIND damage when there isnt any?

What is the premium insurance price for a 2009 holden cruze?

Hi there, does your policy cover towing? If I refuse the rental company excess then towing is not included from them and your website doesn't mention it
thanks!

Is theft of the vehicle covered? Ian July 2017

Is coverage for windscreen/tyre damage included?

How much 1year full insurance for subaru forester 2005 MY 04?

Hello,

I'm gonna have a trip with a van in Australia in June. If we take your insurance, do we have to take also the insurance proposed by the rental company ? Or yours is enough ?

Thank you in advance for your answer.

Pauline

So if I take out plan A Car Rental is 4000.00 .. does that mean if we have and accident in rental or someone damages the car in carpark etc we are fully covered ?????

Travelling to Europe in April May June with different car hire periods example Munich Frieburg Switzerland train to each destination then hire car to avoid a different car return pricey and inconvienient, is there a swing policy that I can use instead of blanket policy that charges all hire or not? Basically do I just have to get a quote each hire period which I dont know because of free movement. hope it reads allright looks it bit vague when I re read it. don't want to start again. thankyou

Last year I have rent a car from redspot car rental company. They asked me to buy excess reduction coverage from them. I have told them that I have bought the excess coverage from tripcover and they said that in case of accident, I have to pay for the accident claim to the rental company first. later you can go and claim from your tripcover insurance yourself and they will not claim on my behalf. I'm a foreigner, in case i need to claim, is it convenient for me to make the claim? Thanks

Hi Tripcover,
we are looking for a 7 seater mini van (Tarago type) in Canada for 3 weeks in September. one possibly two drivers.
If we take your cover, are we exposed in any way to any additional potential charges in the event of an accident by the rental company?
Russell

Hi, I rang Allianz to ask about how this car rental excess insurance policy also covers windscreen, tyres, roof, underbody, etc. The person I spoke with said that these items will only be covered if they are covered by the basic car rental insurance by the car rental company. So I rang AVIS and they said that these items are not covered in their basic insurance, i.e. I have to pay full price if any damage were to happen to them, which means it will not be called "an excess" since it wasn't covered to begin with. Does this mean I can't get reimbursement for this if I buy your car rental excess cover policy? I've read the PDS and it read to me like the policy covers those things even if the rental car company doesn't, but the Allianz staff on the phone said differently so I'm really confused. Thanks.

First time buying from you - will be doing a road trip from Sydney to GOR and back into Melbourne. Unsure if 4,000 or 6,000 makes more sense - appreciate much more expensive for the 6,000 (which leaning towards), but given not that much different in excess cover, is there a reference point as to when you need which type of coverage? Sorry if this is a silly question!

We will be renting a car 4 separte times in different locations on our trip in Feb/March. Is it possible to get just one policy for coverage for the 4 different times we rent? Thanks!

Dear staff,

AVIS told me that they would charge admin fee (3.5%) and GST (10%) for the Excess fee.

For example, if they charge the whole excess fee $5000, I will have to pay 5000+175+517.5= $5692.5

Are you gonna refund the admin fee+GST=692.5 to me as well, or only the excess fee $5000?

The cover I bought from you was $6000

Thank you so much for your reply!

Kind Regards,
Stanley

Does your policy cover loss of use? And usually how much will this loss of use amount be (i just need an example/estimate) ?

Hi Tripcover

I got one question, I have a trip to QLD with my own car and could i buy your insurance for a couple day or week? Or you got more policy than that.

Thank you

Joey

Dear Tripcover. I would like to ask you something to make sure I understand everything correctly.

1. I am going to rent a car in Sydney with their policy of excess for $3000. Does it mean that if I write off the car having your Plan A - NIL Policy Excess up to $4000 that I am fully covered with your insurance, so I do not need to pay anything to the car hire?

2. According to the policy of the car hire company, the SVA liability is $350. Regarding to your "what do I cover" section on your websites, this is included. Does it mean that this would be also refundable?

3. Is overhead damage specifically for the engine? If anything else happenes to the engine and it's undert $4000, it is not covered. Is it correct?

Thank you for your answers.

Peter

G'day tripcover the more I read the more confused I get. As a follow on from bettersafethan question above with regard excess cover policy excess"up to"? If you cover "up to" $4000 what if damage incurred to vehicle was more than $4000 i.e a write off situation.I am sure rental vehicle will be worth more than $4000, lets assume $30000 so if a write off was to occur would I than be liable for $26000?
Apolgise for my ignorance but I am finding a definition of the "upto" excess question a little tricky?

Cheers

Hi Tripcover,

Can you please confirm if the access reduction cover applies, if i rent a car in hometown i.e. not travelling domestically or internationally. I live in Sydney if that helps.

Also if I was to purchase the excess reduction cover by tripcover up to 4000, in case of a single vehical accident the excess can be upto $6600 by rental company. Will I be covered for the first $4000 ? i.e. will be fully reimbursed if the excess payable in case of single vehical accident was under $4000, or will i be out of pocket for the first $2600?

Thanks for taking the time to answer my questions, would really help in making the decision to use tripcover over the rental agency products.