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Reviewer Photos & Videos
Excellent product!!!!
We are very happy with our Vuly trampoline. We have had numerous trampolines over the year’s and thought they were all the same but we have been very presently surprised by the high quality of this product. Well worth the money!!
1 comment
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KaydonSouth East Queensland, QLD
Great Layout, Helpful staff
Staff were really knowledgable and pleasant in our family buying a good quality trampoline for Christmas. Kids were able to use the trampolines and other equipment in store without hassle
1 comment
Vuly PlayVuly Play
Hi Kaydon!
Thank you for your review and thank you for coming to visit our Showroom. ... Read more
We're so happy that you enjoyed your experience at our store and that we could help you find the right trampoline for you and your family. Kind regards, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Wonderful!
Wonderful and seamless experience buying our Vuly trampoline. Wonderful offers and a quality product. It is a wonderful item that will bring a great deal of joy to the kids. The extras and attachments are wonderful!
1 comment
Vuly PlayVuly Play
Hi Lepb,
Thank you for leaving your feedback.... Read more
We are so happy to hear that you were pleased with the promotion and products that you received. If you have any questions in the future, please feel free to contact our team on 1300 667 514. Kind regards, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Vuly Play Physical store compares to other Toys & Game Shops
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Katrina beraruSouth East Queensland, QLD
Top customer service top product
Amazing customer service. Helpful and informative. Good quality product. Easy to put together. The Manuel that comes with it isant as helpful as the online videos. Price was a little more then I wanted to pay for a trampoline.
1 comment
Vuly PlayVuly Play
Hello Katrina,
Thank you for your review!... Read more
So glad to hear that we could help you find the information needed to ensure you and your family found the best trampoline for your needs. If you have any product questions in the future, please feel free to call our team on 1300 667 514. Kind regards, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
N PougnetSouth East Queensland, QLD
Awesome products and customer service!
High quality products that can withstand QLD weather conditions...and my 3 boys! Easy to assemble products that last, and outstanding customer service too. Vuly have clearly spent alot of time on research and development, and I'm pleased to support a local company that produces such awesome play equipment.
1 comment
Vuly PlayVuly Play
Hello N Pougnet,
Thank you for taking the time to write a review!... Read more
So glad to hear that you are seeing the quality of our products in the rough summer weather. Please don't hesitate to call our team on 1300 667 514 if you have any future questions about our products. Kind regards, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
Chloe B.The Mallee, VIC
Best quality
Purchased on after having a cheaper trampoline that fell to pieces and weathered badly. This one is far more sturdy & tonnes of fun, what more could you want? Love it!
1 comment
Vuly PlayVuly Play
Hi Chloe,
Thank you for your feedback.... Read more
So happy to hear that the quality of your new trampoline is what you were looking for :) Please feel free to call our team on 1300 667 514 if you have any questions or concerns in the future. Kind regards, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
David FrangiosaSouth East Queensland, QLD
Great shop
They have most of the trampolines and products on display, so the kids can engage and parents can get a feel for the quality. Always seems to be enough staff to cater for the demand too.
1 comment
Vuly PlayVuly Play
Hello David,
Thank you for leaving your feedback and thank you for visiting our showroom. ... Read more
We are so happy to hear that you had a good experience and are impressed with the quality of the products. Please feel free to drop by the showroom or call our team on 1300 667 514 if you have any questions about our products in the future. Kind regards, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
FrankSouth East Queensland, QLD
Great service and products.
Took the time to listen and recommend the correct product. Also great showroom to try out before you buy. Highly recommend for anyone on the lookout for play equipment the quality is higj
1 comment
Vuly PlayVuly Play
Hi Frank!
Thank you for the feedback!... Read more
We are so happy that we could help you find the right product for you and your family. It's great to hear that you are impressed with the quality too :) If you have any questions about the products in the future, please feel free to call our team on 1300 667 514. Kind regards, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
Belinda R.South East Queensland, QLD
Very helpful and knowledgeable staff!
We have not unpacked our Ultra medium trampoline yet but after visiting the showroom three times (including pick up), Im impressed by the helpful and friendly and knowledgeable staff. Showroom was near and tidy with a range of quality equipment on show.
1 comment
Vuly PlayVuly Play
Hello Belinda!
Thank you for your review!... Read more
So happy to hear you were impressed with our showroom and the service provided :) Enjoy your new Ultra trampoline! Kind regards, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Vuly Play Physical store compares to other Toys & Game Shops
Know better, choose better.
Delivery delayed over and over
We ordered a product as a birthday present for our child and was told we could collect it 1 week later at 9am. Went to collect it as advised, and they said it was out of stock. Huge birthday disappointment. Then I was told it would be in stock in 2 weeks time. Now they are saying it will be another 2 weeks. Zero follow up updates and they said, no we do not do that. Friendly sounding staff when you call them, but useless. I wouldn't buy from Vuly if you have a deadline - ie birthday or Christmas as they cant deliver on promises.
1 comment
Vuly PlayVuly Play
Hi Renee,
Thank you for your feedback and so sorry to hear you have not had a good experience with us.... Read more
Could you please send us an email with the order details to [email protected]? We'll have a look into this further for you and provide some updates for you. Apologies for any inconvenience this may have caused. Kind regards, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
h4yl3zSouth East Queensland, QLD
- 10 reviews
- 1 like
- Physical store
- Verified customer
Incredible long lasting value
We went into the showroom and got a quote for the XL monkey bars with approx. 10 accessory items. I called and completed payment over the phone. Item took two weeks to deliver and was installed for us. The children love it and I can tell it's built to last.
1 comment
Vuly PlayVuly Play
Hi H4yl3z!
Thank you for your feedback!... Read more
So gald to hear you had a positive experience in our showroom and that your order arrived quickly! If you have any questions in the future, please feel free to call our team on 1300 667 514. Kind regards, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
Scott BSouth West, WA
Best xmas present for the kids. 6 years on still going strong.
Great product and follow up service.
Staff friendly and happy to provide assistance. Would highly recommend vuly trampoline not just for the kids either. No better trampoline on the market. Beauty!
1 comment
Vuly PlayVuly Play
Hello Scott!
Thank you for your review!... Read more
So great to hear that everyone is benefitting from the new trampoline and that you were happy with the customer service provided! Kind regards, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
Catherine RussellSouth East Queensland, QLD
Great Christmas Present for our 3 year old!
We went to the show room to get a better understanding of the sizes and the staff member was great. Super helpful. Helped us make an educated choice and threw in some extras as we could take it with us instead of delivery. All round great experience, and the kids loved jumping on the trampolines whilst we chatted.
1 comment
Vuly PlayVuly Play
Hi Catherine!
Thank you for your kind review!... Read more
So glad to hear you had a good experience in our showroom and the kids were able to test out the trampolines before your purchase! Kind regards, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
SharynSouth East Queensland, QLD
- 3 reviews
- Physical store
- Verified customer
Super great team
These guys went above and beyond for myself and helped me to get an upgrade when the sale had finished my grandkids will get years of enjoyment and entertainment from this trampoline.
1 comment
Vuly PlayVuly Play
Hi Sharyn,
Thank you for leaving your feedback!... Read more
It's great to hear you received good customer service to find the best trampoline for your grandchildren. Kind regards, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
MaureenSouth East Queensland, QLD
Amazing customer service
We wanted to make some changes to our original online order. The guys at the Vully Brisbane store couldn't have been more helpful, they were attentive, friendly and professional, we had no problems making the changes to our order! They loaded our purchases into the trailer for us without complaint even though it was the middle of a very hot day! Thank you so much for all your help, you certainly made shopping a pleasant experience, we look forward to watching our grandchildren get many hours of fun from their trampoline!
1 comment
Vuly PlayVuly Play
Hi Maureen!
Thank you for your kind review!... Read more
So glad to hear you had a great experience at our Brisbane showroom. It's great to hear that you received the help you needed. You're grandchildren are going to love their new trampoline! Please feel free to call our team on 1300 667 514 if you have any future questions. Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
Find out how Vuly Play Physical store compares to other Toys & Game Shops
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Tom And Amanda B.South East Queensland, QLD
The best and safest trampoline you can buy for your kids (and you)!
The kids love it and the quality is second-to-none. It is so safe and the shade and tent are great sun protection. Building it is piece of cake as well!
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Scott H.South East Queensland, QLD
Fantastic Trampoline!
I have just purchased two of Vuly Thunder Large trampolines plus package deals.
Firstly I have been very impressed with the staff at Vuly Warehouse Brisbane. The sales staff were always accommodating with our enquiries, took the time to explain different promotions and the product so we felt completely confident in the particular type of trampoline we wanted to buy.
Also the warehouse staff when we went to collect our trampolines were just as helpful. They were there to explain what packages we needed to load into our trailer, ensure all wa...Read more
s available and helped not only pack the trailer but ensure the load was covered correctly. Then we found the trampoline along with the video instructions were easy to follow and the trampoline took just over 2 hours to erect, and with the instructions went quite smoothly. Now to the actual trampoline. What a fantastic product. The trampoline is very sturdy and spacious. I very much like the pictures on the mat. To be able to use pictures as games enhances their time on the trampoline. The mat is very high quality and feel the opening is quite safe even for young children.1 comment
Vuly PlayVuly Play
Hi Scott!
Thank you for your review!... Read more
It's amazing to hear our staff made the decision making and buying process a little easier, knowing this is a big purchase and you want it to be the perfect product for you and your family. So glad to hear installation was straightforward with our videos and that you are impressed with the quality and safety of your new trampoline. The Shade Cover will really come in handy during the Australian summer, allowing the whole family to still enjoy the trampoline even on really sunny days. We love that your daughter is enjoying the product! If you have any questions, please feel free to call our team on 1300 667 514. Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
Janine
- 2 reviews
Effortless and stress free
Amazing service, easy and stress free, no pushy sales pitch, just helpful friendly service. All questions answered and shipping was so fast. Very happy thankyou vuly . Our family is so looking forward to seeing the kids faces this Christmas.
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The reviewer stated that an incentive was offered for this review
Kat
- 2 reviews
Great they allow a try before you buy
What a great store! Staff were so friendly, no judgment on bringing excited toddlers to check it out. They were informative and not pushy with sales at all. Definitely safe, durable and easy to install. Designed to last and customisable with so many accessories that are thoughtfully fitted to the trampoline
1 comment
Vuly PlayVuly Play
Hi Kat!
So happy to hear you and your family enjoyed the Showroom! We love that you were able to find the right product for your family and that you are happy with the design and safety.... Read more
If you have any questions, feel free to give our team a call on 1300 667 514 or pop into the showroom. Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Shan76
- 3 reviews
Great deals!
Purchased a Thunder with inclusions. Vuly team was really flexible and allowed me to change around some of the inclusions for others of the same value. Can't wait for Xmas morning!
1 comment
Vuly PlayVuly Play
Hi Shanyn!
Thank you for the feedback!... Read more
We're so happy we could help amend the bundle to fit your needs! We're sure it will be a hit on Christmas morning. If you have any questions, please feel free to call our team on 1300 667 514. Cheers, Sophi @ VulyPlaySimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
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Vuly PlayVuly Play
Hello Rach,
Thank you for taking the time to leave your feedback.... Read more
We are so happy to hear that you are impressed with the quality of our product compared to your last couple of trampolines. If you have any further feedback or any questions, please feel free to call our team on 1300 667 514 or send us an email at [email protected]. Kind regards, Sophi @ VulyPlay