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- 2 reviews
So happy!!
Late 2022 I purchased Oliveri Sink & Tap, Smeg Double Oven, Ilve Induction Cooktop, Fisher and Paykel Double Draw Dishwasher for new kitchen. Rod Love and the staff were so amazing & helpful. I love love love my appliances and am so happy with my purchase. Rod helped guide me through everything with such great customer service. He found the best deals on everything for me. I couldn’t be happier and highly recommend Winning Appliances to anyone renovating their kitchen. He made it so easy.
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EstherSydney, NSW
Kitchen Tap purchase
Fleur served me and she was very helpful in finding me exactly what I wanted in my price range and also excellent quality. I received my order as promised the next business day
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Fantastic service
Showroom staff were extremely knowledgeable and helpful and made sure we got the right price for the goods that were purchased - even matching discounted prices online. Was updated regularly on the delivery process and Winning kept our goods until we were ready for them. Service and delivery was faultless. Thank you
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MirageMelbourne
- 4 reviews
Terrible customer service
As a customer of 10+ years plus, I'm extremely disappointed on the customer service experience. Logged a warranty on a minor request on the 21 January, after several follow ups and limited response, I am yet to get any movement or updates on my warranty request. Will no longer be recommending your services again.
6 comments
I already have, and yet to get any progress
Customer ExperienceWinning Appliances
Hi, unfortunately it does not appear to be received on our end. Would you mind resending it for us? And then we can look into it ASAP for you!
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EmmSydney, NSW
- 3 reviews
Amazing Store and Service
Winnings Appliances were amazing to deal with. We visited the showroom and were provided the upmost professional service. Daniel and Rosie were incredible to deal with and assisted with the best product knowledge and also achieved the best price for us. Delivery was made on time delivered by both Winnings and Smeg directly. We would recommend dealing with Winnings to anyone and we will always go back here.
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Tod G.Mid North Coast, NSW
Impeccable service
Can not fault Winning Appliances. Product knowledge and after sales service is second to none. Staff are very helpful and an excellent showroom offering something for everyone.
Resolve issues promptly and with out any hassle.
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CRGSydney, NSW
- 4 reviews
Very knowleagable staff and awesome showrooms
Very knowleagable staff and awesome showrooms enabled us to complete all of our appliance shopping in one or two visits. Follow up service and communication was excellent and we knew exactly when items were being delivered
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BillHunter Region, NSW
- NSW, Newcastle
- Verified customer
Brilliant service every time
We have needed to purchase white goods on 6 occasions for a range of projects in recent months. Each time Winnings staff have been very helpful in helping us sort out the appliance that suits the need and match the best price available. In one instance we were able to find an appliance on the Home Clearance website that matched a need at 50% of the price!
Overnight delivery on several occasions was amazing and the delivery guys are always helpful and careful moving large items in and out of the house.
Great to have a shop in Newcastle where we can talk with a person and look at the appliances.
Thanks
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Heather ASydney, NSW
- 2 reviews
Helpful and knowledgeable staff
I have just purchased new appliances for a new kitchen. Winnings staff were very helpful and knowledgable. Prices and ranges available were excellent. There was no pressure. Delivery was free and they sent email and texts to advise on delivery times. I can highly recommend Winnings Northmead.
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GazcapSydney, NSW
- 3 reviews
Great sales experience but awful customer experience
Great sales experience but awful customer experience. Never delivered one of our products and never told us it wasn't coming. On asking they said it would be available two months later, it's still not here and no one at customer service calls us back. If I had my time again we'd go elsewhere.
3 comments
Customer ExperienceWinning Appliances
Hi, We're sorry to hear that this has happened, please send us an email through to [email protected] with your invoice and your best contact details so we can look into this matter further for you .
E-mailed you five days ago - still no response!!
Customer ExperienceWinning Appliances
Hi,
Thanks for letting us know, what was your email address where you sent the email from so I can take a look for you ?
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Happy customer :)
I purchased a Westinghouse upright cooker from Redfern Winning Appliances. The service is the tops from the sales lady to the guy who delivered and installed the cooker. I am very happy with my purchase.
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KellyHunter Region, NSW
- 2 reviews
Knowledge of staff - fantastic
The staff at Winnings Newcastle were fantastic - really knew there products and took time to answer all questions and showed several options. Couldn't fault the service, product and delivery! I never felt pressured and would highly recommend to anyone looking for new appliances
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HughSydney, NSW
- NSW, Taren Point
- Verified customer
We felt very comfortable with the store environment and the outstanding service provided.
Our new oven was always going to be a tight fit into our existing cabinetry - but the store staff did an inspection and felt it would be OK. On delivered it would not quite fit, but one phone call to the manager at Taren Point put us completely at ease - no ifs no buts, we will take care of it whatever it takes he said.
Winnings services team were dispatched and did an outstanding job modifying our custom cabinetry to suit without damaging anything. It looks better than new.
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annick hurtelHunter Region, NSW
I like the people and their knowledge, very helpful and dedicated
I like the people in the showroom, their knowledge of the products, I found them very helpful and dedicated caring about the client questions about the different brands of appliances, to help choosing the right product to their liking and to their budget, explaining quite well the difference between the products, what is better what is not so. I like it
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MarkSydney, NSW
Great Experience
I found the whole process professional and easy. Even when we had to replace a product that wasn't what we thought we needed, there was no problem and they made it easy. Highly recommend.
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PaulSydney, NSW
- 2 reviews
- NSW, Brookvale
- Verified customer
So easy.
The info was online, the fridge was in store to view, in stock to deliver and the price was, again, right. The delivery was good and the Fisher & Paykel 442 litre fridge is working well. It's a pleasant change to deal with a business that does the right thing at the right price.
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Total professionals.
10/10 all round. Products, price, staff and delivery. Shippie was great. She listened and guided us through all the options. The delivery guys were equally incredible. Friendly, well presented and professional.
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Why shop anywhere else
Fantastic service from the showroom right through to delivery. Even took the boxes away. Great range of products and brands, extensive network so products available and delivery arranged to fit my schedule.
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Tired renovatorSydney Surrounds, NSW
Excellent service from purchase to delivery!!
Can not fault the service, accommodation of changes as a result of the complexity of my renovation and the delivery of product. Very professional and hassle-free outfit. I certainly recommend Winnings for the service in particular
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Happy CustomerSydney Surrounds, NSW
- 2 reviews
Purchase Perfect 10/10
We were extremely happy with the sales service provided by Shippee, she was more than helpful, pricing was very competitive, ordered on the day of our showroom visit with delivery the next day, received emails / SMS on our pending delivery down to the last 30 minutes, Mark and his assistant delivered and set up our new washing machine and took the old one away.
Overall a great experience.
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Customer ExperienceWinning Appliances
Hi,
We're really sorry to hear that no-one has been in contact with you in regards to your warranty request- if you would like to send an email through to [email protected] which inclu... Read more
des your invoice number and contact details, we'd love to help you out Looking forward to hearing from you