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Reviews

4.7

266 reviews
5
(228)
4
(24)
3
(1)
2
(0)
1
(13)
  • Build Stage
    • Post-Construction (37)
    • Mid-Construction (3)
    • Pre-Construction (2)
  • Customer Service
    4.4 (26)
  • Site Admin
    4.7 (26)
  • Timeliness
    4.5 (25)
  • Structural Integrity
    4.6 (24)
  • Plumbing & Waterproofing
    4.5 (22)
  • Electrical & Lighting
    4.5 (22)
  • Flooring
    4.7 (15)
  • Transparency
    4.4 (24)
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Reviewer Photos & Videos

  • Verified customer

Happy with the Process, Happy with the Finished Product

published
Construction End DateNov 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

We are in love with our new home!!

published

- Our home was built with care and attention to detail. The site manager was efficient and available when we needed him and we had complete faith in him and his team.
- We had some initial problems with negotiating our contract sum, however, we were listened to and all problems were resolved efficiently.
- Our final account is as expected. We did play an hand on role in monitoring our budget.



Construction End DateOct 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential



Ben

BenPerth

  • Verified customer

What a home*******

published

Building our home was a constant supply of trades with hardly a day missed during building. Visiting the site was an enjoyable experience making me feel welcome by onsite management.
Very happy with the quality of work from all various tradies, who were all approachable and willing to chat.
101 managed all costs to what was estimated and any small issues were dealt with without any problems.

Construction End DateOct 2018
1 comment
101 Residential
Customer Support C.101 Residential
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Mount Misery

Mount MiseryPerth, WA

  • Verified customer

Making our dream home a reality!

published
Construction End DateDec 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

Rupika

RupikaPerth

  • Verified customer

Our first build - Great experience

published
Construction End DateSep 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

Excellent 101!!!!

published

So far my experience with 101 is really appreciating one. Comparing with my first home I am very much happy with the work 101 did for my second home. They are using all accessories and things with a good standard. Cost of building also very much appreciated comparing to other builders. Good service from the all 101 team. Thank you 101

Construction End DateOct 2017
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

Beautiful House, and Customer Service to Match

published

From the moment my wife and I decided to build with 101 Residential we were nothing but impressed. The ease during design phase was great. And the inclusions were of a high quality with a much wider range than competitors. We have just started the build phase, which was much sooner than we first thought. Everyone we have worked with have been amazing. Especially Stefan, Michelle and Ash. Thank you for making our first home build a fantastic experience.

Construction End DateOct 2022
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

Recommended

published

Workman ship of building and materials were of good quality.
Customer support was consistently professional and available thanks to Stephanie.
As we have built before on numerous occasions and know the process, we found the management of the build well organised thanks to our supervisor Nick who really made it a pleasant experience.
I would definitely recommend 101.

Construction End DateOct 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

Sarah

SarahPerth

  • 3 reviews
  • Verified customer

Great experience

published

Really happy with our experience building with 101. We built a custom designed house suitable for a narrow block, urban infill area. We dealt with ruth in the office and chris was our site supervisor. Build was finished slightly ahead of schedule and on budget, despite some bad weather along the way.

Any questions i had were answered quickly and the few issues that came up during the build were resolved professionally.

Overall we are very happy so far and would recommend 101 as a builder.

Construction End DateOct 2018
1 comment
101 Residential
Customer Support C.101 Residential

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McKinlay

McKinlayChidlow

  • 2 reviews
  • Verified customer

Excellent finished product.

published
Construction End DateOct 2018
1 comment
101 Residential
Customer Support C.101 Residential
  • Verified customer

Excellent

published

101 Residential have been Excellent to work with. A few small communication issues to start with prior to the build but they were fixed appropriately. Dan Hislop was the man who sold us the house, nothing was ever to hard for him, he went above and beyond to meet our needs. The build was very smooth, Steph Veale and Nik both worked really well together to meet appropriate deadlines. They were very understanding and professional. The build quality of the final home was great, a few minor issues that have now been rectified.
Overall we are very satisfied and happy with the build and 101 Residential. Thank you for building our 1st beautiful home......5 stars *****

Construction End DateSep 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

Excellent Customer service & project efficiency

published

From day one the customer service number one priority from 101 residential, Kumu and Ruth always going extra mile to sort things out....Every project you will get negatives, but keeping up the promise always been DNA in 101 Residential. Thanks for the journey!! We will meet again in my next project. There are minor issues addressed in PCI and I am glad that I selected 101, Cus I didn't face any unexpected surprises:)) Cheers Chris... thanks for your kind advise regarding constructions.

Construction End DateOct 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

excellent communication with a stress free build

published
Construction End DateOct 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

Fantastic Experience

published

Thank you to the team at 101 Residential. From first walking through your display homes to our practical completion the experience has been exceptional.
There were very issues during the build and any that arose were dealt with quickly. Our supervisor Adam was relaxed and respectful and used his regular trades for a quality finish.
We enjoyed the whole experience and are looking to living in our beautiful new home.

Construction End DateSep 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

Frank and Paula

Frank and PaulaPerth, WA

  • 2 reviews
  • Verified customer

Hard to find something to criticise from sales, prestart, build, handover and aftersales - perfect.

published
Construction End DateSep 2018
1 comment
101 Residential
Customer Support C.101 Residential

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Hamid

HamidPerth

  • 2 reviews
  • Verified customer

Perfect from A to Z

published
Construction End DateSep 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

Our Dream Home

published

Building through 101 Residential has been a painless process. The home itself is our design in which 101 are bringing to life for us. I must say the staff we have dealt with though the very start of the process through to Ruth our Client Liaison and Mike our site supervisor who keep us upto date with all progress have been absolutely fantastic. The work quality has been faultless. We cant recommend them enough as they will go above and beyond to ensure satisfaction.
Again thank you for bringing our home from concept to reality.

Construction End DateNov 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

My 101 Residential Custom Build Experience

published
Construction End DateJul 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

Sam Glensy

Sam GlensyPerth

  • 2 reviews
  • 2 likes
  • Verified customer

Friendly, Efficient and Outstanding...

published
Construction End DateNov 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

Building our Dream Home

published
Construction End DateSep 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

Page 3 of 14
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Questions & Answers

Helen

Helenasked

Have anyone recently built with 101? How is their build quality ? Like some of their house design but feel a bit horrified to proceed after looking at google reviews, do not wanna stuck with a leaking house since this is a huge investment.

1 answer
101 Residential
Customer Support C.101 Residential

Hi Helen,

We completely understand your concerns when making such an important decision. We can say 101 have built over 1400 homes since 2011. Initially along that journey and through the building boom, all builders had some quality issues if we are honest with ourselves, 101 were not immune to that and we have since addressed this.

We spent a lot of time developing an upper floor detailing and weatherproof system that in our view leads the market in ensuring a quality, safe, watertight home for your family that is unique to 101.

Please feel free to contact us and we explain what 101 currently do different to other builders so we can give you piece of mind.

Regards the 101 team.

Disapptd

Disapptdasked

Hi
We are currently building with 101. Had a pleasant start to the process, and were excited for the build to begin.
Then we received an email to say that it’s the owner’s responsibility to organise the ‘stormwater’. We looked at the contract now to discover that it’s ‘not included’, yet at no time were we alerted to this important process.
Would just like to confirm if this ‘stormwater’ is the soakwell(s)? We’ve looked at out site plans and there are symbols where the soakwells should be. We’d be really disappointed if this was not included. It’s not so much the extra payment, but the hassle of organising yet another thing that could have easily been included in the build price. What would be even more disappointing is if it were a sneaky attempt to not include it and making the ‘build’ more affordable.

1 answer
101 Residential
Customer Support C.101 Residential

Good afternoon Disapptd

Thank you for your question and feedback with regard to your experience with 101 Residential.

We are also excited to be starting your construction process and we look forward to continuing the high level of customer service you have received throughout the sales and prestart process.
We can confirm that stormwater is the soak wells/connection which we are required to show on the final plans to obtain the necessary approvals. We apologise if we have not been clear throughout the pre-construction process that this was left out of your contract and nominated as owner supplied, however this is quite common for our clients to do. We are certainly more than happy to provide a quote to include stormwater as a part of your contact which would eliminate the hassle of owner supplied coordination during the construction period.

You are welcome to contact us further at [email protected] to discuss.
Thanks very much

101 Construction Team

Katie

Katieasked

Has anyone here build with 101 residential and taken up their plunge pool inclusion? Are there any hidden nasties I should know about? The only reason I enquired with them however now they are really taking my interest with their designs etc. Would love to hear someone's experience who have built with them including the pool

3 answers
Cliff and Maria
Cliff and Maria

Sorry, the promotion we got was the one with the kitchen package, air con, high ceilings, stone bench tops.
The swimming pool package came out next.
The best thing is to ask them all the questions you have -
What comes with the pool?
Is fencing included?
How much paving comes with the pool?
Is there a pump?
Warranty period of the pool?
You may wish to upgrade your pool and pay the difference - jets at one end, or add connections for future pool heater or water blade into the pool as a feature.
Sometimes, you may get it at cost price through the builder, just depends on theirbuying power.
Just ask them.
Hope this helps.

Cliff

Katie
Katie

Hi Cliff, thank you so much for your answer! Definetaly havent considered some of those things being a first home buyer.

Can I ask how your experience was? And how long your build took? I’m stuck between choosing between 101 and blueprint homes. The bad review on 101 scare me.. but the pool inclusion & two storey house IN my budget is very attractive. (Alkimos/Jindalee/Yanchep area)

Thank yoooouu!!

We too are looking at the splash and panache promotion. The pool comes with pump, filter, delivery and installation. No landscaping and fencing is included. It’s the allure swimming pool by aqua technics, 5m x 2.5m. We spoke to a salesperson today and the promotion is available on one storey and custom builds too.

Get an answer from our members and 101 Residential representatives

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