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Reviews

4.7

266 reviews
5
(228)
4
(24)
3
(1)
2
(0)
1
(13)
  • Build Stage
    • Post-Construction (37)
    • Mid-Construction (3)
    • Pre-Construction (2)
  • Customer Service
    4.4 (26)
  • Site Admin
    4.7 (26)
  • Timeliness
    4.5 (25)
  • Structural Integrity
    4.6 (24)
  • Plumbing & Waterproofing
    4.5 (22)
  • Electrical & Lighting
    4.5 (22)
  • Flooring
    4.7 (15)
  • Transparency
    4.4 (24)
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Reviewer Photos & Videos

  • Verified customer

First new home

published
Construction End DateDec 2017
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential



  • Verified customer

Building our first family home

published
Construction End DateAug 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

Adam and Olivia

Adam and OliviaPerth, WA

  • 2 reviews
  • Verified customer

Highly Recommended - Excellent Service and End Product

published

We are both first time home builders and we could not be happier with the service and end product of our completed 101 Residential home. The 101 Residential team are professional, personable and genuine. I would have absolutely no hesitation to build with them again and i would certainly highly recommend 101 Residential to anyone considering building. Thank you very much 101!

Construction End DateAug 2018
1 comment
101 Residential
Customer Support C.101 Residential
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  • Verified customer

First home and great outcome

published

we'd like to take this opportunity to personally thank all 101 Residential staffs from all departments for all the support you provided to us before, during and after the construction of our bespoke house. We really appreciate all the assistance in getting our house ready on time and without much problems. 101 Residential staffs have been right there, helping out wherever and whenever they could. Costumer service and communication was excellent. Thank you 101 Residential and We are happy to recommend you to others.
We are like the house and happy.

Construction End DateAug 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

Positive Building Experience and Great Customer Care

published
Construction End DateJul 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

Amazing Builing Experience

published
Construction End DateJul 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

A great experience and a great home from 101 Residential

published
Construction End DateAug 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

An all round, positive experience

published
Construction End DateJul 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

Peeved

Peeved

  • 3 reviews
  • Verified customer

Great Experience all round

published

The build and workmanship was excellent as was the customer service from start to finish. Office staff supervisors sales and all trades were very efficient and polite. Even when I had a few changes of mind it was sorted very quickly. Outstanding service from all. Thank you to the whole team from 101. It was a very pleasurable experience from start to finish

Construction End DateAug 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

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  • Verified customer

Great service and advice all the way

published

We had a very smooth journey with 101 Residential. the staff was very polite friendly and helpful. They were quite flexible with everything. Our building supervisor Chris was amazing to deal with. He gave some very valuable advice along the way which made a huge difference at the end for us.

We would highly recommend the team at 101 residential

Construction End DateJul 2018
1 comment
101 Residential
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Review collected in partnership with 101 Residential

Michelle

MichelleKalamunda

  • Verified customer

A Delightful Experience

published
Construction End DateJul 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

Great service

published

This was our first build and, thanks to the staff at 101 Residential, was a pretty painless process! He quality of the property is excellent. We had a great team supporting us who were attentive and responsive to our needs and queries. Any issues that we identified, of which there were only a few very small things, were dealt with in a timely and efficient manner. I have no qualms about recommending 101 Residential. Thank you to all the team!

Construction End DateJul 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

Fantastic Experience and Wonderful Home

published

The whole experience from first meeting our design consultant in the display to handover has been a great experience. But more importantly, the quality and finished product of our home is impeccable. The whole build process was very easy with 101 having constant and open communication, and being very accommodating to our needs, no more so then our Site Supervisor. Our Site Supervisor Michael was faultless, he we was very knowledgeable, great at explaining things at a level we could understand and just all-round helpful in delivering a home above our expectations. I would certainly build again and would highly recommend anyone else build with 101 Residential.

Construction End DateJul 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

Fantastic job all the way

published
Construction End DateJul 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

Good workmanship

published

101 has a team of dedicated people who helped me from the beginning of the stage to the end. I had a narrow lot, so my plan was drawn from sketch and customised to my liking.
101 always kept me up to date with the process. I've seen quite a few other builder's works, must say 101 has the best workmanship quality to the house.

Construction End DateJul 2018
1 comment
101 Residential
Customer Support C.101 Residential

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  • Verified customer

Excellent Build, Amazing Team

published

We had heard a lot of bad experiences when it came to building a new home, so we are very happy to say that our whole building experience from start to finish has been stress free, quick and all the staff have been very helpful and professional. We would highly recommend building with 101 residential to all our family and friends.

Construction End DateJul 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

Exceptional experience - You get what you pay for!

published

Had my first build with 101 and just completed the key handover couple months ago. First of all, I was extremely happy and impressed by the design, quality, service and workmanship provided all along my building journey. Highly recommend Sales Rep Kumudu who was patient, helpful, well-listened and well-informed. The design provided was very modern and well thought out. A big thank you to the site supervisor Chris and his team. The workmanship was exceptional and I was amazed how efficient the job was done. An additional thanks to Ruth, my client liaison, who was very friendly, helpful and responsive. Will definitely come back and have my second build with 101 later down the track and recommend to all of my friends and families!

Construction End DateApr 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

They ticked all the boxes, Highly recommended.

published
Construction End DateMay 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

Excellent experience

published

This is our second build with 101 residential and the build quality is great and the service was excellent. The whole experience was stress free and very professional. We would recommend building with 101 residential to anybody looking to build a new home.
Our new home is perfect to say the least! Thank you again for the building our dream house.

Construction End DateJun 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

  • Verified customer

Amazing design,

published

We highly recommended 101 Residential. After we went through all the display homes, we chosen 101 Residential, friendly staff and serves from begin, wonderful experience and quality build whole process. The staffs truly understands what we want, and the house been built in timely and manor. Special thanks to the designer Sean, Site Manager James, Erin and other staffs for there understand as we live a long way from the building site.

Construction End DateMay 2018
1 comment
101 Residential
Customer Support C.101 Residential

Review collected in partnership with 101 Residential

Page 4 of 14
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Questions & Answers

Helen

Helenasked

Have anyone recently built with 101? How is their build quality ? Like some of their house design but feel a bit horrified to proceed after looking at google reviews, do not wanna stuck with a leaking house since this is a huge investment.

1 answer
101 Residential
Customer Support C.101 Residential

Hi Helen,

We completely understand your concerns when making such an important decision. We can say 101 have built over 1400 homes since 2011. Initially along that journey and through the building boom, all builders had some quality issues if we are honest with ourselves, 101 were not immune to that and we have since addressed this.

We spent a lot of time developing an upper floor detailing and weatherproof system that in our view leads the market in ensuring a quality, safe, watertight home for your family that is unique to 101.

Please feel free to contact us and we explain what 101 currently do different to other builders so we can give you piece of mind.

Regards the 101 team.

Disapptd

Disapptdasked

Hi
We are currently building with 101. Had a pleasant start to the process, and were excited for the build to begin.
Then we received an email to say that it’s the owner’s responsibility to organise the ‘stormwater’. We looked at the contract now to discover that it’s ‘not included’, yet at no time were we alerted to this important process.
Would just like to confirm if this ‘stormwater’ is the soakwell(s)? We’ve looked at out site plans and there are symbols where the soakwells should be. We’d be really disappointed if this was not included. It’s not so much the extra payment, but the hassle of organising yet another thing that could have easily been included in the build price. What would be even more disappointing is if it were a sneaky attempt to not include it and making the ‘build’ more affordable.

1 answer
101 Residential
Customer Support C.101 Residential

Good afternoon Disapptd

Thank you for your question and feedback with regard to your experience with 101 Residential.

We are also excited to be starting your construction process and we look forward to continuing the high level of customer service you have received throughout the sales and prestart process.
We can confirm that stormwater is the soak wells/connection which we are required to show on the final plans to obtain the necessary approvals. We apologise if we have not been clear throughout the pre-construction process that this was left out of your contract and nominated as owner supplied, however this is quite common for our clients to do. We are certainly more than happy to provide a quote to include stormwater as a part of your contact which would eliminate the hassle of owner supplied coordination during the construction period.

You are welcome to contact us further at [email protected] to discuss.
Thanks very much

101 Construction Team

Katie

Katieasked

Has anyone here build with 101 residential and taken up their plunge pool inclusion? Are there any hidden nasties I should know about? The only reason I enquired with them however now they are really taking my interest with their designs etc. Would love to hear someone's experience who have built with them including the pool

3 answers
Cliff and Maria
Cliff and Maria

Sorry, the promotion we got was the one with the kitchen package, air con, high ceilings, stone bench tops.
The swimming pool package came out next.
The best thing is to ask them all the questions you have -
What comes with the pool?
Is fencing included?
How much paving comes with the pool?
Is there a pump?
Warranty period of the pool?
You may wish to upgrade your pool and pay the difference - jets at one end, or add connections for future pool heater or water blade into the pool as a feature.
Sometimes, you may get it at cost price through the builder, just depends on theirbuying power.
Just ask them.
Hope this helps.

Cliff

Katie
Katie

Hi Cliff, thank you so much for your answer! Definetaly havent considered some of those things being a first home buyer.

Can I ask how your experience was? And how long your build took? I’m stuck between choosing between 101 and blueprint homes. The bad review on 101 scare me.. but the pool inclusion & two storey house IN my budget is very attractive. (Alkimos/Jindalee/Yanchep area)

Thank yoooouu!!

We too are looking at the splash and panache promotion. The pool comes with pump, filter, delivery and installation. No landscaping and fencing is included. It’s the allure swimming pool by aqua technics, 5m x 2.5m. We spoke to a salesperson today and the promotion is available on one storey and custom builds too.

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