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Reviewer Photos & Videos
Beckenham101buildBeckenham
- Verified customer
First new home
Craig who did the sale of my home was excellent. Great communication and helped me make the required changes to the layouts that I wanted and get back with the price adjustments in a timely manner.
Unfortunately I did not quite budget enough for going through the pre-start process and had to cut a few things from my wish list. Lots of small things like adding power sockets, LED down-lights, tapware and upgrading tiling quickly added up.
Over the duration of the build communication was good but could have been better. The finish job was about...Read more
what you would expect for a entry level home. Well done but not superb. Shortly after moving in a small storm came through which exposed a leak in the roof above the en-suite. This was very promptly fixed and the ceiling repainted where there was some damage from the water. Overall 101 did a good job with the build.
1 comment
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Review collected in partnership with 101 Residential
- Verified customer
Building our first family home
When we purchased our block we fell in love with a 2 storey 101 display home. We really didn't want a 2 storey home but loved so much of the layout and features in this home. We were lucky enough to have Matt Baker work with us to design a single storey version of the display that would fit on our block and keep as much of the floorplan and features of the original display we loved in mind. He was very understanding and knew exactly how to accommodate our needs and to the high quality specifications we expected in the design of our first fam...Read more
ily home. We dealt with Ashlea for our prestart and although it was a very long day we pretty much captured all our variations on the day which meant we had very minor changes required during the actual build process. I think the great communication and understanding of our vision on the day assisted us in achieving the final product and outcome we received. The build went ahead quickly with little issue and finished ahead of the planned contracted finish date. Any small issue we had was followed up through Stephanie and resolved with our end product meeting high quality standards. We had a very positive experience building with 101 and love our new home.1 comment
Customer Support C.101 Residential
Good morning Leigh and Caron
Thank you for taking the time to complete a review on behalf of 101 Residential! Our team is so proud to read that we could accommodate all your needs and make your whole... Read more
journey a positive experience. We have enjoyed working with you throughout the entire process and we wish you all the best in your very first family home.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 101 Residential
Adam and OliviaPerth, WA
- 2 reviews
- Verified customer
Highly Recommended - Excellent Service and End Product
We are both first time home builders and we could not be happier with the service and end product of our completed 101 Residential home. The 101 Residential team are professional, personable and genuine. I would have absolutely no hesitation to build with them again and i would certainly highly recommend 101 Residential to anyone considering building. Thank you very much 101!
1 comment
Customer Support C.101 Residential
Good Afternoon Adam and Olivia,
Thank you so much for taking the time to write a review! It makes my day to read that you could not be happier with your home, after all this is what we strive for! ... Read more
I wish you both all the best for your life in your brand new home. Kind Regards, The 101 Residential Team.Similar opinion? Write a review on ieatwords.com.au!
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- Verified customer
First home and great outcome
we'd like to take this opportunity to personally thank all 101 Residential staffs from all departments for all the support you provided to us before, during and after the construction of our bespoke house. We really appreciate all the assistance in getting our house ready on time and without much problems. 101 Residential staffs have been right there, helping out wherever and whenever they could. Costumer service and communication was excellent. Thank you 101 Residential and We are happy to recommend you to others.
We are like the house and happy.
1 comment
Customer Support C.101 Residential
Good morning Shomari and Clarice
We are excited to hear that we could complete your home for you on time and on budget! This is our pleasure and we are very happy for you and your family. We hope that... Read more
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Review collected in partnership with 101 Residential
Eric and AlisonPerth
- Verified customer
Positive Building Experience and Great Customer Care
THANK YOU 101!
Overall we have had a fantastic, positive experience building with 101.
We worked with a wonderful group of 101 staff including Karen (Sales), Ashlea (Pre-Start), Stephanie (Client Liaison), Brent (Supervisor) and Mick.
Choosing A Builder & Sales:
Prior to choosing 101 we had looked around at a few other double storey builders. Quickly we were able to see the difference in quality and affordability. 101 had a great promotion on at the time, which pulled us in. On top of that they were offering a solar panel package as w...Read more
1 comment
Customer Support C.101 Residential
Hello Eric and Alison
Thank you for the amazing feedback and very positive review, it is most appreciated! We always strive to provide the best customer service throughout the process and we are delig... Read more
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Review collected in partnership with 101 Residential
- Verified customer
Amazing Builing Experience
I will start off by saying that we would really like to thank all the staff at 101 who have made our home building experience amazing. The level of genuine, and I do mean genuine, support, passion and understanding that you get from start to finish is second to none. Starting with Dan and John who were as enthusiastic about our project as we were, they designed an incredible bespoke home to accommodate an odd shaped block.
Once we were handed over to Adam and Erin for construction the level of support continued. The devil is in the detail f...Read more
or me and at all times Erin’s communication and support has exceeded our expectations. She is amazing at her job. It is clearly evident that Adam is 100% committed to making sure that you get a home built to great standards and one that you are truly happy with. Again his support and advice has exceeded our expectations. If quality, customer service and a great building experience are what you are looking for then in our experience there is only one company in town. I am rather a fussy person so a big thank you to the 101 team for meeting and exceeding our expectation in building us a beautiful home.1 comment
Customer Support C.101 Residential
Good Afternoon Dave and Laura,
Thank you for taking the time to write a review. It is reviews like yours that are one of the many reasons I love being a part of the 101 Team as I am so pleased to r... Read more
ead about your experience and the level customer service you received.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 101 Residential
Nick and EricaPerth
- Verified customer
A great experience and a great home from 101 Residential
We couldn’t be happier with the process and outcome of building our new home with 101 Residential. The design process with Chris offered support and guidance along with great flexibility and resulted in an elevation and floor plan we were delighted with. Our dealings with the office (Rebecca, Elyshia, Erin, Ruth, Beverley) were always professional, nothing was too much trouble and communication was prompt. Finally we couldn’t have asked for a better Site Supervisor than Mike who has delivered us our perfect home. Communication with Mike was exc...Read more
ellent and his work ethic and expectations of the quality of workmanship is second to none. Mike’s support has extended past handover and we’re confident that if any issues were to arise they would be dealt with promptly and to our satisfaction. Our build progressed at a great pace with the completion of our 2 storey home taking just over 12 months from signing contracts to receiving keys. We would highly recommend 101 Residential to anyone looking to build a new home.1 comment
Customer Support C.101 Residential
Thank you for your feedback Erica and Nick.
The team are delighted that you are happy with your new home. It has been a pleasure assisting you throughout your build and to hear how impressed you are with Mike is lovely to hear.... Read more
We wish you every happiness in your lovely new home. Kind regards, The team at 101 ResidentialSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 101 Residential
Kristen and DominicPERTH
- Verified customer
An all round, positive experience
We consulted a number of building companies before contacting 101 Residential, whom came highly recommended to us by family members. After the initial meeting, it became evident as to why. We developed an instant connection with our design consultant, Stefan, who understood our vision with ease and was able to translate our abstract ideas into a logical and efficient plan. Stefan was incredibly considerate of our style, efficiently utilising space and ensuring choices were practical and complemented our lifestyle. We are incredibly grateful for...Read more
his commitment to us throughout the design phase of our build, and constantly reminded of his efforts when viewing every nook and cranny of our home that he brought to our attention. Thank you Stefan for not only grasping our visions, but for enhancing them and successfully bringing them all to realisation. We would also like to specifically thank Stefan for being available to us throughout the entire building process and acting as our voice when communicating to other members of the 101 team, due to his succinct understanding of what we wanted to achieve. Thank you for following through with every tiny concern we had, your drive to deliver our vision made us feel confident and in safe hands for the entire duration of our build. Our pre-start meeting was an exciting experience and we were very pleased with the array of features/finishing options available from 101. If unavailable, 101 were very efficient at finding alternatives and sourcing these for us seamlessly. These finishing touches are so important to the overall look and feel of our home (and the most commented on), so we would like to thank Lisa for guiding us with these decisions. Lisa was also very proactive in following up our enquiries/requests and delivering us solutions in a timely manner. Thank you for your patience and for bringing things to our attention that we had not yet considered. During the physical build of our home, we met with Nick, our site manager, multiple times to be shown progress and ensure everything was completed as we intended. We commend 101 for their thorough process and for keeping us involved at each milestone, which certainly kept us at ease. It was always a pleasure meeting with Nick; it particularly made those cold, early morning meetings a lot more enjoyable! There was rarely a question he couldn’t answer and he always made himself available to us, responding to emails very quickly and making useful suggestions. Thank you to Steph, our Client Liaison Officer, for maintaining communications with us and operating everything behind the scenes to ensure everything was completed and delivered on time. Thank you for keeping us informed with your fortnightly emails and always making yourself available, both during the build and after key handover. Overall, we were delighted with our experience with 101 Residential and will continue to recommend them to our friends and family. The process was straightforward and stress free, our house was completed within the predicted time frame and we now can now enjoy waking up to our beautiful home each day. We thoroughly enjoyed the building process and would do it again in a heartbeat! And of course, 101 Residential would be our builder of choice.1 comment
Customer Support C.101 Residential
Good afternoon Kristen and Dom
Wow! We all thoroughly enjoyed reading your feedback on a Monday morning which was certainly a very positive one from start to finish and it was our pleasure! Our 101 ... Read more
Residential team are very dedicated to providing top quality service for all our clients and are delighted to deliver your home to you in a timely and professional manner.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 101 Residential
Peeved
- 3 reviews
- Verified customer
Great Experience all round
The build and workmanship was excellent as was the customer service from start to finish. Office staff supervisors sales and all trades were very efficient and polite. Even when I had a few changes of mind it was sorted very quickly. Outstanding service from all. Thank you to the whole team from 101. It was a very pleasurable experience from start to finish
1 comment
Customer Support C.101 Residential
Good morning Jenny,
Thank you for taking the time to write a review. ... Read more
I am pleased that we were able to accommodate you with your changes that you wanted to make along the way and to your satisfaction and that our team including the Site Supervisor and office staff were efficient and we provided the customer service that you deserve. I wish you all the best in your new home! From the team at 101 ResidentialSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 101 Residential
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- Verified customer
Great service and advice all the way
We had a very smooth journey with 101 Residential. the staff was very polite friendly and helpful. They were quite flexible with everything. Our building supervisor Chris was amazing to deal with. He gave some very valuable advice along the way which made a huge difference at the end for us.
We would highly recommend the team at 101 residential
1 comment
Customer Support C.101 Residential
Good Morning Anisha & Shagun,
Thank you for taking the time to write a review.... Read more
It was a pleasure to read that our staff were friendly & helpful and that you were impressed with your supervisor Chris. I would like to take this opportunity to wish you all the best for your life in your new home. Kind regards 101 Residential TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 101 Residential
MichelleKalamunda
- Verified customer
A Delightful Experience
The whole experience from first meeting with Chris my design consultant (who designed my previous house with another builder) to my Pre-Start consultant Lisa, your receptionist and other staff who I dealt with all need to be commended. The handover has been a great experience but more importantly, the quality and finished product of our home is impeccable. The whole build process was very easy with 101 having constant and open communication, and being very accommodating to my needs, no more so then my Site Supervisor. My Site Supervisor Chris w...Read more
as faultless, he we was very knowledgeable, great at explaining things at a level I could understand and just all-round helpful in delivering a home above my expectations. Ruth the Client Liaison was always on task and very prompt in her dealing with me. I would certainly build again and would highly recommend anyone else build with 101 Residential as this experience was a dream compared to my previous build and 101 delivered on what they promised.1 comment
Customer Support C.101 Residential
Good afternoon Michelle,
Thank you for the kind words :) ... Read more
We are pleased to hear your journey with 101 has been great experience from the design stage all the way through to handover. Its been a great journey for us to work along side you both and a real thrill for the 101 team to have the recognition for their efforts. I wish you and your boys much joy in your new home. Regards, The 101 team.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 101 Residential
John and MarieFremantle
- Verified customer
Great service
This was our first build and, thanks to the staff at 101 Residential, was a pretty painless process! He quality of the property is excellent. We had a great team supporting us who were attentive and responsive to our needs and queries. Any issues that we identified, of which there were only a few very small things, were dealt with in a timely and efficient manner. I have no qualms about recommending 101 Residential. Thank you to all the team!
1 comment
Customer Support C.101 Residential
Good morning John and Marie
Thank you very much for your kind words and your recommendation. It was our pleasure to deliver your home in a timely and efficient manner. We wish you all the very best a... Read more
nd we are certainly proud your first build was stress free!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 101 Residential
- Verified customer
Fantastic Experience and Wonderful Home
The whole experience from first meeting our design consultant in the display to handover has been a great experience. But more importantly, the quality and finished product of our home is impeccable. The whole build process was very easy with 101 having constant and open communication, and being very accommodating to our needs, no more so then our Site Supervisor. Our Site Supervisor Michael was faultless, he we was very knowledgeable, great at explaining things at a level we could understand and just all-round helpful in delivering a home above our expectations. I would certainly build again and would highly recommend anyone else build with 101 Residential.
1 comment
Customer Support C.101 Residential
Good morning Tegan and Dylan,
Thank you for your feedback and for taking the time to write a review.... Read more
It is very pleasing to read your review from the title down "Fantastic Experience and Wonderful Home" - This is our goal! I am thrilled to read that our team has provided you with excellent customer service. I am also happy to see your comments that your site Supervisor Mikes work was faultless we work hard to make to ensure we use trades of the highest quality. I wish you both all the best for your life in your new home! 101 Residential TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 101 Residential
Dilraj and RamanPerth
- Verified customer
Fantastic job all the way
We spent good time doing our home work and went through numbers of builders before meeting 101. It was our first build and we really had great experience. Supervisor James and Client liasion officer Erin were great. They worked through hard. James is full of knowledge and experience. He was even picking up some mistakes made by tradies (which is normal) which we overlooked but James did re-organise the tradies to get the job re-done and made sure that we get the house as we signed for. Quality of work is great. We were receiving fortnightly or ...Read more
monthly update about the oncoming steps and build was going as per updates. No delays. Regardless, how many times, we called James or Erin, they always were ready to cooperate. They always responded on time. If we will build another house, yes 101 residential will be our first choice. Just a suggestion, you get what you sign for. So, spend extra time to read through any document before you sign.1 comment
Customer Support C.101 Residential
Good Afternoon Dilraj and Raman,
Thank you for taking the time to write a review, it is so wonderful to read that should you wish to build again 101 Residential would be your first choice! ... Read more
I'm glad that our team were able to look after you and any errors on site were identified and rectified by the Site Supervisor. It is true that it is normal that there are sometimes minor errors on site but we do make rectifying these in a timely and efficient manner and to our Site Supervisors high standard a top priority. I wish you and your family all the best for your life in your new home. Kind Regards, The 101 Residential TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 101 Residential
- Verified customer
Good workmanship
101 has a team of dedicated people who helped me from the beginning of the stage to the end. I had a narrow lot, so my plan was drawn from sketch and customised to my liking.
101 always kept me up to date with the process. I've seen quite a few other builder's works, must say 101 has the best workmanship quality to the house.
1 comment
Customer Support C.101 Residential
Good morning Sarah
Thank you very much for very positive review! We are always pleased to read that your whole journey was pleasant and that we have overcome any challenges with your narrow lot. It w... Read more
as our pleasure to deliver a quality built home that you can enjoy for years to come.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 101 Residential
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- Verified customer
Excellent Build, Amazing Team
We had heard a lot of bad experiences when it came to building a new home, so we are very happy to say that our whole building experience from start to finish has been stress free, quick and all the staff have been very helpful and professional. We would highly recommend building with 101 residential to all our family and friends.
1 comment
Customer Support C.101 Residential
Good afternoon Michelle and Matt,
I loved reading that we were able to look after you across all aspects of building a home (Design through to Construction). ... Read more
The time that you spent in the initial design stages has certainly translated through to an outstanding home at completion as i was blown away by your home your amazing Kitchen and your bathroom is fabulous. There is no bigger compliment than a recommendation so for this I thank you! It has been an absolute pleasure joining you on your Building Journey. I wish you and your family all the best for your life in your new home. Many thanks 101 Residential TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 101 Residential
- Verified customer
Exceptional experience - You get what you pay for!
Had my first build with 101 and just completed the key handover couple months ago. First of all, I was extremely happy and impressed by the design, quality, service and workmanship provided all along my building journey. Highly recommend Sales Rep Kumudu who was patient, helpful, well-listened and well-informed. The design provided was very modern and well thought out. A big thank you to the site supervisor Chris and his team. The workmanship was exceptional and I was amazed how efficient the job was done. An additional thanks to Ruth, my client liaison, who was very friendly, helpful and responsive. Will definitely come back and have my second build with 101 later down the track and recommend to all of my friends and families!
1 comment
Customer Support C.101 Residential
Good morning Jannie,
Thank you so much for taking the time to write a review. ... Read more
On behalf of 101 Residential i have to say that the most rewarding aspect to read is that you were looked after by every member of our team from Sales through to Key handover. I am happy to read that you will come back to 101 and build with us again. On behalf of 101 Residential we would like to take this opportunity to wish you all the very best for your life in your new home. Kind Regards, The 101 Residential Team.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 101 Residential
- Verified customer
They ticked all the boxes, Highly recommended.
Building a HOME can be a daunting prospect for most people and 101 Residential made the whole process easy and simple from start to finish, the customer service could only be explained as 10 out of 10, they helped with getting finance, drawing up plans to suit.
Once the build started anything we thought as being an issue or something that needed to be addressed was quickly dealt with and without fuss, to a high standard.
We have already referred 2 friends to 101 both who have made contact already.
The wish list we gave 101 was extensive afte...Read more
1 comment
Customer Support C.101 Residential
Good afternoon Mav and Kevin,
Thank you for taking the time to write a review.
I'm glad that the Building process was a no fuss build and that is what we were here for, to take the pressure off and build your dream home.... Read more
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Review collected in partnership with 101 Residential
- Verified customer
Excellent experience
This is our second build with 101 residential and the build quality is great and the service was excellent. The whole experience was stress free and very professional. We would recommend building with 101 residential to anybody looking to build a new home.
Our new home is perfect to say the least! Thank you again for the building our dream house.
1 comment
Customer Support C.101 Residential
Hi Dave
We are so proud to complete your second home and that you had a stress free journey. Thank you for your kind recommendation and we certainly wish you all the very best and it was our pleasure! ... Read more
Kind Regards The 101 Residential TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 101 Residential
- Verified customer
Amazing design,
We highly recommended 101 Residential. After we went through all the display homes, we chosen 101 Residential, friendly staff and serves from begin, wonderful experience and quality build whole process. The staffs truly understands what we want, and the house been built in timely and manor. Special thanks to the designer Sean, Site Manager James, Erin and other staffs for there understand as we live a long way from the building site.
1 comment
Customer Support C.101 Residential
Good Afternoon Jing,
Thank you for taking the time to write a review I loved reading how our team were able to assist you and keep you updated on the build despite the distance. ... Read more
We wish you all the best. Kind Regards, The 101 Residential TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with 101 Residential
Questions & Answers
Helenasked
Have anyone recently built with 101? How is their build quality ? Like some of their house design but feel a bit horrified to proceed after looking at google reviews, do not wanna stuck with a leaking house since this is a huge investment.
1 answer
Customer Support C.101 Residential
Hi Helen,
We completely understand your concerns when making such an important decision. We can say 101 have built over 1400 homes since 2011. Initially along that journey and through the building boom, all builders had some quality issues if we are honest with ourselves, 101 were not immune to that and we have since addressed this.
We spent a lot of time developing an upper floor detailing and weatherproof system that in our view leads the market in ensuring a quality, safe, watertight home for your family that is unique to 101.
Please feel free to contact us and we explain what 101 currently do different to other builders so we can give you piece of mind.
Regards the 101 team.
Disapptdasked
Hi
We are currently building with 101. Had a pleasant start to the process, and were excited for the build to begin.
Then we received an email to say that it’s the owner’s responsibility to organise the ‘stormwater’. We looked at the contract now to discover that it’s ‘not included’, yet at no time were we alerted to this important process.
Would just like to confirm if this ‘stormwater’ is the soakwell(s)? We’ve looked at out site plans and there are symbols where the soakwells should be. We’d be really disappointed if this was not included. It’s not so much the extra payment, but the hassle of organising yet another thing that could have easily been included in the build price. What would be even more disappointing is if it were a sneaky attempt to not include it and making the ‘build’ more affordable.
1 answer
Customer Support C.101 Residential
Good afternoon Disapptd
Thank you for your question and feedback with regard to your experience with 101 Residential.
We are also excited to be starting your construction process and we look forward to continuing the high level of customer service you have received throughout the sales and prestart process.
We can confirm that stormwater is the soak wells/connection which we are required to show on the final plans to obtain the necessary approvals. We apologise if we have not been clear throughout the pre-construction process that this was left out of your contract and nominated as owner supplied, however this is quite common for our clients to do. We are certainly more than happy to provide a quote to include stormwater as a part of your contact which would eliminate the hassle of owner supplied coordination during the construction period.
You are welcome to contact us further at [email protected] to discuss.
Thanks very much
101 Construction Team
Katieasked
Has anyone here build with 101 residential and taken up their plunge pool inclusion? Are there any hidden nasties I should know about? The only reason I enquired with them however now they are really taking my interest with their designs etc. Would love to hear someone's experience who have built with them including the pool
3 answers
Sorry, the promotion we got was the one with the kitchen package, air con, high ceilings, stone bench tops.
The swimming pool package came out next.
The best thing is to ask them all the questions you have -
What comes with the pool?
Is fencing included?
How much paving comes with the pool?
Is there a pump?
Warranty period of the pool?
You may wish to upgrade your pool and pay the difference - jets at one end, or add connections for future pool heater or water blade into the pool as a feature.
Sometimes, you may get it at cost price through the builder, just depends on theirbuying power.
Just ask them.
Hope this helps.
Cliff
Hi Cliff, thank you so much for your answer! Definetaly havent considered some of those things being a first home buyer.
Can I ask how your experience was? And how long your build took? I’m stuck between choosing between 101 and blueprint homes. The bad review on 101 scare me.. but the pool inclusion & two storey house IN my budget is very attractive. (Alkimos/Jindalee/Yanchep area)
Thank yoooouu!!
We too are looking at the splash and panache promotion. The pool comes with pump, filter, delivery and installation. No landscaping and fencing is included. It’s the allure swimming pool by aqua technics, 5m x 2.5m. We spoke to a salesperson today and the promotion is available on one storey and custom builds too.
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Customer Support C.101 Residential
Good afternoon!
It is lovely to hear from you and thank you so much for your review. It is a pleasure to know that your overall experience was generally a positive one, although with a few minor budg... Read more
et issues which sometimes can be a challenge. We are also glad that we have rectified your leak after the storm that came through and of course our support will continue from here. We wish you all the best.