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Reviews

4.6

856 reviews
5
(669)
4
(104)
3
(21)
2
(17)
1
(45)
  • Build Stage
  • Customer Service
    4.7 (412)
  • Site Admin
    4.6 (328)
  • Timeliness
    4.5 (315)
  • Structural Integrity
    4.6 (231)
  • Plumbing & Waterproofing
    4.5 (216)
  • Electrical & Lighting
    4.6 (214)
  • Flooring
    4.7 (212)
  • Transparency
    4.5 (366)
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Abhi

AbhiGreater Melbourne (Outer), VIC

  • 4 reviews
  • Verified customer

Superb Job

published

Last year i build my house with Eight homes. I would say it is perfectly build house with very good quality. My supervisor was very helpful. As it was my first home he guided me and helped me if i have any questions and concerns. I like to mention building house with Eight Homes was great decision i did. From start to finish it was superb quality. Eight homes was upfront with cost and it does cost me extra on top of contract.

1 comment
Eight Homes
Lily S.Eight Homes
gt2011

gt2011Greater Melbourne (Outer), VIC

  • 5 reviews
  • Verified customer

Great Experience from pre-construction to completion of the house.

published

Great customer service on pre-construction all contract variations all well sorted, all documentation required from local council sorted with assistance from pre-construction staff-Nancy Huang. The construction stage also run very smooth and I received a regular update on progress of the house construction thanks to Ash - Site supervisor and Travena -on site customer services. I have built several houses always with different builder, in my opinion the 8homes finishing quality are much better compare with other builder. Also timing to construct the house (2 storey) were amazingly quick.. 5 month (actually 4 month if we exclude Christmas break). Well done guys.

1 comment
Eight Homes
Lily S.Eight Homes
Raj

RajGreater Melbourne (Outer), VIC

  • Verified customer

Good service & highly recommend

published

Thanks to eight homes staff for their great service as specially my online customer service specialist Stephanie & building supervisor Claude. They finished my home before time frame. But I was not happy with my sale consultant Emily, she misguided us in initial contract. But overall happy with with service & support.

1 comment
Eight Homes
Lily S.Eight Homes
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Abhi

AbhiGreater Melbourne (Outer), VIC

  • 4 reviews
  • Verified customer

Home sweet home

published
1 comment
Eight Homes
Lily S.Eight Homes
Simone

SimoneGreater Melbourne (Outer), VIC

  • Verified customer

Highly recommend

published
1 comment
Eight Homes
Lily S.Eight Homes
Aczal

AczalGreater Melbourne (Outer), VIC

  • Verified customer

Great person with great personality. Maddy Patel.

published

Maddy patel our consultant was very good in guiding us in getting the house and design we wanted. We were very satisfied and he kept us updated with the progress of the work. The cost were also being explained with all the stages of work to be carried out. Thank you Maddy Patel for helping us through. Also a very big thanks to the Supervisor Jayaprakash in helping us and keeping us posted of the house progress.

1 comment
Eight Homes
Lily S.Eight Homes
Nick

NickGreater Melbourne (Outer), VIC

  • Verified customer

Fantastic customer service

published

Jarrod was fantastic with offering ideas during the sales stage and making sure all of my ideas were worked into he plan. Very friendly, great response times for any questions I had and fantastic attention to detail.
Head office team were friendly and attentive as well, but didn't have a whole lot of experience with them.

1 comment
Eight Homes
Lily S.Eight Homes
  • Verified customer

Finally got good builder who can fulfill all needs

published

From the start sales person Jason explained everthing very well no miss leading infromation give us enough time to think. Then when we go for signing for contract with caitlin. She was nice and explained everything even small details. And even give advice where we can save money. So overall good experience so far.

1 comment
Eight Homes
Lily S.Eight Homes
JessicaG

JessicaGVictoria

  • Verified customer

Almost a great experience

published
1 comment
Eight Homes
Lily S.Eight Homes
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Sarah Q

Sarah QCentral Highlands and Goldfields, VIC

  • Verified customer

I cannot wait to move into our home

published

My husband and I walked away from a previous builder, after having issues with trust and cost. When we went to sign our contract with the previous builder we found we had extra costs over 30k that could not be explained. This was the final straw after having lots of issues prior to that point .

Fast forward to Tayla - our customer contact at 8homes. Quick and diligent on replies, honest, full of explanation. We were instantly at ease.

1 comment
Eight Homes
Lily S.Eight Homes
Amanda B

Amanda BGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Great experience!!

published

We have built the Karvan with 8homes and are so happy with the whole experience. From start to finish we got great communication between Stephanie in the office and our building manager Ian. They supported us throughout the 5months. I would definitely build again with 8homes and recommend to others.

1 comment
Eight Homes
Lily S.Eight Homes
Ailene

AileneGreater Melbourne (Inner), VIC

  • Verified customer

Excited building with 8homes 2020

published

I would like to thank my sales consultan chris ive been dealing with him since 2018, kay in colour selection for helping and guide me to choice and also caitlin during signing contract.Im looking forward and excited for my house soon to build with 8homes in clyde north cant wait.
Thank you

1 comment
Eight Homes
Lily S.Eight Homes
PSMJB5

PSMJB5Greater Melbourne (Metropolitan), VIC

  • Verified customer

Excited - About a New Home

published
1 comment
Eight Homes
Lily S.Eight Homes
Grech

GrechGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Thanks Adam and Tayla!!!

published

We have had nothing but great experiences with all avenues of 8 homes. We are currently in the waiting process for our land to title but Adam and Tayla have made our experience great so far. we have felt like nothing was hidden from us and the advise we have received has been fantastic. Thanks guys :-)

1 comment
Eight Homes
Lily S.Eight Homes
Jung-Hann L.

Jung-Hann L.Greater Melbourne (Inner), VIC

  • Verified customer

Great service and warranty team

published

We had great satisfaction overall with Kim and Jim from the Service and Warranty department. Noticed some defect on the roofing recently and sent them an email. Response were received promptly and appointment for inspection was made straight away and the repair works were carried out. Overall process were done within a week, and we are happy with it.

1 comment
Eight Homes
Lily S.Eight Homes
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Amy Dong

Amy DongGreater Melbourne (Metropolitan), VIC

  • Verified customer

Overall very good experience

published

I had a quite good experience dealing with 8 homes overall, starting from sales person Kym, she was very helpful and worked around with my budget and also fit the house I choose in my small block of land. My site supervisor Ash and admin lady Travena were very easy to deal with, always very quick in response. It's my first time of building a house, and I had no idea of what to do or what happens next, Travena helped me all the way through the building process to make it really easy. Ash did a wonderful job for my house and when I went for the final visit to my house with my partner, we were both amazed with result, the house just look so good and spotless clean, it's really worth more than what I paid for.

1 comment
Eight Homes
Lily S.Eight Homes
Nev Daffy

Nev DaffySouthwest, VIC

  • Verified customer

Great build to call Home

published

We have now been in our 8 Homes build for 12 months, we requested an additional power point & it happened without issue. There has not been any other issues or defects and we are enjoying life in a good build. Communication has still been effective via Stephanie & Jason. Happy customers.

1 comment
Eight Homes
Lily S.Eight Homes
David R

David R

  • 2 reviews
  • Verified customer

PreBuild Experience

published

Myself and my partner are in the Pre build stages of our first home. Tayla has been great to deal with, answering all of the questions we have and has been very thorougher. So far its been a smooth process and cannot wait until the building process moves into place.

1 comment
Eight Homes
Lily S.Eight Homes
Mark

MarkGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

8 homes admin support

published
1 comment
Eight Homes
Lily S.Eight Homes
  • Verified customer

Smooth process

published

I'm still in preconstruction stage and expecting to build in the next 12 months if all goes according. Everything up to the signing of the contracts has been smooth. Thanks to Caitlin and Nicole for making answering all my inquiries and making it easy. Especially it being my first time.

2 comments
Eight Homes
Lily S.Eight Homes
Shane I.
Shane I.

Thanks Lily. I'd also like to thank Dave in Sales. He was great!

Page 5 of 43
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Questions & Answers

Zain S.

Zain S.asked

Hi we are planning to build with eight homes. Should we go for it? We are building Arco

No answers
Eve K.

Eve K.asked

I have left a review when do I receive my gift card?

2 answers
Tennille C.
Tennille C.

Good question..

Eight Homes
Lily S.Eight Homes

Hi Eve and Tennille,

Thanks for reaching out.

Please know I have messaged you both, requesting for your job number. Once I receive these, I'll be able to organise your vouchers.

Thanks,
Lily

Jess

Jessasked

Hi there was just wondering why my review was rejected?

1 answer
Eight Homes
Lily S.Eight Homes

Hi Jess,

Thanks for reaching out to us.

It looks like you posted a review on our page 2 years ago, this is why your new review was rejected. Feel free to update your old review with your new comments and experiences.

Hope this helps.

Thanks,
Lily

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