Eight Homes is currently offering a $100 Prepaid Visa gift card to customers encouraging either a positive or negative review based on their build experience. This started from December 1st 2017. It is possible that reviews were written by customers who received such reward. These reviews adhere to ieatwords’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. Reviewers can only claim one gift card per build.
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Reviewer Photos & Videos
StephSouthwest, VIC
- Verified customer
Perfect in every way!
Eight Homes will be building my new home in March. The process leading up to the build has been seamless. Each team member along the way has been personable and knowledgeable. I have been made to feel very much like a valued customer and not just a number throughout every step of the way.
I have included lots of extra features in my home as the value for money allowed me to do so. Eight Homes products have been very affordable in every aspect from the inside out without skimping on quality or a desired look either.
Super excited to start building my dream home, thanks to all the Team at Eight Homes!
1 comment
Similar opinion? Write a review on ieatwords.com.au!
NumerGreater Melbourne (Outer), VIC
- 3 reviews
- Verified customer
Very Professional Team from Sales to Construction Phase
Had a pleasant time with Sales, customer service and construction team. Communication was excellent and building supervisor provided up to date photo of construction progress. The house was well suited to our lot size and upgrades were reasonable for the overall construction price. Construction is close to finishing and the house is looking good.
1 comment
Lily S.Eight Homes
Hi Numer,
This is such an exciting time for you and we are glad to be part of it! It is great to hear that our team have been so helpful throughout your journey.... Read more
Thanks for the lovely review and we wish you the best of luck with your new home. Kind regards, LilySimilar opinion? Write a review on ieatwords.com.au!
AnuGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Very satisfied
We are in our final stage. From the very first meeting we felt looked after. Site supervisors and management team was supportive, overall experience was nice. Great builder! We are building our second home with 8 Homes. Minor issues but all resolved and fixed that is why I am giving my second review.
1 comment
Lily S.Eight Homes
Hi Anu,
Thanks for your lovely 5-star review!... Read more
We are so glad to hear you are very satisfied with the way Eight Homes have built your home and the customer service we have provided. We wish you the best of luck with your brand new home. Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
Find out how Eight Homes compares to other Home Builders
Know better, choose better.
Deepak SinghSouthwest, VIC
- 4 reviews
- Verified customer
Good price and value.
Building haven't started yet have seen another similar houses and like it so far. Hopefully mine is a same quality. Very well established process for some one who is building for first time. Very easy deal with all the staff and variety of options to choose from. Can't wait till finish my building.
1 comment
Lily S.Eight Homes
Hi Deepak,
Thanks for your lovely 5-star review.... Read more
Firstly, congratulations on buying your first home, we are so grateful you chose to build with Eight Homes. It's amazing to hear you have found our 8-step process easy. We hope you enjoy the rest of your journey. Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
SeliGreater Melbourne (Outer), VIC
- Verified customer
Positive experience
Last year we started to build our second home with 8HOMES. Overall experience through the journey so far is satisfied. the cost was competitive and my supervisor (Dean) was very supportive and my onsite customer service consultant (Travena Mani) is very help full as well. We are nearing the end of the journey and we can't wait until handover!
1 comment
Lily S.Eight Homes
Hi Seli,
We appreciate you taking the time to write us a 5-star Product Review.... Read more
We are pleased to read our team have been very helpful throughout your journey so far. We wish you the best of luck the next stage, with handover! Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
AnuGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Satisfied
From the very first meeting we felt looked after. site supervisors and management team was supportive, overall experience was nice.
Each week a progress report was not emailed, if you have organize something for that I really appreciated. We had a couple of issues completing my home and all were attended to professionally, and completed without fault.
1 comment
Lily S.Eight Homes
Hi Anu,
We appreciate you taking the time to write us this Product Review. We have taken your feedback on board - thank you.... Read more
We wish you the best of luck with your new home. Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
MADSTERGreater Melbourne (Outer), VIC
- Verified customer
Affordable Quality & Fantastic Experience
Eight Homes journey has been quick, transparent and easy. We did had some minor bumps along the way but overall couldn't be happier.
Starting from our sales consultant Maddy Patel (What a superstar!!! - Great knowledge, customer service & experience) was very thorough and attentive to minor details. He even follows up till date.
Our contract presenter(Colleen), colour consultant (Jackie) & admin (Mariah) were absolutely great as we got the responses quite quickly. (Note: Email works better and faster, rather than phone.)
On site admin (Rach...Read more
ael) was very prompt to work with. However, the bump that we had was during construction phase as due to couple of supervisor changes, we lost a momentum of build time. They were on track to finish the house within 4 months but it still finished just under contractual time frame. But would have loved to move little sooner and save extra rent and mortgage. Overall fact is that financial cost for the build, timeline and the overall positive building experience that is what mattered for us. Would surely recommend and look at building our next one with them. Many Thanks Eight Homes Team. :)1 comment
Lily S.Eight Homes
Hi Madtser,
Thanks for taking the time to write us a glowing review. I absolutely loved reading about your experiences with each team member and at each stage of your journey.... Read more
We wish you the best of luck with your brand new home. Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Positive experience
The built was managed very well. The speed of the built was so good and cost was also very competitive. So overall experince was very good could not imagine it was done so quickly and quality is not bad. Just waiting on completion of works. I was very impressed with the Sales rep of Eight homes and managed everything so well for us.
1 comment
Lily S.Eight Homes
Hi Reema,
Thanks for sharing your experience with us. We are glad to read you have had a positive experience so far.... Read more
We wish you the best of luck with the next phase of your journey. Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
AbhiGreater Melbourne (Outer), VIC
- 4 reviews
- Verified customer
Superb Job
Last year i build my house with Eight homes. I would say it is perfectly build house with very good quality. My supervisor was very helpful. As it was my first home he guided me and helped me if i have any questions and concerns. I like to mention building house with Eight Homes was great decision i did. From start to finish it was superb quality. Eight homes was upfront with cost and it does cost me extra on top of contract.
1 comment
Lily S.Eight Homes
Hi Abhi,
Thanks for your glowing 5-star review!... Read more
We are so happy to read you love the quality of your brand new home and the service our team provided you throughout your journey. Congratulations and we wish you the best of luck with your new home. Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
Find out how Eight Homes compares to other Home Builders
Know better, choose better.
gt2011Greater Melbourne (Outer), VIC
- 5 reviews
- Verified customer
Great Experience from pre-construction to completion of the house.
Great customer service on pre-construction all contract variations all well sorted, all documentation required from local council sorted with assistance from pre-construction staff-Nancy Huang. The construction stage also run very smooth and I received a regular update on progress of the house construction thanks to Ash - Site supervisor and Travena -on site customer services. I have built several houses always with different builder, in my opinion the 8homes finishing quality are much better compare with other builder. Also timing to construct the house (2 storey) were amazingly quick.. 5 month (actually 4 month if we exclude Christmas break). Well done guys.
1 comment
Lily S.Eight Homes
Hi there,
Thanks for taking the time to write us a 5-star review.... Read more
We are pleased to read you have had such a positive experience with our team throughout your journey. We wish you the best of luck with your new home. Thanks, LilySimilar opinion? Write a review on ieatwords.com.au!
RajGreater Melbourne (Outer), VIC
- Verified customer
Good service & highly recommend
Thanks to eight homes staff for their great service as specially my online customer service specialist Stephanie & building supervisor Claude. They finished my home before time frame. But I was not happy with my sale consultant Emily, she misguided us in initial contract. But overall happy with with service & support.
1 comment
Lily S.Eight Homes
Hi Raj,
Thanks for taking the time to leave us a 5-star review! We appreciate your feedback and your kind words about our team.... Read more
We're happy to hear our team was able to support you along the way. We wish you the best of luck with your new home. Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
AbhiGreater Melbourne (Outer), VIC
- 4 reviews
- Verified customer
Home sweet home
I am building home with Eight Homes and it is my second home with Eight Homes. My house is under construction. Its on second stage (Frame stage) My Supervisore( Dean) providing me excellent service. Whenever i have any concerns or any questions i get answer straight away. My supervisor Dean listen to me and try to give me answer asap.he is excellent with giving me updates throughout construction. I build with them last year this is my second house with Eight homes. I was very happy with Supervisore Dean with my last construction so this time i ...Read more
ask again for the same Supervisore. My onsite customer service consultant (Travena Mani) is very help full as well. She provide me update weekly. I will highly recommend Travena as a onsite customer service consultant construction. I will recommend everyone atleast before start building with other builder pls atleast take try take opinion from eight homes.1 comment
Lily S.Eight Homes
Hi Abhi,
Thank you so much for your glowing 5-star review! We're so proud to have received such kind words about our team.... Read more
We're thrilled to hear that you're happy with the quality and service you've received so far. We wish you the best of luck with the next phase of your journey! Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
SimoneGreater Melbourne (Outer), VIC
- Verified customer
Highly recommend
Thank you 8 homes for building us a beautiful home...
Steve our sales rep was fantastic. He took loads of time to fit all our requirements into our house and made it look quite unique on the inside. We absolutely love the layout and all the special features.
Mason our site supervisor was awesome. He was always available to answer questions and looked after us and our house extremely well. He made our building experience 5 stars!
Jodie our service and warranty admin was also awesome she got back to email very quickly and was always willing to h...Read more
1 comment
Lily S.Eight Homes
Hi Simone,
Thanks for taking the time to write us a 5-star review! We appreciate your kind words about our team.... Read more
We are so thrilled to hear that you're happy with the quality of your new home and the service you received along the way. We wish you the best of luck with your new home. Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
AczalGreater Melbourne (Outer), VIC
- Verified customer
Great person with great personality. Maddy Patel.
Maddy patel our consultant was very good in guiding us in getting the house and design we wanted. We were very satisfied and he kept us updated with the progress of the work. The cost were also being explained with all the stages of work to be carried out. Thank you Maddy Patel for helping us through. Also a very big thanks to the Supervisor Jayaprakash in helping us and keeping us posted of the house progress.
1 comment
Lily S.Eight Homes
Hi Aczal,
Thank you so much for taking the time to leave us a 5-star review!... Read more
We are so thrilled to hear that you're happy with the quality and service you've received from our team so far. We wish you the best of luck with the next phase of your new home. Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
NickGreater Melbourne (Outer), VIC
- Verified customer
Fantastic customer service
Jarrod was fantastic with offering ideas during the sales stage and making sure all of my ideas were worked into he plan. Very friendly, great response times for any questions I had and fantastic attention to detail.
Head office team were friendly and attentive as well, but didn't have a whole lot of experience with them.
1 comment
Lily S.Eight Homes
Hi Nick,
Thanks so much for your lovely 5-star review!... Read more
It's amazing to read Jarrod has made such an impression on you. We are confident this level of service will remain the same as you progress through to the next stage. Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
Find out how Eight Homes compares to other Home Builders
Know better, choose better.
- Verified customer
Finally got good builder who can fulfill all needs
From the start sales person Jason explained everthing very well no miss leading infromation give us enough time to think. Then when we go for signing for contract with caitlin. She was nice and explained everything even small details. And even give advice where we can save money. So overall good experience so far.
1 comment
Lily S.Eight Homes
Hi Nikhil,
Thank you so much for your wonderful 5-star review.... Read more
We are happy to read Jason and Caitlin have helped guide you through your journey so far. We are confident this level of service will remain the same throughout the next stage of your journey. Many thanks, LilySimilar opinion? Write a review on ieatwords.com.au!
JessicaGVictoria
- Verified customer
Almost a great experience
Everything was smooth sailing until I was close to completing construction. I had a great supervisor ([name removed]) who I couldn't fault. When [name removed] went on leave my job was given to his construction manager, [name removed]. Right before [name removed] went on leave we did a final walk through on 2/8 and my home was almost done, just needed some paint touch ups and caulking, I was expected to settle in 2-3 weeks.
3 months later [name removed] hadn't touched my house. All he did was ignore all communication. I spoke to him once in 3...Read more
months. I did another walk through and it looked exactly the same, paint touch ups and caulking still not done. 4 months go by and I finally settle on 29/11. The construction stage can really ruin the experience for you if you don't have the right person looking after your job. No amount of liquidated damages covers the financial loss of paying your mortgage for 3 months more than you needed to.1 comment
Lily S.Eight Homes
Hi Jessica,
Thanks for finding the time to provide us with a Product Review rating. We are sorry to hear about your recent experiences with our team.... Read more
I am aware our On-site Team Leader has been in touch with you to discuss this further. Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
Sarah QCentral Highlands and Goldfields, VIC
- Verified customer
I cannot wait to move into our home
My husband and I walked away from a previous builder, after having issues with trust and cost. When we went to sign our contract with the previous builder we found we had extra costs over 30k that could not be explained. This was the final straw after having lots of issues prior to that point .
Fast forward to Tayla - our customer contact at 8homes. Quick and diligent on replies, honest, full of explanation. We were instantly at ease.
1 comment
Lily S.Eight Homes
Hi Sarah,
Thanks for the wonderful 5-star review!... Read more
We're sorry to hear about your troubles with a previous builder. It's great to read you have received great service from our Pre-site team, we'll make sure to pass your kinds words onto Tayla. We wish you the best of luck with the next phase of your journey. Thanks, LilySimilar opinion? Write a review on ieatwords.com.au!
Amanda BGreater Melbourne (Metropolitan), VIC
- 2 reviews
- Verified customer
Great experience!!
We have built the Karvan with 8homes and are so happy with the whole experience. From start to finish we got great communication between Stephanie in the office and our building manager Ian. They supported us throughout the 5months. I would definitely build again with 8homes and recommend to others.
1 comment
Lily S.Eight Homes
Hi Amanda,
Thank you so much for leaving us a 5-star review! We are very proud of our team and know that they appreciate your kind feedback.... Read more
We are so glad to hear that you would definitely build with us again! We wish you all the best for 2020 and for moving into your new home! Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
AileneGreater Melbourne (Inner), VIC
- Verified customer
Excited building with 8homes 2020
I would like to thank my sales consultan chris ive been dealing with him since 2018, kay in colour selection for helping and guide me to choice and also caitlin during signing contract.Im looking forward and excited for my house soon to build with 8homes in clyde north cant wait.
Thank you
1 comment
Lily S.Eight Homes
Hi Ailene,
Thank you for taking the time to leave us a 5-star review!... Read more
We are so pleased to hear that we've made this experience enjoyable for you, and that you are so happy with the service you've received so far from our sales team. We can assure you this level of service will continue as the journey progresses! We will make sure we pass your lovely words onto our team. Kindest, Lily.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Zain S.asked
Hi we are planning to build with eight homes. Should we go for it? We are building Arco
No answers
Eve K.asked
I have left a review when do I receive my gift card?
2 answers
Good question..
Lily S.Eight Homes
Hi Eve and Tennille,
Thanks for reaching out.
Please know I have messaged you both, requesting for your job number. Once I receive these, I'll be able to organise your vouchers.
Thanks,
Lily
Jessasked
Hi there was just wondering why my review was rejected?
1 answer
Lily S.Eight Homes
Hi Jess,
Thanks for reaching out to us.
It looks like you posted a review on our page 2 years ago, this is why your new review was rejected. Feel free to update your old review with your new comments and experiences.
Hope this helps.
Thanks,
Lily
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Lily S.Eight Homes
Hi Steph,
Thanks so much for taking the time to write us a 5-star review and congratulations on buying your dream home! ... Read more
We are so glad we are able to be part of this journey and are happy to hear you've found our team helpful so far! Enjoy the next step! Kind regards, Lily