Excellent telephone advisor, really informative, policy was good value and so easy to set up.
No claim required, my first time using Allianz and will use again.
Felt comfortable knowing my policy covered what I wanted it to cover.

We did not need to claim this trip but had incredibly good service when I had 3 claims out of 4 last trip. Good value offer - better value for money thank other companies.

I've used Allianz comprehensive travel insurance 3-4 times. Unlike some other insurers I looked at they provided more cover on items such as camera/phone/laptops, where other companies capped a combined total for these things at $750. I've found Allianz's premiums to be very reasonable. The one time I had to make a claim they provided me with excellent cover and paid in full. I would recommend them. From memory it took a couple of weeks to go through the claims process because I needed to provide medical letters but I didn't mind the wait, it wasn't an excessive amount of time. I use them each time now.

The policy was very good value covering all aspects of our recent trip from Thailand to Australia giving us peace of mind and confidence that we were covered for any unforseen situations.

Good value For full coverage and peace of mind when travelling. I’ve used Allianz a couple of times I have never lodged a claim and will choose Allianz if I get to travel again

Refer to recorded phone claim made today. Tried to make a claim for loss of Income, Personal defamation, damage to reputation. Was told it was not safe for me to assist a handicapped person off a cruise ship into Auckland. I may no longer be asked to assist this client on future holidays.

I think it was good value compared to other quotes. Thankfully I have never needed to claim. I have used Allianz at least half a dozen times over the last few years.

It was ok to cover all the basic needs in case something goes wrong. It is great to know that you are covered. Must have one when travelling overseas, for peace of mind and sense of security as you dont know what can happen in a foreign land.

we didn’t use this insurance however it’s always important to get as you never know what will happen! Thanks to allianz for providing a reasonably priced insurance that met our travel needs.

Very good value! Dentist expenses were all covered! 2 weeks later, I got my money back! It was easy to claim online! It was my first time with Allianz and not the last!

I have used Allianz domestic cover insurance several times over the last five years as it covers car-hire insurance and that means I make a huge savings by not having to pay the exorbitant rate that the car hire company charges for top up insurance.

I believe the policy I took was of great value to me and will be in the future travels to come. This policy was easy to set up and select. I did not lodge a claim on this trip but on a previous trip several years ago the policy I had then was life saving. A BIG thank you to the staff then for their help and support and because of that situation all my future travel policies will be through Allianz.

I went for Allianz after much research, including reading through ieatwords.com.au. I had medical and dental expenses totalling A$193 for a nearly four month trip and was going to make a claim when I got home. But when I started to make the claim I saw the excess was A$200. I don't think that was made clear to me at all when I took out the policy.

As I have never made a claim I don’t know if it is good value . But best to be safe then sorry.
I have used Allianz travel insurance many times as I have read the PDS .
They should include on certificate of insurance what you are not covered for then who ever buys know what in it.

Simple and easy process and friendly staff. Product was very convenient and suitable for my travel needs. Self sufficient and easy to follow steps made it easy to compel eye the process

Covered everything we needed to be assured of coverage while away - didnt need to use it but if we had done glad to know it was there. Easy to setup and arrange - have used company multiple times now.

Just finished a conversation with Allianz in which they advised that, in the case of one of the travelers in our group contracting the flu and having to cancel the trip, we would not be covered as it would be classified as a pre-existing condition??!! This seems patently absurd to me and, after relying on Allianz for many years (and never having to make a claim) we will be seeking cover from elsewhere from now on. I would be very interested to hear how they justify such a ridiculous interpretation of a "pre-existing condition".

despite our age we are in exceptional good health, does the computer recognise this? We only require a single trip per year. We have never made a claim. We only want insurance for major health events

Good for my dad as he is ninety six Easy to obtain the insurance No claim made
This is the first time we have used your company most like use again in the future

I take a policy at least once a year. It is exceptional value. The staff are knowledgeable and give great feedback on options available. I also recommend others to take it.