No issues at all with Aussie. Fantastic customer service and communication when we first signed up, and since. Any dropouts we've had have been NBN issues. Very happy with Aussie!

From signing up, to delivery and connection I have been pleasantly surprised by the friendly, professional and prompt service I received. Aussie staff are very helpful and explain things in a way that technologicaly challenged people can understand! I’ve never had such reliable and speedy internet before and I can honestly say that I’ve never received service at this level from any other service provider.

Internet has dropped out a couple of times, usually after NBN have been servicing in the area.
Wait times for support have usually been short.
Support has been excellent, considerate of my lack of knowledge and patient with me.

Thank goodness for an Australian Company based in Australia working and providing for Australian customers. Keep showing the "BIG BOYS" how service should be provided to customers. I recommend Aussie Broadband to anyone - you have nothing to lose and everything to gain.

Had no drop outs and no issues with it at all . I've also had no problems with the company I just rang and they put it on it was amazing

After being with another major provider for many years Aussie Broadband wins hands down. The service is 10 out of 10. Always helpful when I was changing over from previous provider. Saved myself hundreds of dollars each month. Wish I had come across months ago.

Having had a less than sterling experience with another provider I could not believe how good this was and remains. Even an initial glitch solved with no drama or lies.

Totally reliable. No dropout. The service and communication has been excellent. Everything has been easily set up, informative and run smoothly. Whenever Ive wanted or needed it, the service has delivered 100%.

After years of no mobile phone or internet service to finally have both is amazing. Thanks to Aussie Broadband ive finally caught up to the rest of the world. Great service lets me know if there is an outage which is rare and tells me when its fixed usually within the hour. Will def recommend

Every time I have needed to contact Aussie Broadband they are friendly and helpful. Always resolving my query and there rates are very competitive. Love talking to local support in Australia.

Aussie broadband is fantastic. Customer support is great and the service is adequate. I have had no issues with my data and my connection which is great and the customer service is great

I've signed up with Aussie BroadBand, and I'm soooooo happy that I did. Got rid of 3 awful companies prior to that (including the one that the wonderful John Howard Govt. privatised in the 90's which promised to be incredibly efficient leaving it to the private sector - how's that working for us? Anyway I digress)

Finally I can speak to pleasant, informed, helpful, happy and locally-based support that actually care. Every one was a delight to deal with!

Unlike the other 3 companies before them, things actually got done and was informed all of the way. Little wait time, and the option to have them ring me back at a later time.

I will be a customer forever.

Since signing up one internet drop out however after reading instructions I was reconnected within minutes. Affordable service. I’m on a pension and my last provider cost twice as much for same service compared to Aussie Broadband.

They are the best I’ve ever been with. Never changing. They are fast efficient helpful and customer service was and always will be great.keep up the great work you legends.

Rarely drops out and you can’t beat the price. All the other telco’s prices do not come close to compare with Aussie Broadband. Recommend to any one who wants a good service.

It wasn't until we signed with Aussie Broadband that we got the results we were looking for: a land line (we'd had no access for 6 months!) and consistent internet access. Yippeeeeeeeeeeeeee!

Very reliable awesome to deal with very easy and quick response to fix a problem I would recommend to everyone very much happy keep up with what Yous are doing.

I just switched to Aussie Broadband and I simply could not be more thrilled that I did. After a year of slow speeds and constant (seemingly) dropouts from my previous provider, I almost can't believe how fast my connection is now.
To echo other comments here - the customer service is outstanding. Hardly any wait time on the phone, warm and friendly local staff on the other end....it's a revelation! Sammy, who talked me through the initial connection (using my own modem) could not have been more patient, and efficient.
I can't recommend them highly enough.